Question 1

The ___ overestimates internal factors and underestimates external factors as influences on someone's behaviour.

Accepted Answer

A)  fundamental attribution error 
B)  stereotyping effect 
C)  halo effect 
D)  projection error 
E)  self-serving bias 
A)  fundamental attribution error 
B)  stereotyping effect 
C)  halo effect 
D)  projection error 
E)  self-serving bias

Question 2

HootSuite founder, Ryan Holmes, shares these lessons about work and life: trust your instincts; take time to listen to others, but in the end don't forget to listen to yourself; be persistent; and do everything it takes to reach your goal. His personality would be described as having ___.

Accepted Answer

A)  an external locus of control 
B)  an internal locus of control 
C)  no locus of control 
D)  high self-monitoring 
E)  a Type A personality 
A)  an external locus of control 
B)  an internal locus of control 
C)  no locus of control 
D)  high self-monitoring 
E)  a Type A personality

Question 3

Locus of Control, authoritarianism, Machiavellianism, self-monitoring and Type A personality are considered as personality traits. Describe three of the above mentioned personality traits.

Accepted Answer

Locus of Control - Locus of control refe

Question 4

The systematic attempt to influence how others perceive us is called

Accepted Answer

A)  the halo effect. 
B)  stereotyping. 
C)  selective perception. 
D)  projection. 
E)  impression management. 
A)  the halo effect. 
B)  stereotyping. 
C)  selective perception. 
D)  projection. 
E)  impression management.

Question 5

All but one of the following statements about the negative consequences of stress is true. Which statement is not true?

Accepted Answer

A)  Destructive stress results from intense or long-term stress that overloads or breaks down a person's physical and mental systems. 
B)  Destructive stress can lead to job burnout. 
C)  Excessive stress seldom, if ever, leads to overtly aggressive behaviour toward co-workers and the work setting in general. 
D)  Managers must know how to maintain the positive edge of constructive stress while avoiding destructive stress. 
E)  Too much stress can reduce resistance to disease and increase the likelihood of physical and/or mental illness. 
A)  Destructive stress results from intense or long-term stress that overloads or breaks down a person's physical and mental systems. 
B)  Destructive stress can lead to job burnout. 
C)  Excessive stress seldom, if ever, leads to overtly aggressive behaviour toward co-workers and the work setting in general. 
D)  Managers must know how to maintain the positive edge of constructive stress while avoiding destructive stress. 
E)  Too much stress can reduce resistance to disease and increase the likelihood of physical and/or mental illness.

Question 6

Louis is an executive analyst in the merchandising department of Kira Inc. He loves to get feedback for his work as he believes that it helps improve his performance. He is a fast learner and has the ability to modify his behaviour in response to the immediate situation and to external factors. This implies that Louis ___.

Accepted Answer

A)  has an introverted personality 
B)  has a high-Mach personality 
C)  is high in self-monitoring 
D)  is an authoritarian 
E)  is low in self-monitoring 
A)  has an introverted personality 
B)  has a high-Mach personality 
C)  is high in self-monitoring 
D)  is an authoritarian 
E)  is low in self-monitoring

Question 7

Nathan joined a law school in California because he believed that the school was good. This is an example of the ___ component of individual attitudes.

Accepted Answer

A)  affective 
B)  normative 
C)  emotional 
D)  behavioural 
E)  cognitive 
A)  affective 
B)  normative 
C)  emotional 
D)  behavioural 
E)  cognitive

Question 8

___ is one of the "Big Five" personality traits that reflects the degree to which someone is curious, open to new ideas, and unworried.

Accepted Answer

A)  Extraversion 
B)  Agreeableness 
C)  Conscientiousness 
D)  Emotional stability 
E)  Openness 
A)  Extraversion 
B)  Agreeableness 
C)  Conscientiousness 
D)  Emotional stability 
E)  Openness

Question 9

___ is one of the "Big Five" personality traits that reflects the degree to which someone is good-natured, cooperative, and trusting.

Accepted Answer

A)  Extraversion 
B)  Agreeableness 
C)  Conscientiousness 
D)  Emotional stability 
E)  Openness 
A)  Extraversion 
B)  Agreeableness 
C)  Conscientiousness 
D)  Emotional stability 
E)  Openness

Question 10

Which of the following refers to organizational commitment?

Accepted Answer

A)  the willingness to "go beyond the call of duty" in one's work 
B)  the loyalty of an individual to an organization 
C)  the predisposition of employees to act in a certain way 
D)  the extent to which someone is emotionally detached and manipulative 
E)  the degree to which someone is able to adjust behaviour in response to external factors 
A)  the willingness to "go beyond the call of duty" in one's work 
B)  the loyalty of an individual to an organization 
C)  the predisposition of employees to act in a certain way 
D)  the extent to which someone is emotionally detached and manipulative 
E)  the degree to which someone is able to adjust behaviour in response to external factors

Question 11

Ben is a financial analyst at Capron Inc. He works over the weekends and on all public holidays to do additional work, without claiming extra pay or compensatory benefits. Ben's employee behaviour is an example of ___.

Accepted Answer

A)  organizational citizenship 
B)  personal wellness 
C)  cognitive dissonance 
D)  emotional intelligence 
E)  emotional stability 
A)  organizational citizenship 
B)  personal wellness 
C)  cognitive dissonance 
D)  emotional intelligence 
E)  emotional stability

Question 12

Managers must be able to understand and respond to personality differences when building teams but not when making job assignments and engaging in daily work activities.

Accepted Answer

A) True 
 B)False

Question 13

The affective component of an attitude reflects an intention to behave in a manner consistent with a belief or feeling.

Accepted Answer

A) True 
 B)False

Question 14

Carson had promised to himself to jog every morning for a month to lose some weight. At the end of the month, he had gone for jogging for a total of seven days only. He reassured himself by saying, "I am not that overweight anyway." Which of the following best describes Carson's behaviour?

Accepted Answer

A)  fundamental attribution error 
B)  withdrawal behaviour 
C)  cognitive dissonance 
D)  self-serving bias 
E)  halo effect 
A)  fundamental attribution error 
B)  withdrawal behaviour 
C)  cognitive dissonance 
D)  self-serving bias 
E)  halo effect

Question 15

Emotional intelligence is the ability to understand emotions and manage relationships effectively. The text defines an emotion as a strong feeling directed toward someone or something. Describe the other two aspects of individual psychology that are of interest to management scholars.

Accepted Answer

Moods and stress are the other aspects o

Question 16

Salim is a general manager in an organization. He always works toward achieving all his goals and believes in perfection. He engages in many tasks at once and tends to hurry the speech of others. Which of the following individual personality variations does Salim possess?

Accepted Answer

A)  authoritarianism 
B)  Machiavellianism 
C)  low self-monitoring 
D)  Type A orientation 
E)  external locus of control 
A)  authoritarianism 
B)  Machiavellianism 
C)  low self-monitoring 
D)  Type A orientation 
E)  external locus of control

Question 17

The glass ceiling effect is a common example of stereotyping in the workplace.

Accepted Answer

A) True 
 B)False

Question 18

Define "organizational citizenship." Why would a worker want to act in the manner described by the definition?

Accepted Answer

Organizational citizenship is a willingn

Question 19

The self-serving bias and the fundamental attribution error provide explanations of the factors that people use in explaining their own and others' behaviour.

Accepted Answer

A) True 
 B)False

Question 20

A supervisor who attributes a worker's low productivity on laziness when the worker is using a machine that breaks down frequently is an example of self-serving bias.

Accepted Answer

A) True 
 B)False

The ___ overestimates internal factors and underestimates external factors as influences on someone's behaviour.

HootSuite founder, Ryan Holmes, shares these lessons about work and life: trust your instincts; take time to listen to others, but in the end don't forget to listen to yourself; be persistent; and do everything it takes to reach your goal. His personality would be described as having ___.

Locus of Control, authoritarianism, Machiavellianism, self-monitoring and Type A personality are considered as personality traits. Describe three of the above mentioned personality traits.

The systematic attempt to influence how others perceive us is called

All but one of the following statements about the negative consequences of stress is true. Which statement is not true?

Nathan joined a law school in California because he believed that the school was good. This is an example of the ___ component of individual attitudes.

___ is one of the "Big Five" personality traits that reflects the degree to which someone is curious, open to new ideas, and unworried.

___ is one of the "Big Five" personality traits that reflects the degree to which someone is good-natured, cooperative, and trusting.

Which of the following refers to organizational commitment?

Ben is a financial analyst at Capron Inc. He works over the weekends and on all public holidays to do additional work, without claiming extra pay or compensatory benefits. Ben's employee behaviour is an example of ___.

Managers must be able to understand and respond to personality differences when building teams but not when making job assignments and engaging in daily work activities.

The affective component of an attitude reflects an intention to behave in a manner consistent with a belief or feeling.

Carson had promised to himself to jog every morning for a month to lose some weight. At the end of the month, he had gone for jogging for a total of seven days only. He reassured himself by saying, "I am not that overweight anyway." Which of the following best describes Carson's behaviour?

Emotional intelligence is the ability to understand emotions and manage relationships effectively. The text defines an emotion as a strong feeling directed toward someone or something. Describe the other two aspects of individual psychology that are of interest to management scholars.

Salim is a general manager in an organization. He always works toward achieving all his goals and believes in perfection. He engages in many tasks at once and tends to hurry the speech of others. Which of the following individual personality variations does Salim possess?

The glass ceiling effect is a common example of stereotyping in the workplace.

Define "organizational citizenship." Why would a worker want to act in the manner described by the definition?

The self-serving bias and the fundamental attribution error provide explanations of the factors that people use in explaining their own and others' behaviour.

A supervisor who attributes a worker's low productivity on laziness when the worker is using a machine that breaks down frequently is an example of self-serving bias.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 15: Individual Behavior

The ___ overestimates internal factors and underestimates external factors as influences on someone's behaviour.

HootSuite founder, Ryan Holmes, shares these lessons about work and life: trust your instincts; take time to listen to others, but in the end don't forget to listen to yourself; be persistent; and do everything it takes to reach your goal. His personality would be described as having ___.

Locus of Control, authoritarianism, Machiavellianism, self-monitoring and Type A personality are considered as personality traits. Describe three of the above mentioned personality traits.

The systematic attempt to influence how others perceive us is called

All but one of the following statements about the negative consequences of stress is true. Which statement is not true?

Nathan joined a law school in California because he believed that the school was good. This is an example of the ___ component of individual attitudes.

___ is one of the "Big Five" personality traits that reflects the degree to which someone is curious, open to new ideas, and unworried.

___ is one of the "Big Five" personality traits that reflects the degree to which someone is good-natured, cooperative, and trusting.

Which of the following refers to organizational commitment?

Ben is a financial analyst at Capron Inc. He works over the weekends and on all public holidays to do additional work, without claiming extra pay or compensatory benefits. Ben's employee behaviour is an example of ___.

Managers must be able to understand and respond to personality differences when building teams but not when making job assignments and engaging in daily work activities.

The affective component of an attitude reflects an intention to behave in a manner consistent with a belief or feeling.

Carson had promised to himself to jog every morning for a month to lose some weight. At the end of the month, he had gone for jogging for a total of seven days only. He reassured himself by saying, "I am not that overweight anyway." Which of the following best describes Carson's behaviour?

Emotional intelligence is the ability to understand emotions and manage relationships effectively. The text defines an emotion as a strong feeling directed toward someone or something. Describe the other two aspects of individual psychology that are of interest to management scholars.

Salim is a general manager in an organization. He always works toward achieving all his goals and believes in perfection. He engages in many tasks at once and tends to hurry the speech of others. Which of the following individual personality variations does Salim possess?

The glass ceiling effect is a common example of stereotyping in the workplace.

Define "organizational citizenship." Why would a worker want to act in the manner described by the definition?

The self-serving bias and the fundamental attribution error provide explanations of the factors that people use in explaining their own and others' behaviour.

A supervisor who attributes a worker's low productivity on laziness when the worker is using a machine that breaks down frequently is an example of self-serving bias.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters