Question 1

The willingness to do extra duties, help others, and have a positive feeling toward the organization is called

Accepted Answer

A)  being a company man. 
B)  organizational lunacy. 
C)  employee engagement. 
D)  management structure. 
E)  taking one for the team. 
A)  being a company man. 
B)  organizational lunacy. 
C)  employee engagement. 
D)  management structure. 
E)  taking one for the team.

Question 2

Individual perceptions are influenced by values, cultural backgrounds, and personal and situational circumstances.

Accepted Answer

A) True 
 B)False

Question 3

The work factors that have the greatest potential to cause excessive stress include ___.

Accepted Answer

A)  role conflicts 
B)  role ambiguities 
C)  role overloads 
D)  all of the above 
E)  none of the above 
A)  role conflicts 
B)  role ambiguities 
C)  role overloads 
D)  all of the above 
E)  none of the above

Question 4

Which of the following is true of eustress?

Accepted Answer

A)  It impairs the performance of an individual. 
B)  It occurs when intense stress breaks down a person's mental system. 
C)  It encourages diligence in one's work. 
D)  It acts in a negative way to decrease effort and inhibit creativity. 
E)  It is a feeling of physical and mental exhaustion from work stress. 
A)  It impairs the performance of an individual. 
B)  It occurs when intense stress breaks down a person's mental system. 
C)  It encourages diligence in one's work. 
D)  It acts in a negative way to decrease effort and inhibit creativity. 
E)  It is a feeling of physical and mental exhaustion from work stress.

Question 5

Torben has invested too much time, money, and effort into his VHS collection and you'll have to pry his VCR out of his hands with a crowbar before he'll watch a movie at home in any other way. He displays what type of technology personality?

Accepted Answer

A)  always on 
B)  social skimmer 
C)  broadcaster 
D)  toe dipper 
E)  never Minder 
A)  always on 
B)  social skimmer 
C)  broadcaster 
D)  toe dipper 
E)  never Minder

Question 6

Using the contributions and inducements that are referred to in the psychological contract between the individual and the organization, explain the nature of the employment relationship that you have had with an organization for which you now work or have worked in the past.

Accepted Answer

A psychological contract is a set of exp

Question 7

Gerard looks up to his organization and speaks positively about it. He involves himself in group discussions and brainstorming sessions to improve his skills and help in the overall growth of the organization. He is always ready to help his co-workers. From this information, which of the following does Gerard possess?

Accepted Answer

A)  mood contagion 
B)  employee engagement 
C)  emotional intelligence 
D)  cognitive dissonance 
E)  Machiavellianism 
A)  mood contagion 
B)  employee engagement 
C)  emotional intelligence 
D)  cognitive dissonance 
E)  Machiavellianism

Question 8

Briefly explain the two types of stress and provide an example of each one.

Accepted Answer

Stress can be either positive or negativ

Question 9

People with an authoritarian personality have subservient tendencies within their personalities.

Accepted Answer

A) True 
 B)False

Question 10

A person with a Type A personality feels guilty when relaxing.

Accepted Answer

A) True 
 B)False

Question 11

Perception affects the impressions we form of ourselves, other people, and daily life experiences.

Accepted Answer

A) True 
 B)False

Question 12

The idea of a psychological contract between an individual and an organization suggests that the individual ___ in exchange for ___.

Accepted Answer

A)  makes commitments; power 
B)  makes contributions; inducements 
C)  provides performance; contributions 
D)  offers inputs; outputs 
E)  makes sacrifices; money 
A)  makes commitments; power 
B)  makes contributions; inducements 
C)  provides performance; contributions 
D)  offers inputs; outputs 
E)  makes sacrifices; money

Question 13

Set up to fail is the work-related stress syndrome where the individual ends up in a job that doesn't match his/her talents or that he/she doesn't like.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following refers to job involvement?

Accepted Answer

A)  the extent to which an individual is dedicated to a job 
B)  the extent to which one experiences cognitive dissonance in their job 
C)  the comfort one feels with one's co-workers 
D)  the predisposition of employees to act in a certain way 
E)  the willingness to "go beyond the call of duty" in one's work 
A)  the extent to which an individual is dedicated to a job 
B)  the extent to which one experiences cognitive dissonance in their job 
C)  the comfort one feels with one's co-workers 
D)  the predisposition of employees to act in a certain way 
E)  the willingness to "go beyond the call of duty" in one's work

Question 15

A form of physical and mental exhaustion that can be incapacitating, both personally and with respect to one's work, is job burnout.

Accepted Answer

A) True 
 B)False

Question 16

Family events, personal economics, and personal affairs are ___ that may influence the stress an individual experiences at work.

Accepted Answer

A)  personal factors 
B)  work factors 
C)  constructive factors 
D)  non-work factors 
E)  destructive factors 
A)  personal factors 
B)  work factors 
C)  constructive factors 
D)  non-work factors 
E)  destructive factors

Question 17

Which of the following is true of Machiavellianism?

Accepted Answer

A)  A person with a "high-Mach" personality is deferential in allowing others to exert power over him or her. 
B)  A person with a "high-Mach" personality often acts with the assumption that the end justifies the means. 
C)  A person with a "low-Mach" personality tends to be very manipulative. 
D)  A person with a "low-Mach" personality is viewed as exploitative and unconcerned about others. 
E)  Machiavellianism is the extent to which one believes that what happens is within one's control. 
A)  A person with a "high-Mach" personality is deferential in allowing others to exert power over him or her. 
B)  A person with a "high-Mach" personality often acts with the assumption that the end justifies the means. 
C)  A person with a "low-Mach" personality tends to be very manipulative. 
D)  A person with a "low-Mach" personality is viewed as exploitative and unconcerned about others. 
E)  Machiavellianism is the extent to which one believes that what happens is within one's control.

Question 18

Which of the following refers to organizational citizenship?

Accepted Answer

A)  It is the loyalty of an individual toward an organization. 
B)  It is a willingness to "go beyond the call of duty in one's work." 
C)  It is an ability to understand emotions and manage relationships effectively. 
D)  It is the spillover of an employee's positive or negative moods onto others. 
E)  It is a strong positive feeling about one's job and the organization that one works for. 
A)  It is the loyalty of an individual toward an organization. 
B)  It is a willingness to "go beyond the call of duty in one's work." 
C)  It is an ability to understand emotions and manage relationships effectively. 
D)  It is the spillover of an employee's positive or negative moods onto others. 
E)  It is a strong positive feeling about one's job and the organization that one works for.

Question 19

A person with a high degree of openness to experience has a low degree of curiosity.

Accepted Answer

A) True 
 B)False

Question 20

Karen, the manager of a research organization, believes that women avoid arithmetic and statistics, whereas men prefer such topics. This assumption made by Karen is an example of a ___.

Accepted Answer

A)  stereotype 
B)  self-serving bias 
C)  projection 
D)  fundamental attribution error 
E)  halo effect 
A)  stereotype 
B)  self-serving bias 
C)  projection 
D)  fundamental attribution error 
E)  halo effect

The willingness to do extra duties, help others, and have a positive feeling toward the organization is called

Individual perceptions are influenced by values, cultural backgrounds, and personal and situational circumstances.

The work factors that have the greatest potential to cause excessive stress include ___.

Which of the following is true of eustress?

Torben has invested too much time, money, and effort into his VHS collection and you'll have to pry his VCR out of his hands with a crowbar before he'll watch a movie at home in any other way. He displays what type of technology personality?

Using the contributions and inducements that are referred to in the psychological contract between the individual and the organization, explain the nature of the employment relationship that you have had with an organization for which you now work or have worked in the past.

Briefly explain the two types of stress and provide an example of each one.

People with an authoritarian personality have subservient tendencies within their personalities.

A person with a Type A personality feels guilty when relaxing.

Perception affects the impressions we form of ourselves, other people, and daily life experiences.

The idea of a psychological contract between an individual and an organization suggests that the individual _ in exchange for _.

Set up to fail is the work-related stress syndrome where the individual ends up in a job that doesn't match his/her talents or that he/she doesn't like.

Which of the following refers to job involvement?

A form of physical and mental exhaustion that can be incapacitating, both personally and with respect to one's work, is job burnout.

Family events, personal economics, and personal affairs are ___ that may influence the stress an individual experiences at work.

Which of the following is true of Machiavellianism?

Which of the following refers to organizational citizenship?

A person with a high degree of openness to experience has a low degree of curiosity.

Karen, the manager of a research organization, believes that women avoid arithmetic and statistics, whereas men prefer such topics. This assumption made by Karen is an example of a ___.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 15: Individual Behavior

The willingness to do extra duties, help others, and have a positive feeling toward the organization is called

Individual perceptions are influenced by values, cultural backgrounds, and personal and situational circumstances.

The work factors that have the greatest potential to cause excessive stress include ___.

Which of the following is true of eustress?

Torben has invested too much time, money, and effort into his VHS collection and you'll have to pry his VCR out of his hands with a crowbar before he'll watch a movie at home in any other way. He displays what type of technology personality?

Using the contributions and inducements that are referred to in the psychological contract between the individual and the organization, explain the nature of the employment relationship that you have had with an organization for which you now work or have worked in the past.

Briefly explain the two types of stress and provide an example of each one.

People with an authoritarian personality have subservient tendencies within their personalities.

A person with a Type A personality feels guilty when relaxing.

Perception affects the impressions we form of ourselves, other people, and daily life experiences.

The idea of a psychological contract between an individual and an organization suggests that the individual ___ in exchange for ___.

Set up to fail is the work-related stress syndrome where the individual ends up in a job that doesn't match his/her talents or that he/she doesn't like.

Which of the following refers to job involvement?

A form of physical and mental exhaustion that can be incapacitating, both personally and with respect to one's work, is job burnout.

Family events, personal economics, and personal affairs are ___ that may influence the stress an individual experiences at work.

Which of the following is true of Machiavellianism?

Which of the following refers to organizational citizenship?

A person with a high degree of openness to experience has a low degree of curiosity.

Karen, the manager of a research organization, believes that women avoid arithmetic and statistics, whereas men prefer such topics. This assumption made by Karen is an example of a ___.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

The idea of a psychological contract between an individual and an organization suggests that the individual _ in exchange for _.