Question 1

Which of the following statements about planning and controlling is/are accurate?

Accepted Answer

A)  Even the best plans must be changed at some point due to an uncertain future. 
B)  Managers must be flexible in response to new circumstances. 
C)  Managers must have the discipline to maintain control when performance pressures are unrelenting. 
D)  b and c 
E)  a, b, and c 
A)  Even the best plans must be changed at some point due to an uncertain future. 
B)  Managers must be flexible in response to new circumstances. 
C)  Managers must have the discipline to maintain control when performance pressures are unrelenting. 
D)  b and c 
E)  a, b, and c

Question 2

In the planning process, objectives refer to the specific results or desired outcomes that one intends to achieve.

Accepted Answer

A) True 
 B)False

Question 3

Using mathematical and statistical analyses of historical data and surveys to predict future events is called ___.

Accepted Answer

A)  quantitative forecasting 
B)  estimation planning 
C)  qualitative forecasting 
D)  contingency planning 
E)  expert planning 
A)  quantitative forecasting 
B)  estimation planning 
C)  qualitative forecasting 
D)  contingency planning 
E)  expert planning

Question 4

Plans alone don't deliver results; implemented plans do.

Accepted Answer

A) True 
 B)False

Question 5

A ___ communicates broad guidelines for making decisions and taking action in specific circumstances.

Accepted Answer

A)  vision 
B)  procedure 
C)  policy 
D)  tactical plan 
E)  budget 
A)  vision 
B)  procedure 
C)  policy 
D)  tactical plan 
E)  budget

Question 6

___ is a long-term version of contingency planning.

Accepted Answer

A)  Forecasting. 
B)  Benchmarking. 
C)  Participation. 
D)  Scenario planning. 
E)  Flexible budgeting. 
A)  Forecasting. 
B)  Benchmarking. 
C)  Participation. 
D)  Scenario planning. 
E)  Flexible budgeting.

Question 7

Without control, the process of ___ lacks the follow-through needed to ensure that things work out as intended.

Accepted Answer

A)  planning 
B)  goal setting 
C)  leading 
D)  problem solving 
E)  directing 
A)  planning 
B)  goal setting 
C)  leading 
D)  problem solving 
E)  directing

Question 8

Planning in organizations creates a solid platform for further managerial efforts to assist managers to allocate and arrange resources to accomplish essential tasks in the organization.

Accepted Answer

A) True 
 B)False

Question 9

Scenario planning involves identifying alternative future states of affairs that may occur and then developing plans to deal with each case should it occur.

Accepted Answer

A) True 
 B)False

Question 10

Participatory planning includes in all planning steps the people who will be asked to help implement them and not the ones affected by the plans.

Accepted Answer

A) True 
 B)False

Question 11

Benchmarking is used to gain perspective on current organizational performance by using external comparisons.

Accepted Answer

A) True 
 B)False

Question 12

Qualitative forecasting uses ___ to predict future events.

Accepted Answer

A)  budgets 
B)  expert opinions 
C)  mathematical models 
D)  statistical analyses 
E)  surveys 
A)  budgets 
B)  expert opinions 
C)  mathematical models 
D)  statistical analyses 
E)  surveys

Question 13

Royal Dutch/Shell uses scenario planning to explore what the company would do if and when its oil supplies run out. For Royal Dutch/Shell, the benefits of scenario planning include which of the following?

Accepted Answer

A)  It helps the organization to plan ahead to make major adjustments in strategies and operations. 
B)  It conditions the company's executives to think. 
C)  It enables the company to be better prepared than competitors for future shocks. 
D)  all of the above 
E)  none of the above 
A)  It helps the organization to plan ahead to make major adjustments in strategies and operations. 
B)  It conditions the company's executives to think. 
C)  It enables the company to be better prepared than competitors for future shocks. 
D)  all of the above 
E)  none of the above

Question 14

Aligning goals from one level to the next facilitates the right things happening at the right time on all levels of the organization.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements about contingency planning is false?

Accepted Answer

A)  Contingency planning occurs when planners decide the future will be identical to the past. 
B)  Contingency planning anticipates events that may occur in the future. 
C)  Contingency planning specifies different courses of action under different conditions. 
D)  Contingency planning focuses on early identification of possible shifts in future events. 
E)  Contingency planning contains trigger points that indicate when preselected alternative plans should be activated. 
A)  Contingency planning occurs when planners decide the future will be identical to the past. 
B)  Contingency planning anticipates events that may occur in the future. 
C)  Contingency planning specifies different courses of action under different conditions. 
D)  Contingency planning focuses on early identification of possible shifts in future events. 
E)  Contingency planning contains trigger points that indicate when preselected alternative plans should be activated.

Question 16

Operational plans include single-use plans like budgets that apply to one specific task or time period.

Accepted Answer

A) True 
 B)False

Question 17

A monthly operating budget is an example of a single-use plan that serves the needs and objectives of a well-defined situation in a timely manner.

Accepted Answer

A) True 
 B)False

Question 18

To help implement its corporate strategy, the managers of an organization would most likely develop a(n) ___ plan for the marketing department.

Accepted Answer

A)  functional 
B)  operational 
C)  single-use 
D)  production 
E)  zero-based 
A)  functional 
B)  operational 
C)  single-use 
D)  production 
E)  zero-based

Question 19

___ plans are functional plans that deal with suppliers and acquiring resource inputs.

Accepted Answer

A)  Human resource 
B)  Logistics 
C)  Marketing 
D)  Production 
E)  Facilities 
A)  Human resource 
B)  Logistics 
C)  Marketing 
D)  Production 
E)  Facilities

Question 20

A means-ends chain is also known as a ___.

Accepted Answer

A)  hierarchy of authority 
B)  hierarchy of objectives 
C)  control system 
D)  responsibility structure 
E)  zero-based budget 
A)  hierarchy of authority 
B)  hierarchy of objectives 
C)  control system 
D)  responsibility structure 
E)  zero-based budget

Which of the following statements about planning and controlling is/are accurate?

In the planning process, objectives refer to the specific results or desired outcomes that one intends to achieve.

Using mathematical and statistical analyses of historical data and surveys to predict future events is called ___.

Plans alone don't deliver results; implemented plans do.

A ___ communicates broad guidelines for making decisions and taking action in specific circumstances.

___ is a long-term version of contingency planning.

Without control, the process of ___ lacks the follow-through needed to ensure that things work out as intended.

Planning in organizations creates a solid platform for further managerial efforts to assist managers to allocate and arrange resources to accomplish essential tasks in the organization.

Scenario planning involves identifying alternative future states of affairs that may occur and then developing plans to deal with each case should it occur.

Participatory planning includes in all planning steps the people who will be asked to help implement them and not the ones affected by the plans.

Benchmarking is used to gain perspective on current organizational performance by using external comparisons.

Qualitative forecasting uses ___ to predict future events.

Royal Dutch/Shell uses scenario planning to explore what the company would do if and when its oil supplies run out. For Royal Dutch/Shell, the benefits of scenario planning include which of the following?

Aligning goals from one level to the next facilitates the right things happening at the right time on all levels of the organization.

Which of the following statements about contingency planning is false?

Operational plans include single-use plans like budgets that apply to one specific task or time period.

A monthly operating budget is an example of a single-use plan that serves the needs and objectives of a well-defined situation in a timely manner.

To help implement its corporate strategy, the managers of an organization would most likely develop a(n) ___ plan for the marketing department.

___ plans are functional plans that deal with suppliers and acquiring resource inputs.

A means-ends chain is also known as a ___.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 8: Planning Processes and Techniques

Which of the following statements about planning and controlling is/are accurate?

In the planning process, objectives refer to the specific results or desired outcomes that one intends to achieve.

Using mathematical and statistical analyses of historical data and surveys to predict future events is called ___.

Plans alone don't deliver results; implemented plans do.

A ___ communicates broad guidelines for making decisions and taking action in specific circumstances.

___ is a long-term version of contingency planning.

Without control, the process of ___ lacks the follow-through needed to ensure that things work out as intended.

Planning in organizations creates a solid platform for further managerial efforts to assist managers to allocate and arrange resources to accomplish essential tasks in the organization.

Scenario planning involves identifying alternative future states of affairs that may occur and then developing plans to deal with each case should it occur.

Participatory planning includes in all planning steps the people who will be asked to help implement them and not the ones affected by the plans.

Benchmarking is used to gain perspective on current organizational performance by using external comparisons.

Qualitative forecasting uses ___ to predict future events.

Royal Dutch/Shell uses scenario planning to explore what the company would do if and when its oil supplies run out. For Royal Dutch/Shell, the benefits of scenario planning include which of the following?

Aligning goals from one level to the next facilitates the right things happening at the right time on all levels of the organization.

Which of the following statements about contingency planning is false?

Operational plans include single-use plans like budgets that apply to one specific task or time period.

A monthly operating budget is an example of a single-use plan that serves the needs and objectives of a well-defined situation in a timely manner.

To help implement its corporate strategy, the managers of an organization would most likely develop a(n) ___ plan for the marketing department.

___ plans are functional plans that deal with suppliers and acquiring resource inputs.

A means-ends chain is also known as a ___.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters