Exam 3: Managerial Decision Making

When a solution is specifically designed for a particular problem or set of problems,it is referred to as

Xia leads a research team of engineers.She found herself in the midst of a battle between coalitions,each with its own solution to a challenge the team faced.Which of the following actions is best suited for the given scenario?

Explain the three requirements of effectively managing group decision making.

Discuss the steps that managers should use when implementing a decision.

Gemma,an administrative assistant in the print shop of a large company,orders office supplies biweekly;today,she needs copier paper and ink cartridges.She looks at the office supply catalog and,because the consequences are not huge,quickly picks a selection for each product that is priced acceptably.In this scenario,Gemma is using

Joaquín,a human resources manager,has to lay off either of two department heads,Coral or Mike,because the downsizing process that is going on in the organization calls for the merging of their two departments.However,Joaquín cannot decide whom to lay off,since they are both excellent managers and he does not want to dismiss either of them.In this case,Joaquín is having a difficult time making a decision due to experiencing ________ conflict.

Which of the following is the best definition of conflict?

If a manager faces a programmed decision,that means

Which of the following is a psychological bias that can act as a barrier to good decision making?

Scenario A: Alexis,the manager of Full Circle Fitness,has several decisions to make as the week begins.She always comes in early on Mondays to sift through the paperwork on her desk and decide what needs to be done for the week and in which order.The following are decisions facing Alexis this week: Giving two personal trainers raises based on the company's policy for wage increases Determining whether or not to open a facility in a new market to target more customers Interviewing applicants for two open part-time fitness instructor positions and hiring them Providing input to the owner on a possible upgrade to the elliptical machines currently in use -In Scenario A,decisions 2 and 4 are examples of ________ decisions.

The final phase in the decision-making process is

The most constructive type of conflict is affective conflict.

Nasim's employees have requested that he switch the office to flextime so that they can better manage their childcare and commuting schedules.Nasim is reluctant to make a drastic change all at once,so he agrees to experiment with staggering the starting and ending times of the workday over a 90-minute period for three months.If,at the end of that time,productivity does not decline,he will consider implementing a more extreme version of flextime.What model of decision-making is Nasim using?

In order to be creative,a brainstorming session must

Scenario B: Meyer works for a new start-up technology firm,which has six highly opinionated but very committed employees.The owner of the firm,Zalman,strongly believes that he should make every decision since he is the boss.But Zalman often jumps to conclusions and does not even take time to diagnose the problem at hand because he does not like to ask any of the employees for suggestions.Moreover,Zalman's decisions are usually focused on short-term rather than long-term benefits and costs.At this point,most people in the firm agree that the decision making of the owner is going to destroy the young firm before it really gets started. -The fact that Zalman's decisions are usually focused on short-term benefits and costs rather than the long term is an example of

Risk exists when the probability of an action being successful is less than ________ percent and losses may be higher than gains.

When a manager must consider opposing pressures from different sources,the manager faces

Which of the following best describes the dialectic method of managing group decision making?

Safa has identified a problem that consists of a gap between what her company is doing now and what it can do to create a more profitable future.The "problem" that Safa has identified is also a(n)

The belief that one can influence events even when one has no power over what will happen is known as