Question 1

Negative feedback received during the final evaluation of the decision either means that ________ or the decision was a bad one.

Accepted Answer

A) the problem cannot be solved 
B) more financing is required to implement the changes 
C) the manager is not capable of rational decisions 
D) implementation will require more time 
E) not enough resources were allocated to the problem 
A) the problem cannot be solved 
B) more financing is required to implement the changes 
C) the manager is not capable of rational decisions 
D) implementation will require more time 
E) not enough resources were allocated to the problem

Question 2

Discuss how the concepts of satisficing,maximizing,and optimizing are used in making a decision.

Accepted Answer

Student answers will vary,but should dem

Question 3

When Holden words his suggestions as positively as possible,his managers are more likely to be interested in them because of the bias known as the framing effect.

Accepted Answer

A) True 
 B)False

Question 4

The ________ model of decision making arises when two or more groups form,each representing a different preference,and each tries to use power and negotiation to sway the decision.

Accepted Answer

A) bounded rationality 
B) incremental 
C) garbage can 
D) coalition 
E) affective rationality 
A) bounded rationality 
B) incremental 
C) garbage can 
D) coalition 
E) affective rationality

Question 5

Scenario A: Alexis,the manager of Full Circle Fitness,has several decisions to make as the week begins.She always comes in early on Mondays to sift through the paperwork on her desk and decide what needs to be done for the week and in which order.The following are decisions facing Alexis this week:
Giving two personal trainers raises based on the company's policy for wage increases
Determining whether or not to open a facility in a new market to target more customers
Interviewing applicants for two open part-time fitness instructor positions and hiring them
Providing input to the owner on a possible upgrade to the elliptical machines currently in use
-If,in decision 3,Alexis hires the first candidate she sees who meets the minimum requirements,without going through every candidate's file to see if anyone else is better,she is

Accepted Answer

A) maximizing. 
B) satisficing. 
C) optimizing. 
D) framing. 
E) social loafing. 
A) maximizing. 
B) satisficing. 
C) optimizing. 
D) framing. 
E) social loafing.

Question 6

White Gazebo Wedding Planners has had great success through partnering with other local businesses to offer all-in-one wedding package deals.Recently,they have been working with Zephyr Hot Air Balloon Tours to offer a premium wedding package that includes a sunset balloon tour.However,Zephyr's team have designed an advertising brochure that many White Gazebo staff feel does not reflect well upon their image as a modern,non-traditional wedding planner.Rahim,the owner/manager,Maria,the assistant manager,Greg,the head of marketing,and Tisha,the web designer,have a meeting to address this issue,but the discussion does not go as planned.Based on your knowledge of goal displacement,which scenario below most likely took place?

Accepted Answer

A) Maria and Greg begin discussing the artistic merits of the brochure,but they soon begin arguing about who should discuss the problem with Zephyr. 
B) Greg says that his team will go ahead and design a new brochure,and because it is late Friday afternoon,the other team members defer to his judgment. 
C) Maria,Greg,and Rahim debate the problems with the brochure,while Tisha sits around,only half listening and playing games on her phone. 
D) Maria and Tisha have come up with several viable solutions,but Greg keeps interrupting them,generally dominating the conversation. 
E) Rahim suggests they scrap the whole collaboration with Zephyr because it is the simplest solution and requires little effort or thought. 
A) Maria and Greg begin discussing the artistic merits of the brochure,but they soon begin arguing about who should discuss the problem with Zephyr. 
B) Greg says that his team will go ahead and design a new brochure,and because it is late Friday afternoon,the other team members defer to his judgment. 
C) Maria,Greg,and Rahim debate the problems with the brochure,while Tisha sits around,only half listening and playing games on her phone. 
D) Maria and Tisha have come up with several viable solutions,but Greg keeps interrupting them,generally dominating the conversation. 
E) Rahim suggests they scrap the whole collaboration with Zephyr because it is the simplest solution and requires little effort or thought.

Question 7

________ is an advantage of using a group for decision making.

Accepted Answer

A) Intellectual stimulation 
B) Domination by one member 
C) Groupthink 
D) Satisficing 
E) Goal displacement 
A) Intellectual stimulation 
B) Domination by one member 
C) Groupthink 
D) Satisficing 
E) Goal displacement

Question 8

Jamila works in the marketing department at Intelligentsia,a cutting-edge startup in the process of launching Xanadu,a smart-home/smart-garden technology system.After a very successful crowdfunding campaign and an influx of new angel investors,the company's future is looking bright.The startup's founders,Han and Martine,are very rational decision-makers,balancing optimism with the understanding that most startups,and tech startups in particular,face many risks at every stage of development.Their partner Gerard,however,makes decisions more subjectively and believes he is in control of all situations,even if he is not.Based on the psychological bias Gerard exhibits,which of the following most likely describes his actions?

