Question 1

Which of the following would result in job satisfaction?

Accepted Answer

A)  opportunities for promotion 
B)  job attendance 
C)  cognitive dissonance 
D)  Machiavellianism 
E)  mood contagion 
A)  opportunities for promotion 
B)  job attendance 
C)  cognitive dissonance 
D)  Machiavellianism 
E)  mood contagion

Question 2

A person low in self-monitoring tends to be a learner, comfortable with feedback, and both willing and able to change.

Accepted Answer

A) True 
 B)False

Question 3

Destructive stress impairs the performance of an individual and is dysfunctional for the individual and/or the organization.

Accepted Answer

A) True 
 B)False

Question 4

The degree to which someone is outgoing, sociable, and assertive is referred to as ___.

Accepted Answer

A)  agreeableness 
B)  perceptiveness 
C)  cognitive dissonance 
D)  extraversion 
E)  conscientiousness 
A)  agreeableness 
B)  perceptiveness 
C)  cognitive dissonance 
D)  extraversion 
E)  conscientiousness

Question 5

Vincent is a project manager at a software development firm. One of Vincent's best employees, Brian, is considering leaving the company because he wants to pursue his passion of photography. Vincent's bosses want him to manipulate Brian into staying, but Vincent refuses to do so and allows Brian to make his own decisions. From this information, it can be said that Vincent has a (n) ___ personality.

Accepted Answer

A)  self-serving 
B)  high-Mach 
C)  low-Mach 
D)  Type A 
E)  authoritarian 
A)  self-serving 
B)  high-Mach 
C)  low-Mach 
D)  Type A 
E)  authoritarian

Question 6

An open person is broad-minded, receptive to new things, and open to change; a person lacking openness is narrow-minded, has few interests, and is resistant to change.

Accepted Answer

A) True 
 B)False

Question 7

The work factors that have the greatest potential to cause excessive stress include role conflicts, role ambiguities, and role overloads.

Accepted Answer

A) True 
 B)False

Question 8

___ reflects the degree to which someone is able to adjust and modify behaviour in response to the situation and external factors.

Accepted Answer

A)  Locus of control 
B)  Authoritarianism 
C)  Machiavellianism 
D)  Problem-solving style 
E)  Self-monitoring 
A)  Locus of control 
B)  Authoritarianism 
C)  Machiavellianism 
D)  Problem-solving style 
E)  Self-monitoring

Question 9

Assigning one's personal attributes to another individual is an instance of the halo effect.

Accepted Answer

A) True 
 B)False

Question 10

Managers must be able to understand and respond to personality differences when ___.

Accepted Answer

A)  making job assignments 
B)  building teams 
C)  engaging in daily work activities 
D)  a and c 
E)  a, b, and c 
A)  making job assignments 
B)  building teams 
C)  engaging in daily work activities 
D)  a and c 
E)  a, b, and c

Question 11

Constructive stress acts in a positive way to increase effort, stimulate creativity, and encourage diligence in one's work.

Accepted Answer

A) True 
 B)False

Question 12

Perception acts as a filter through which information must pass in interpersonal communication.

Accepted Answer

A) True 
 B)False

Question 13

When an individual blames his/her personal failures or problems on external causes and attributes his/her successes to internal causes, the individual is ___.

Accepted Answer

A)  using the halo effect 
B)  perceiving things accurately 
C)  relying on the self-serving bias 
D)  engaging in selective perception 
E)  doing a proper performance analysis 
A)  using the halo effect 
B)  perceiving things accurately 
C)  relying on the self-serving bias 
D)  engaging in selective perception 
E)  doing a proper performance analysis

Question 14

A man has lunch with his boss (also a man) and is considered to be on his way up in the organization. A woman has lunch with her boss (a man) and is thought to be having an affair. This is an example of ___.

Accepted Answer

A)  gender stereotyping 
B)  selective perception 
C)  impression management 
D)  projection 
E)  the halo effect 
A)  gender stereotyping 
B)  selective perception 
C)  impression management 
D)  projection 
E)  the halo effect

Question 15

A hockey player who blames a loss on a loud audience conditions would be likely to have ___.

Accepted Answer

A)  an external locus of control 
B)  an internal locus of control 
C)  no locus of control 
D)  high self-monitoring 
E)  type A personality 
A)  an external locus of control 
B)  an internal locus of control 
C)  no locus of control 
D)  high self-monitoring 
E)  type A personality

Question 16

"The happy worker is a productive worker" is an expression that is used to express the idea that

Accepted Answer

A)  job satisfaction has nothing to do with work performance. 
B)  job satisfaction begets work performance. 
C)  job performance begets work satisfaction. 
D)  job dissatisfaction is related to low pay. 
E)  if an employee is happy already, you need not increase their pay. 
A)  job satisfaction has nothing to do with work performance. 
B)  job satisfaction begets work performance. 
C)  job performance begets work satisfaction. 
D)  job dissatisfaction is related to low pay. 
E)  if an employee is happy already, you need not increase their pay.

Question 17

Christopher is an employee with an internal locus of control. Which of the following characteristics would be observed in Christopher?

Accepted Answer

A)  self-confidence 
B)  lack of job satisfaction 
C)  high alienation from work 
D)  denial of responsibility 
E)  tendency to blame others 
A)  self-confidence 
B)  lack of job satisfaction 
C)  high alienation from work 
D)  denial of responsibility 
E)  tendency to blame others

Question 18

Behavioural discontent describes the discomfort a person feels when attitudes and behaviour are inconsistent.

Accepted Answer

A) True 
 B)False

Question 19

Moods tend to be short term and clearly targeted.

Accepted Answer

A) True 
 B)False

Question 20

The process through which people receive, organize, and interpret information from their environment is called impression management.

Accepted Answer

A) True 
 B)False

Which of the following would result in job satisfaction?

A person low in self-monitoring tends to be a learner, comfortable with feedback, and both willing and able to change.

Destructive stress impairs the performance of an individual and is dysfunctional for the individual and/or the organization.

The degree to which someone is outgoing, sociable, and assertive is referred to as ___.

An open person is broad-minded, receptive to new things, and open to change; a person lacking openness is narrow-minded, has few interests, and is resistant to change.

The work factors that have the greatest potential to cause excessive stress include role conflicts, role ambiguities, and role overloads.

___ reflects the degree to which someone is able to adjust and modify behaviour in response to the situation and external factors.

Assigning one's personal attributes to another individual is an instance of the halo effect.

Managers must be able to understand and respond to personality differences when ___.

Constructive stress acts in a positive way to increase effort, stimulate creativity, and encourage diligence in one's work.

Perception acts as a filter through which information must pass in interpersonal communication.

When an individual blames his/her personal failures or problems on external causes and attributes his/her successes to internal causes, the individual is ___.

A man has lunch with his boss (also a man) and is considered to be on his way up in the organization. A woman has lunch with her boss (a man) and is thought to be having an affair. This is an example of ___.

A hockey player who blames a loss on a loud audience conditions would be likely to have ___.

"The happy worker is a productive worker" is an expression that is used to express the idea that

Christopher is an employee with an internal locus of control. Which of the following characteristics would be observed in Christopher?

Behavioural discontent describes the discomfort a person feels when attitudes and behaviour are inconsistent.

Moods tend to be short term and clearly targeted.

The process through which people receive, organize, and interpret information from their environment is called impression management.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 15: Individual Behavior

Which of the following would result in job satisfaction?

A person low in self-monitoring tends to be a learner, comfortable with feedback, and both willing and able to change.

Destructive stress impairs the performance of an individual and is dysfunctional for the individual and/or the organization.

The degree to which someone is outgoing, sociable, and assertive is referred to as ___.

An open person is broad-minded, receptive to new things, and open to change; a person lacking openness is narrow-minded, has few interests, and is resistant to change.

The work factors that have the greatest potential to cause excessive stress include role conflicts, role ambiguities, and role overloads.

___ reflects the degree to which someone is able to adjust and modify behaviour in response to the situation and external factors.

Assigning one's personal attributes to another individual is an instance of the halo effect.

Managers must be able to understand and respond to personality differences when ___.

Constructive stress acts in a positive way to increase effort, stimulate creativity, and encourage diligence in one's work.

Perception acts as a filter through which information must pass in interpersonal communication.

When an individual blames his/her personal failures or problems on external causes and attributes his/her successes to internal causes, the individual is ___.

A man has lunch with his boss (also a man) and is considered to be on his way up in the organization. A woman has lunch with her boss (a man) and is thought to be having an affair. This is an example of ___.

A hockey player who blames a loss on a loud audience conditions would be likely to have ___.

"The happy worker is a productive worker" is an expression that is used to express the idea that

Christopher is an employee with an internal locus of control. Which of the following characteristics would be observed in Christopher?

Behavioural discontent describes the discomfort a person feels when attitudes and behaviour are inconsistent.

Moods tend to be short term and clearly targeted.

The process through which people receive, organize, and interpret information from their environment is called impression management.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters