Question 1

A healthy psychological contract offers a balance between the contributions individuals make on behalf of their organization and inducements they receive.

Accepted Answer

A) True 
 B)False

Question 2

Organizational commitment refers to the extent to which an individual is dedicated to a job.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements about the personality trait of conscientiousness is/are accurate?

Accepted Answer

A)  Conscientiousness is the degree to which someone is responsible, dependable, and careful. 
B)  A conscientious person focuses on what can be accomplished and meets commitments. 
C)  A person lacking conscientiousness is careless, often trying to do too much and failing, or doing little. 
D)  a and b 
E)  a, b, and c 
A)  Conscientiousness is the degree to which someone is responsible, dependable, and careful. 
B)  A conscientious person focuses on what can be accomplished and meets commitments. 
C)  A person lacking conscientiousness is careless, often trying to do too much and failing, or doing little. 
D)  a and b 
E)  a, b, and c

Question 4

A person with a "low-Mach" personality

Accepted Answer

A)  often acts with the assumption that the end justifies the means. 
B)  is viewed as exploitative and unconcerned about others. 
C)  is emotionally detached and manipulative. 
D)  is deferential in allowing others to exert power over him or her. 
E)  is not interested in others' emotions and values. 
A)  often acts with the assumption that the end justifies the means. 
B)  is viewed as exploitative and unconcerned about others. 
C)  is emotionally detached and manipulative. 
D)  is deferential in allowing others to exert power over him or her. 
E)  is not interested in others' emotions and values.

Question 5

Job satisfaction is the degree to which an individual feels positive or negative about a job.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is true of strain?

Accepted Answer

A)  It is sometimes called constructive stress. 
B)  It is dysfunctional. 
C)  It helps prevent job burnout among employees. 
D)  It acts in a positive way to increase effort and stimulate creativity. 
E)  It enhances diligence. 
A)  It is sometimes called constructive stress. 
B)  It is dysfunctional. 
C)  It helps prevent job burnout among employees. 
D)  It acts in a positive way to increase effort and stimulate creativity. 
E)  It enhances diligence.

Question 7

In a team meeting, Simon, the manager, was cheerful and happy. Everyone in the room felt good, and the meeting seemed to conclude in no time at all. Which of the following best describes the situation?

Accepted Answer

A)  halo effect 
B)  constructive stress 
C)  personal wellness 
D)  job involvement 
E)  mood contagion 
A)  halo effect 
B)  constructive stress 
C)  personal wellness 
D)  job involvement 
E)  mood contagion

Question 8

What is job performance? What are the key factors involved in individual job performance and how are they related to one another in influencing individual performance?

Accepted Answer

Job performance is the quantity and qual

Question 9

Impression management is the systematic attempt to influence how others perceive us.

Accepted Answer

A) True 
 B)False

Question 10

Job performance refers to the quantity and quality of tasks accomplished by an individual or group at work.

Accepted Answer

A) True 
 B)False

Question 11

A ___ occurs when one attribute is used to develop an overall impression of a person or situation.

Accepted Answer

A)  projection error 
B)  fundamental attribution error 
C)  projection 
D)  halo effect 
E)  stereotype 
A)  projection error 
B)  fundamental attribution error 
C)  projection 
D)  halo effect 
E)  stereotype

Question 12

Which of the following is true of organizational commitment?

Accepted Answer

A)  Organizational commitment refers to the extent to which an individual experiences cognitive dissonance at his or her job. 
B)  Rational commitments are based primarily on values and interests of others. 
C)  Rational commitments are generally more powerful in positively influencing performance than are emotional commitments. 
D)  Emotional commitments are only based on pay and self-interests. 
E)  Individuals with a high organizational commitment identify strongly with their organization. 
A)  Organizational commitment refers to the extent to which an individual experiences cognitive dissonance at his or her job. 
B)  Rational commitments are based primarily on values and interests of others. 
C)  Rational commitments are generally more powerful in positively influencing performance than are emotional commitments. 
D)  Emotional commitments are only based on pay and self-interests. 
E)  Individuals with a high organizational commitment identify strongly with their organization.

Question 13

Common aspects of job satisfaction include all of the following except

Accepted Answer

A)  satisfaction with tasks. 
B)  satisfaction with information technology. 
C)  satisfaction with the work setting. 
D)  satisfaction with supervision. 
E)  satisfaction with co-workers. 
A)  satisfaction with tasks. 
B)  satisfaction with information technology. 
C)  satisfaction with the work setting. 
D)  satisfaction with supervision. 
E)  satisfaction with co-workers.

Question 14

Christopher enjoys moderating meetings and mingling with his co-workers. On the Myers-Briggs Type Indicator® he is a/an ___ personality.

