Exam 17: Foundations of Control

A software company that puts almost all of its performance measurement effort into measuring the total number of units that the company and its competitors sell most likely wants to excel at ________.

A company looks at its expenses and finds that its payments to freelancers increased significantly over the past few months, exceeding the budget by 25 percent. Which of the following is the most reasonable action for the company to take?

In the past, a major drawback of an oral report was that there is no way to store the information in the report for later reference.

A fast-food restaurant is querying prospective customers about the features they would like to see in a new panini sandwich. What kind of control is being used?

The third step in the control process is to ________.

Jessie's assigned work section consists of three work groups who were assessed by this method of performance measurement and were informally judged to be "creative, innovative, hard-working, and fun-loving."

Budgets can be effective tools for both planning and controlling.

________ is a measure of an organization's ability to meet its current debt obligations.

In general, ________ that falls outside an acceptable range of variation must be dealt with by a manager.

Motivation and leadership are two primary parts of the controlling function.

In a short essay, explain the difference between immediate corrective action and basic corrective action.

Which kind of control takes place after the actual work has been carried out?

When feedback control shows that planning goals and actual performance were dramatically different, the most likely conclusion is that ________.

In a short essay, explain why employers feel the need to monitor employee behavior.

Employee theft amounts to less than $450 annually per worker in the United States.

Employers have the legal right to read personal email of employees if it is sent on a company computer.

A professor gives a new test to an otherwise typical class and finds that only 10 percent of the students get grades of C or above. What is the most appropriate and fair response?

The control management function ensures that ________ in an organization.

The value of the controlling function is seen in three specific areas: planning, ________.

Managers exert financial control on an organization using ________ analysis.