Question 1

Job satisfaction ___.

Accepted Answer

A)  is the sum total of the individual's positive work experiences 
B)  is too personal for a manager to take into account for all individuals 
C)  relates to job context, not job content 
D)  is the degree to which an individual feels positively or negatively about various aspects of the work 
E)  is seldom researched because it cannot be objectively measured 
A)  is the sum total of the individual's positive work experiences 
B)  is too personal for a manager to take into account for all individuals 
C)  relates to job context, not job content 
D)  is the degree to which an individual feels positively or negatively about various aspects of the work 
E)  is seldom researched because it cannot be objectively measured

Question 2

The "low-Mach" personality is exploitative and unconcerned about others, whereas the "high-Mach" personality is deferential in allowing power to be exerted over him/her.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements regarding self-monitoring is/are correct?

Accepted Answer

A)  A low self-monitor tends to be a learner, comfortable with feedback, and both willing and able to change. 
B)  A high self-monitor is predictable, tending to act consistently regardless of circumstances. 
C)  Self-monitoring reflects the degree to which someone is able to adjust and modify behaviour in response to the situation and external factors. 
D)  a and b 
E)  a, b, and c 
A)  A low self-monitor tends to be a learner, comfortable with feedback, and both willing and able to change. 
B)  A high self-monitor is predictable, tending to act consistently regardless of circumstances. 
C)  Self-monitoring reflects the degree to which someone is able to adjust and modify behaviour in response to the situation and external factors. 
D)  a and b 
E)  a, b, and c

Question 4

Research has demonstrated a strong relationship between ___ and ___.

Accepted Answer

A)  Job satisfaction; absenteeism and turnover. 
B)  Job satisfaction; monetary compensation. 
C)  Job involvement; usage of computers. 
D)  Job enrichment; job rotation. 
E)  Job design; effective hiring practices. 
A)  Job satisfaction; absenteeism and turnover. 
B)  Job satisfaction; monetary compensation. 
C)  Job involvement; usage of computers. 
D)  Job enrichment; job rotation. 
E)  Job design; effective hiring practices.

Question 5

Some basic impression management tactics include making eye contact and smiling while engaged in conversation, knowing when to "dress up" and when to "dress down," and displaying a high level of energy.

Accepted Answer

A) True 
 B)False

Question 6

Jason's performance at work was declining as he had to meet unrealistic targets daily. Though he was able to meet his targets, the quality of his work was not very good. His supervisor assumed that this was due to a lack of concentration and laziness. This scenario is an instance of a ___.

Accepted Answer

A)  stereotyping error 
B)  halo effect 
C)  fundamental attribution error 
D)  projection error 
E)  self-serving bias 
A)  stereotyping error 
B)  halo effect 
C)  fundamental attribution error 
D)  projection error 
E)  self-serving bias

Question 7

A form of physical and mental exhaustion that can be incapacitating both personally and with respect to one's work is ___.

Accepted Answer

A)  job stress 
B)  Type A behaviour 
C)  job burnout 
D)  workplace rage 
E)  eustress 
A)  job stress 
B)  Type A behaviour 
C)  job burnout 
D)  workplace rage 
E)  eustress

Question 8

Excessively high or destructive stress in the workplace can lead to reduced performance, absenteeism, errors, and accidents.

Accepted Answer

A) True 
 B)False

Question 9

Job performance is the "bottom line" for people at work, and the cornerstone for overall organizational productivity.

Accepted Answer

A) True 
 B)False

Question 10

The ___ component of an attitude reflects a belief or opinion.

Accepted Answer

A)  normative 
B)  cognitive 
C)  affective 
D)  perceptual 
E)  behavioural 
A)  normative 
B)  cognitive 
C)  affective 
D)  perceptual 
E)  behavioural

Question 11

Steven was ordered by his boss, Michael, to shred some incriminating documents that might have led to a lawsuit against their company. Steven obeyed Michael and shredded the documents. From the given information, it is likely that Steven has a(n) ___ personality.

Accepted Answer

A)  contagion 
B)  conscientious 
C)  low-Mach 
D)  Type A 
E)  authoritarian 
A)  contagion 
B)  conscientious 
C)  low-Mach 
D)  Type A 
E)  authoritarian

Question 12

Attribution error occurs when a person overestimates internal factors and underestimates external factors as influences on his or her behaviour.

Accepted Answer

A) True 
 B)False

Question 13

Joseph had a year to prepare for a product launch but immediately got to work, creating several Gantt charts to track the production, marketing and sales strategies. On the Myers-Briggs Type Indicator® Joseph falls on the judging scale, he is oriented ___.

Accepted Answer

A)  outwardly 
B)  toward gathering data 
C)  toward planning 
D)  inwardly 
E)  emotionally 
A)  outwardly 
B)  toward gathering data 
C)  toward planning 
D)  inwardly 
E)  emotionally

Question 14

Which of the following refers to Machiavellianism?

Accepted Answer

A)  the extent to which someone is able to adjust his or her behaviour in response to external factors 
B)  the extent to which a person tends to defer to authority 
C)  the extent to which someone is curious, open to new ideas, and imaginative 
D)  the extent to which someone is emotionally detached and manipulative 
E)  the extent to which someone is relaxed, secure, and unworried 
A)  the extent to which someone is able to adjust his or her behaviour in response to external factors 
B)  the extent to which a person tends to defer to authority 
C)  the extent to which someone is curious, open to new ideas, and imaginative 
D)  the extent to which someone is emotionally detached and manipulative 
E)  the extent to which someone is relaxed, secure, and unworried

Question 15

People who are aggressive about personal wellness are better at preventing job burnout or exhibiting workplace rage.