Accepted Answer

A) He dismisses risks,is overconfident in his experience and skills,and believes that he is immune to failure. 
B) He ignores disagreements and makes decisions quickly,without consulting Han and Martine,citing time pressures. 
C) He procrastinates,avoids discussing problems,and hands off important decisions to lower-level employees. 
D) When he encounters resistance,he changes the way he words or discusses problems and decisions. 
E) He chooses to focus exclusively on the company's immediate successes rather thinking about long-term issues. 
A) He dismisses risks,is overconfident in his experience and skills,and believes that he is immune to failure. 
B) He ignores disagreements and makes decisions quickly,without consulting Han and Martine,citing time pressures. 
C) He procrastinates,avoids discussing problems,and hands off important decisions to lower-level employees. 
D) When he encounters resistance,he changes the way he words or discusses problems and decisions. 
E) He chooses to focus exclusively on the company's immediate successes rather thinking about long-term issues.

Question 9

Emotional disagreement directed toward other people is known as

Accepted Answer

A) psychological bias. 
B) affective conflict. 
C) cognitive conflict. 
D) bounded rationality. 
E) framing effect. 
A) psychological bias. 
B) affective conflict. 
C) cognitive conflict. 
D) bounded rationality. 
E) framing effect.

Question 10

Which of the following is the best example of a manager discounting the future?

Accepted Answer

A) a manager believing that he or she can control the outcome of any decision 
B) a manager planning for the long-term stability of a company 
C) a manager depending on programmed decisions for all issues 
D) a manager framing the decision alternatives to influence selection 
E) a manager focusing on quarterly profits instead of the long-term vision 
A) a manager believing that he or she can control the outcome of any decision 
B) a manager planning for the long-term stability of a company 
C) a manager depending on programmed decisions for all issues 
D) a manager framing the decision alternatives to influence selection 
E) a manager focusing on quarterly profits instead of the long-term vision

Question 11

Parker believes that as long as he pays good wages and treats his workers fairly,he can keep employee turnover to a minimum even though his store is located in a community that is known for having a transient population.Parker's belief is an example of which of the following psychological biases?

Accepted Answer

A) illusion of control 
B) framing effects 
C) discounting the future 
D) time pressure 
E) social realities 
A) illusion of control 
B) framing effects 
C) discounting the future 
D) time pressure 
E) social realities

Question 12

Ariel,a federal government employee,works in acquisition and procurement.Federal policies require that in contracting with suppliers,at least three bids must be received,and the lowest bid that meets specifications will be accepted.In this case,Ariel is dealing with a(n)

Accepted Answer

A) cognitive conflict. 
B) programmed decision. 
C) affective conflict. 
D) nonprogrammed decision. 
E) unstructured problem. 
A) cognitive conflict. 
B) programmed decision. 
C) affective conflict. 
D) nonprogrammed decision. 
E) unstructured problem.

Question 13

________ conflict is differences in perspectives or judgments about issues.

Accepted Answer

A) Affective 
B) Intellectual 
C) Cognitive 
D) Emotional 
E) Judgmental 
A) Affective 
B) Intellectual 
C) Cognitive 
D) Emotional 
E) Judgmental

Question 14

Which of the following statements about creativity is true?

Accepted Answer

A) The fundamental unit of creative value in business is artistic ability. 
B) Using something in a new or improved way is a creative trait. 
C) Creativity and academic excellence are closely linked. 
D) Employees tend to be more creative if a tight deadline is set. 
E) Creativity is an inborn trait that cannot be developed or nurtured. 
A) The fundamental unit of creative value in business is artistic ability. 
B) Using something in a new or improved way is a creative trait. 
C) Creativity and academic excellence are closely linked. 
D) Employees tend to be more creative if a tight deadline is set. 
E) Creativity is an inborn trait that cannot be developed or nurtured.

Question 15

The state that exists when the probability of success is less than 100 percent and losses may occur is called

Accepted Answer

A) conflict. 
B) probability analysis. 
C) risk. 
D) certainty. 
E) policy formulation. 
A) conflict. 
B) probability analysis. 
C) risk. 
D) certainty. 
E) policy formulation.

Question 16

Discuss the various ways to identify and diagnose problems in a decision-making process.

Accepted Answer

Student answers will vary,but should dem

Question 17

A phenomenon that occurs in decision making when group members avoid disagreement as they strive for consensus is known as

Accepted Answer

A) goal displacement. 
B) domination. 
C) intuition. 
D) groupthink. 
E) satisficing. 
A) goal displacement. 
B) domination. 
C) intuition. 
D) groupthink. 
E) satisficing.

Question 18

In goal displacement,a decision-making group

Accepted Answer

A) loses sight of its original goal and a new,less-important goal emerges. 
B) becomes so eager to avoid conflict that it adopts a goal or decision too quickly. 
C) generates as many goals as it can but does not allow criticism of people or ideas. 
D) disagrees on goals,or the members compete with one another for resources. 
E) is unsure about goals and is in disagreement about what to do. 
A) loses sight of its original goal and a new,less-important goal emerges. 
B) becomes so eager to avoid conflict that it adopts a goal or decision too quickly. 
C) generates as many goals as it can but does not allow criticism of people or ideas. 
D) disagrees on goals,or the members compete with one another for resources. 
E) is unsure about goals and is in disagreement about what to do.

Question 19

The ________ model of organizational decision making depicts a chaotic process and seemingly random decisions.

Accepted Answer

A) garbage can 
B) contingency plan 
C) incremental 
D) coalition 
E) bounded rationality 
A) garbage can 
B) contingency plan 
C) incremental 
D) coalition 
E) bounded rationality

Question 20

When decision makers carefully and conscientiously execute all six stages of decision making,the decision makers are said to have exercised

Accepted Answer

A) optimizing. 
B) maximizing. 
C) satisficing. 
D) vigilance. 
E) diligence. 
A) optimizing. 
B) maximizing. 
C) satisficing. 
D) vigilance. 
E) diligence.

Negative feedback received during the final evaluation of the decision either means that ________ or the decision was a bad one.

Discuss how the concepts of satisficing,maximizing,and optimizing are used in making a decision.

When Holden words his suggestions as positively as possible,his managers are more likely to be interested in them because of the bias known as the framing effect.

The ________ model of decision making arises when two or more groups form,each representing a different preference,and each tries to use power and negotiation to sway the decision.

________ is an advantage of using a group for decision making.

Emotional disagreement directed toward other people is known as

Which of the following is the best example of a manager discounting the future?

Parker believes that as long as he pays good wages and treats his workers fairly,he can keep employee turnover to a minimum even though his store is located in a community that is known for having a transient population.Parker's belief is an example of which of the following psychological biases?

Ariel,a federal government employee,works in acquisition and procurement.Federal policies require that in contracting with suppliers,at least three bids must be received,and the lowest bid that meets specifications will be accepted.In this case,Ariel is dealing with a(n)

________ conflict is differences in perspectives or judgments about issues.

Which of the following statements about creativity is true?

The state that exists when the probability of success is less than 100 percent and losses may occur is called

Discuss the various ways to identify and diagnose problems in a decision-making process.

A phenomenon that occurs in decision making when group members avoid disagreement as they strive for consensus is known as

In goal displacement,a decision-making group

The ________ model of organizational decision making depicts a chaotic process and seemingly random decisions.

When decision makers carefully and conscientiously execute all six stages of decision making,the decision makers are said to have exercised

Managing and Performing

The External and Internal Environments

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 3: Managerial Decision Making

Negative feedback received during the final evaluation of the decision either means that ________ or the decision was a bad one.

Discuss how the concepts of satisficing,maximizing,and optimizing are used in making a decision.

When Holden words his suggestions as positively as possible,his managers are more likely to be interested in them because of the bias known as the framing effect.

The ________ model of decision making arises when two or more groups form,each representing a different preference,and each tries to use power and negotiation to sway the decision.

________ is an advantage of using a group for decision making.

Emotional disagreement directed toward other people is known as

Which of the following is the best example of a manager discounting the future?

Parker believes that as long as he pays good wages and treats his workers fairly,he can keep employee turnover to a minimum even though his store is located in a community that is known for having a transient population.Parker's belief is an example of which of the following psychological biases?

Ariel,a federal government employee,works in acquisition and procurement.Federal policies require that in contracting with suppliers,at least three bids must be received,and the lowest bid that meets specifications will be accepted.In this case,Ariel is dealing with a(n)

________ conflict is differences in perspectives or judgments about issues.

Which of the following statements about creativity is true?

The state that exists when the probability of success is less than 100 percent and losses may occur is called

Discuss the various ways to identify and diagnose problems in a decision-making process.

A phenomenon that occurs in decision making when group members avoid disagreement as they strive for consensus is known as

In goal displacement,a decision-making group

The ________ model of organizational decision making depicts a chaotic process and seemingly random decisions.

When decision makers carefully and conscientiously execute all six stages of decision making,the decision makers are said to have exercised

Managing and Performing

The External and Internal Environments

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters