Exam 9: Interpersonal Communication in Organizations: Part B

In the PERCEIVE framework,the term for considering types of personal nonverbal cues that reflects the degree to which individuals face one another is:

Discuss the three main areas of e-body language and how you have experience each in your correspondence with your professors or managers.

Describe 360-degree feedback and the controversy surrounding its use and application.

Identify and explain the three major challenges of using email.

In Change Competency: Sue Powers' Communication Process for Introducing Change,found the idea of practicing active listening and communication outside formal meetings:

According to the Communication Competency: Poor Nonverbal Signals Prior to Layoffs,how did Marcia Finberg's relationship with her CEO change prior to her layoff:

Research suggests fewer than ____ of user grasp the tone or intent of an e-mail.

In the PERCEIVE framework,the term for considering types of personal nonverbal cues which demonstrates liking and interest,willingness to listen,and acknowledgement of the other person's worth is:

Describe how nonverbal communication affects dialogue using the acronym PERCEIVE.

____ is a questionnaire-based process that gathers structured feedback from a number of sources about the competencies and behaviors of an individual or team.

____ are the means by which messages travel from sender to receiver.

____ is the output of communication,which becomes ____ when it reinforces or changes the understanding of receivers with respect to their thoughts,feelings,attitudes,or beliefs.

Among the following,____ is (are)the least rich communication medium.

The term chronemics reflects:

State the role of communication networks in interpersonal communication and describe your individual communication network at work or school.Based on the role of communication networks,how effective is yours?

The type of network that typically includes an immediate supervisor and subordinates and the superior's superiors and the subordinates' subordinates is:

Communication through the use of color is referred to as:

Colin notices that a portable ZIP drive has disappeared from his work area.He is a new hire,and has only been on the job for a week.Consequently,he is afraid that his boss might suspect him of stealing the drive,and fire him before his probationary period on the job is over.His boss is out of town until tomorrow.While Colin will not see him until first thing tomorrow morning,his boss will also not find out about the missing ZIP drive unless Colin tells him.Probably the best way for Colin to explain what happened,and demonstrate his innocence,is to tell his boss through the use of:

When attempting to achieve dialogue,feedback should be ____ or ____.

Email is different from live conversation in all of the following ways except: