Question 1

Control charts are used to highlight statistically significant variation in processes.

Accepted Answer

A) True 
 B)False  True

Question 2

Validation is a process-oriented activity that focuses on the deployment of specific development procedures.

Accepted Answer

A) True 
 B)False  False

Question 3

Within Six Sigma,the _____ step reviews the data for trends,patterns,or relationships.

Accepted Answer

A) Define 
B) Measure 
C) Analyze 
D) Improve 
E) Control 
A) Define 
B) Measure 
C) Analyze 
D) Improve 
E) Control C

Question 4

Documenting lessons learned is an important part of continuous quality improvement.

Accepted Answer

A) True 
 B)False

Question 5

Within Six Sigma,the _____ step is to identify the customer satisfaction goals and subgoals.

Accepted Answer

A) Define 
B) Measure 
C) Analyze 
D) Improve 
E) Control 
A) Define 
B) Measure 
C) Analyze 
D) Improve 
E) Control

Question 6

_____was started by Motorola in the mid-1980's as a basis for measuring the quality of a process rather than the products it produces.

Accepted Answer

A) ISO 
B) TickIT 
C) Six Sigma 
D) Capability Maturity Model CMM) 
E) None of the above 
A) ISO 
B) TickIT 
C) Six Sigma 
D) Capability Maturity Model CMM) 
E) None of the above

Question 7

________ is determining which quality requirements and/or standards are important for the project and the product and then documenting how compliance will be demonstrated.

Accepted Answer

A) Plan Quality 
B) Perform Quality Assurance 
C) Perform Quality Control 
D) Project Quality Management 
E) Quality Management Plan 
A) Plan Quality 
B) Perform Quality Assurance 
C) Perform Quality Control 
D) Project Quality Management 
E) Quality Management Plan

Question 8

Verifying that the system satisfies the end customer's scope and detailed requirement specifications is ?

Accepted Answer

A) Unit testing 
B) Integration testing 
C) Systems testing 
D) Acceptance testing 
E) None of the above 
A) Unit testing 
B) Integration testing 
C) Systems testing 
D) Acceptance testing 
E) None of the above

Question 9

Earned Value EV)would be an example of a

Accepted Answer

A) Process Metric 
B) Product Metric 
C) Project Metric 
D) Project Standard 
E) None of the above 
A) Process Metric 
B) Product Metric 
C) Project Metric 
D) Project Standard 
E) None of the above

Question 10

The CMM/CMMI level which is the first to introduce technology change management _________ ?

Accepted Answer

A) Level 1 Initial 
B) Level 2 Repeatable 
C) Level 3 Defined 
D) Level 4 Managed 
E) Level 5 Optimizing 
A) Level 1 Initial 
B) Level 2 Repeatable 
C) Level 3 Defined 
D) Level 4 Managed 
E) Level 5 Optimizing

Question 11

What is a control chart? When is a process said to be in statistical control? How would you know if it was not?

Accepted Answer

A control chart provides a picture of ho

Question 12

The use of development teams working collaboratively has increased the need for change control and configuration management.

Accepted Answer

A) True 
 B)False

Question 13

The CMM/CMMI level which is the first to introduce key process areas is _________ ?

Accepted Answer

A) Level 1 Initial 
B) Level 2 Repeatable 
C) Level 3 Defined 
D) Level 4 Managed 
E) Level 5 Optimizing 
A) Level 1 Initial 
B) Level 2 Repeatable 
C) Level 3 Defined 
D) Level 4 Managed 
E) Level 5 Optimizing

Question 14

A _____ refers to the activities,methods,materials,and measurements used to produce the product or service.

Accepted Answer

A) metric 
B) performance indicator 
C) quality indicator 
D) process 
E) quality chain 
A) metric 
B) performance indicator 
C) quality indicator 
D) process 
E) quality chain

Question 15

Black Belts and Champions are designations of leadership and competence under the Capacity Maturity Model CMM).

Accepted Answer

A) True 
 B)False

Question 16

What is an Ishikawa diagram? How can it be used as a quality control tool for an IT project?

Accepted Answer

The fishbone,or Ishikawa,diagram develop

Question 17

What is scientific management? Why was it so popular? Why was it so controversial?

Accepted Answer

Using an approach called scientific mana

Question 18

In general control limits are set at + or - ________ standard deviations which provides ________ probability limits.

Accepted Answer

A) 3,.05 
B) 3,.001 
C) 2,.05 
D) 2,.01 
E) 1,.34 
A) 3,.05 
B) 3,.001 
C) 2,.05 
D) 2,.01 
E) 1,.34

Question 19

________ provides the basis for continuous improvement by auditing and evaluating the results from quality control measurements so that appropriate quality standards and operational definitions are used.

Accepted Answer

A) Plan Quality 
B) Perform Quality Assurance 
C) Perform Quality Control 
D) Project Quality Management 
E) Quality Management Plan 
A) Plan Quality 
B) Perform Quality Assurance 
C) Perform Quality Control 
D) Project Quality Management 
E) Quality Management Plan

Question 20

Defect arrival rates,Defects by phase,and Fix Response time are all process metrics.

Accepted Answer

A) True 
 B)False

Control charts are used to highlight statistically significant variation in processes.

Validation is a process-oriented activity that focuses on the deployment of specific development procedures.

Within Six Sigma,the _____ step reviews the data for trends,patterns,or relationships.

Documenting lessons learned is an important part of continuous quality improvement.

Within Six Sigma,the _____ step is to identify the customer satisfaction goals and subgoals.

_____was started by Motorola in the mid-1980's as a basis for measuring the quality of a process rather than the products it produces.

________ is determining which quality requirements and/or standards are important for the project and the product and then documenting how compliance will be demonstrated.

Verifying that the system satisfies the end customer's scope and detailed requirement specifications is ?

Earned Value EV)would be an example of a

The CMM/CMMI level which is the first to introduce technology change management _________ ?

What is a control chart? When is a process said to be in statistical control? How would you know if it was not?

The use of development teams working collaboratively has increased the need for change control and configuration management.

The CMM/CMMI level which is the first to introduce key process areas is _________ ?

A _____ refers to the activities,methods,materials,and measurements used to produce the product or service.

Black Belts and Champions are designations of leadership and competence under the Capacity Maturity Model CMM).

What is an Ishikawa diagram? How can it be used as a quality control tool for an IT project?

What is scientific management? Why was it so popular? Why was it so controversial?

In general control limits are set at + or - standard deviations which provides probability limits.

________ provides the basis for continuous improvement by auditing and evaluating the results from quality control measurements so that appropriate quality standards and operational definitions are used.

Defect arrival rates,Defects by phase,and Fix Response time are all process metrics.

The Nature of Information Technology Projects

Initializing and Conceptualizing the IT Project

The Project Infrastructure

The Human Side of Project Management

Defining and Managing Project and Product Scope

The Work Breakdown Structure and Project Estimation

The Project Schedule and Budget

Managing Project Risk

Project Communication,tracking,and Reporting

Managing Organizational Change, resistance, and Conflict

Project Procurement Management and Outsourcing

Leadership and Ethics

Project Implementation, closure, and Evaluation

Filters

Exam 10: It Project Quality Management

Control charts are used to highlight statistically significant variation in processes.

Validation is a process-oriented activity that focuses on the deployment of specific development procedures.

Within Six Sigma,the _____ step reviews the data for trends,patterns,or relationships.

Documenting lessons learned is an important part of continuous quality improvement.

Within Six Sigma,the _____ step is to identify the customer satisfaction goals and subgoals.

_____was started by Motorola in the mid-1980's as a basis for measuring the quality of a process rather than the products it produces.

________ is determining which quality requirements and/or standards are important for the project and the product and then documenting how compliance will be demonstrated.

Verifying that the system satisfies the end customer's scope and detailed requirement specifications is ?

Earned Value EV)would be an example of a

The CMM/CMMI level which is the first to introduce technology change management _________ ?

What is a control chart? When is a process said to be in statistical control? How would you know if it was not?

The use of development teams working collaboratively has increased the need for change control and configuration management.

The CMM/CMMI level which is the first to introduce key process areas is _________ ?

A _____ refers to the activities,methods,materials,and measurements used to produce the product or service.

Black Belts and Champions are designations of leadership and competence under the Capacity Maturity Model CMM).

What is an Ishikawa diagram? How can it be used as a quality control tool for an IT project?

What is scientific management? Why was it so popular? Why was it so controversial?

In general control limits are set at + or - ________ standard deviations which provides ________ probability limits.

________ provides the basis for continuous improvement by auditing and evaluating the results from quality control measurements so that appropriate quality standards and operational definitions are used.

Defect arrival rates,Defects by phase,and Fix Response time are all process metrics.

The Nature of Information Technology Projects

Initializing and Conceptualizing the IT Project

The Project Infrastructure

The Human Side of Project Management

Defining and Managing Project and Product Scope

The Work Breakdown Structure and Project Estimation

The Project Schedule and Budget

Managing Project Risk

Project Communication,tracking,and Reporting

Managing Organizational Change, resistance, and Conflict

Project Procurement Management and Outsourcing

Leadership and Ethics

Project Implementation, closure, and Evaluation

Filters

In general control limits are set at + or - standard deviations which provides probability limits.