Exam 10: It Project Quality Management

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Taken together,the concepts of quality management,verification and validation,change control and knowledge management support the overall project quality management plan.

(True/False)
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The core values of quality programs proposed by Shewhart,Deming,Juran,Ishikawa,and Crosby include:

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Customer found defects is an example of a:

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Within Six Sigma,the _____ step is used to identify the relevant metrics.

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Project Quality Management PQM)focuses on the project product and Project Control Management PCM)focuses on the project process.

(True/False)
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Project quality control is an expense that should be minimized and incurred primarily in the testing phase of a project.

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Within Six Sigma,during the _____ step process enhancements are proposed and implemented.

(Multiple Choice)
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Most quality initiatives translate readily and require little if any corporate culture changes as evidenced by the Japanese adoption of Deming's quality philosophy.

(True/False)
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The key steps in the Six Sigma framework are the D-M-A-I-C cycle which stands for Define,Measure,Adapt,Innovate,and Control.

(True/False)
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What is a Pareto diagram? How can it be used as a quality control tool for an IT project?

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What is software process maturity?

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Verification and validation of project deliverables should be carried out _____

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Why did the teachings of Deming and Juran have such an important impact on Japan just after World War II?

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What is a standard? What role do standards play in developing an information system?

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Software process maturity represents the expected results that can be achieved by following a particular software process.

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Which of the following is a product-oriented activity that attempts to determine if the system or project deliverable meets the customer or client's expectations?

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Defect arrival rate is an example of a:

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Testing whether a set of logically related units work together properly would be done in _________ ?

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The D-M-A-I-C cycle is part of:

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The CMM/CMMI level which documents and standardizes software engineering and management processes throughout the organization is _________ ?

(Multiple Choice)
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