Accepted Answer

A) True 
 B)False

Question 16

___ is one of the "Big Five" personality traits that reflects the degree to which someone is relaxed, secure, and unworried.

Accepted Answer

A)  Extraversion 
B)  Agreeableness 
C)  Conscientiousness 
D)  Emotional stability 
E)  Openness 
A)  Extraversion 
B)  Agreeableness 
C)  Conscientiousness 
D)  Emotional stability 
E)  Openness

Question 17

The ___ personality is high in achievement orientation, impatience, and perfectionism.

Accepted Answer

A)  achievement motivation 
B)  Type A 
C)  Type B 
D)  high quality 
E)  driven 
A)  achievement motivation 
B)  Type A 
C)  Type B 
D)  high quality 
E)  driven

Question 18

Self-serving bias explains personal success by internal causes and personal failures by external causes.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following components of individual attitudes reflects a belief or an opinion?

Accepted Answer

A)  cognitive component 
B)  affective component 
C)  normative component 
D)  emotional component 
E)  behavioural component 
A)  cognitive component 
B)  affective component 
C)  normative component 
D)  emotional component 
E)  behavioural component

Question 20

Mistaken identity is the work-related stress syndrome where performance expectations are impossible or the support is totally inadequate to the task.

Accepted Answer

A) True 
 B)False

Job satisfaction ___.

The "low-Mach" personality is exploitative and unconcerned about others, whereas the "high-Mach" personality is deferential in allowing power to be exerted over him/her.

Which of the following statements regarding self-monitoring is/are correct?

Research has demonstrated a strong relationship between _ and _.

Some basic impression management tactics include making eye contact and smiling while engaged in conversation, knowing when to "dress up" and when to "dress down," and displaying a high level of energy.

Jason's performance at work was declining as he had to meet unrealistic targets daily. Though he was able to meet his targets, the quality of his work was not very good. His supervisor assumed that this was due to a lack of concentration and laziness. This scenario is an instance of a ___.

A form of physical and mental exhaustion that can be incapacitating both personally and with respect to one's work is ___.

Excessively high or destructive stress in the workplace can lead to reduced performance, absenteeism, errors, and accidents.

Job performance is the "bottom line" for people at work, and the cornerstone for overall organizational productivity.

The ___ component of an attitude reflects a belief or opinion.

Steven was ordered by his boss, Michael, to shred some incriminating documents that might have led to a lawsuit against their company. Steven obeyed Michael and shredded the documents. From the given information, it is likely that Steven has a(n) ___ personality.

Attribution error occurs when a person overestimates internal factors and underestimates external factors as influences on his or her behaviour.

Joseph had a year to prepare for a product launch but immediately got to work, creating several Gantt charts to track the production, marketing and sales strategies. On the Myers-Briggs Type Indicator® Joseph falls on the judging scale, he is oriented ___.

Which of the following refers to Machiavellianism?

People who are aggressive about personal wellness are better at preventing job burnout or exhibiting workplace rage.

___ is one of the "Big Five" personality traits that reflects the degree to which someone is relaxed, secure, and unworried.

The ___ personality is high in achievement orientation, impatience, and perfectionism.

Self-serving bias explains personal success by internal causes and personal failures by external causes.

Which of the following components of individual attitudes reflects a belief or an opinion?

Mistaken identity is the work-related stress syndrome where performance expectations are impossible or the support is totally inadequate to the task.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 15: Individual Behavior

Job satisfaction ___.

The "low-Mach" personality is exploitative and unconcerned about others, whereas the "high-Mach" personality is deferential in allowing power to be exerted over him/her.

Which of the following statements regarding self-monitoring is/are correct?

Research has demonstrated a strong relationship between ___ and ___.

Some basic impression management tactics include making eye contact and smiling while engaged in conversation, knowing when to "dress up" and when to "dress down," and displaying a high level of energy.

Jason's performance at work was declining as he had to meet unrealistic targets daily. Though he was able to meet his targets, the quality of his work was not very good. His supervisor assumed that this was due to a lack of concentration and laziness. This scenario is an instance of a ___.

A form of physical and mental exhaustion that can be incapacitating both personally and with respect to one's work is ___.

Excessively high or destructive stress in the workplace can lead to reduced performance, absenteeism, errors, and accidents.

Job performance is the "bottom line" for people at work, and the cornerstone for overall organizational productivity.

The ___ component of an attitude reflects a belief or opinion.

Steven was ordered by his boss, Michael, to shred some incriminating documents that might have led to a lawsuit against their company. Steven obeyed Michael and shredded the documents. From the given information, it is likely that Steven has a(n) ___ personality.

Attribution error occurs when a person overestimates internal factors and underestimates external factors as influences on his or her behaviour.

Joseph had a year to prepare for a product launch but immediately got to work, creating several Gantt charts to track the production, marketing and sales strategies. On the Myers-Briggs Type Indicator® Joseph falls on the judging scale, he is oriented ___.

Which of the following refers to Machiavellianism?

People who are aggressive about personal wellness are better at preventing job burnout or exhibiting workplace rage.

___ is one of the "Big Five" personality traits that reflects the degree to which someone is relaxed, secure, and unworried.

The ___ personality is high in achievement orientation, impatience, and perfectionism.

Self-serving bias explains personal success by internal causes and personal failures by external causes.

Which of the following components of individual attitudes reflects a belief or an opinion?

Mistaken identity is the work-related stress syndrome where performance expectations are impossible or the support is totally inadequate to the task.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Research has demonstrated a strong relationship between _ and _.