Exam 10: It Project Quality Management

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The PMBOK definition of project quality management focuses on conformance to specifications.

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What is a product metric? Give an example.

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A _____ is useful for identifying and investigating the most important problems by ranking them in descending order.

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ISO certification is a multinational effort to certify products,services,or systems that meet specified quality management principles.

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A process that is shown to have eight successive values that are more than two standard deviations away from the mean might be correctly categorized as stable and in statistical control.

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Describe verification.What activities support verification?

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Within Six Sigma,the _____ step puts in place methods and tools to maintain performance levels once they have been achieved.

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Eli Whitney is one of the central figures of the industrial revolution because of his concept of mass-producing interchangeable parts.

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What is a process metric? Give an example.

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_________ introduced the control chart to better understand process variations.

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Describe validation.What activities support validation?

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A _____ provides a picture of how a particular process is behaving over time by providing a chart with a center line and limits on either side of the center line.

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The quality system that grew out of a 1947 meeting with a mission of facilitating the international coordination and unification of industrial standards is part of the history of which quality system.

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Gray box testing is a type of ____________?

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Master Black belt is a role in what quality system?

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PMBOK defines the major quality management processes as: conformance to requirements,fitness for use,and having a high degree of excellence.

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A list of 14 points for quality is associated with

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Testing as a whole in an operating environment to verify functionality and fitness for use is _________ ?

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Quality metrics should focus on

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The Pareto Diagram is based on the notion that 20 percent of the problems are based on 80 percent of the causes

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