Accepted Answer

A)  inwardly 
B)  thinking 
C)  toward planning 
D)  extraverted 
E)  emotional 
A)  inwardly 
B)  thinking 
C)  toward planning 
D)  extraverted 
E)  emotional

Question 15

Work factors that can cause stress include excessively high- or low-task demands, role conflicts or ambiguities, poor interpersonal relations, and career progress that is too slow or too fast.

Accepted Answer

A) True 
 B)False

Question 16

Selective perception rarely interferes with a manager's view of situations or individuals.

Accepted Answer

A) True 
 B)False

Question 17

Employee engagement refers to the willingness to "go beyond the call of duty" or "go the extra mile" in one's work.

Accepted Answer

A) True 
 B)False

Question 18

Nadya feels that her job is challenging as she has many important responsibilities. She believes that she has been growing along with her organization and that she has been able to learn many new skills. She is happy that she receives fair pay and promotions on time. Which of the following is Nadya experiencing?

Accepted Answer

A)  organizational citizenship 
B)  mood contagion 
C)  the halo effect 
D)  job satisfaction 
E)  Machiavellianism 
A)  organizational citizenship 
B)  mood contagion 
C)  the halo effect 
D)  job satisfaction 
E)  Machiavellianism

Question 19

A form of physical and mental exhaustion that can be incapacitating, both personally and with respect to one's work, is workplace rage.

Accepted Answer

A) True 
 B)False

Question 20

Extraversion is one of the "Big Five" personality traits is represented most often in TV show sitcoms.

Accepted Answer

A) True 
 B)False

A healthy psychological contract offers a balance between the contributions individuals make on behalf of their organization and inducements they receive.

Organizational commitment refers to the extent to which an individual is dedicated to a job.

Which of the following statements about the personality trait of conscientiousness is/are accurate?

A person with a "low-Mach" personality

Job satisfaction is the degree to which an individual feels positive or negative about a job.

Which of the following is true of strain?

In a team meeting, Simon, the manager, was cheerful and happy. Everyone in the room felt good, and the meeting seemed to conclude in no time at all. Which of the following best describes the situation?

What is job performance? What are the key factors involved in individual job performance and how are they related to one another in influencing individual performance?

Impression management is the systematic attempt to influence how others perceive us.

Job performance refers to the quantity and quality of tasks accomplished by an individual or group at work.

A ___ occurs when one attribute is used to develop an overall impression of a person or situation.

Which of the following is true of organizational commitment?

Common aspects of job satisfaction include all of the following except

Christopher enjoys moderating meetings and mingling with his co-workers. On the Myers-Briggs Type Indicator® he is a/an ___ personality.

Work factors that can cause stress include excessively high- or low-task demands, role conflicts or ambiguities, poor interpersonal relations, and career progress that is too slow or too fast.

Selective perception rarely interferes with a manager's view of situations or individuals.

Employee engagement refers to the willingness to "go beyond the call of duty" or "go the extra mile" in one's work.

A form of physical and mental exhaustion that can be incapacitating, both personally and with respect to one's work, is workplace rage.

Extraversion is one of the "Big Five" personality traits is represented most often in TV show sitcoms.

Introducing Management

Management Learning Past to Present

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Environment, Innovation, and Sustainability

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Entrepreneurship and New Ventures

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Organization Culture and Change

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Exam 15: Individual Behavior

A healthy psychological contract offers a balance between the contributions individuals make on behalf of their organization and inducements they receive.

Organizational commitment refers to the extent to which an individual is dedicated to a job.

Which of the following statements about the personality trait of conscientiousness is/are accurate?

A person with a "low-Mach" personality

Job satisfaction is the degree to which an individual feels positive or negative about a job.

Which of the following is true of strain?

In a team meeting, Simon, the manager, was cheerful and happy. Everyone in the room felt good, and the meeting seemed to conclude in no time at all. Which of the following best describes the situation?

What is job performance? What are the key factors involved in individual job performance and how are they related to one another in influencing individual performance?

Impression management is the systematic attempt to influence how others perceive us.

Job performance refers to the quantity and quality of tasks accomplished by an individual or group at work.

A ___ occurs when one attribute is used to develop an overall impression of a person or situation.

Which of the following is true of organizational commitment?

Common aspects of job satisfaction include all of the following except

Christopher enjoys moderating meetings and mingling with his co-workers. On the Myers-Briggs Type Indicator® he is a/an ___ personality.

Work factors that can cause stress include excessively high- or low-task demands, role conflicts or ambiguities, poor interpersonal relations, and career progress that is too slow or too fast.

Selective perception rarely interferes with a manager's view of situations or individuals.

Employee engagement refers to the willingness to "go beyond the call of duty" or "go the extra mile" in one's work.

A form of physical and mental exhaustion that can be incapacitating, both personally and with respect to one's work, is workplace rage.

Extraversion is one of the "Big Five" personality traits is represented most often in TV show sitcoms.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters