Exam 8: Planning Processes and Techniques

Setting objectives and determining what should be done to accomplish them is the essence of the management function of ___.

KeenerMart, an online retailer, hopes to be one of the most popular, highly efficient, and biggest e-tailers in the country. It wishes to excel in all its endeavors to serve customers. This is an example of a

Abasi, the supervisor at KNYA Inc., is in the process of setting certain specific goals for his team, and is deciding how his team can reach those goals. In this scenario, Abasi is involved in the process of ___.

Great goals include an element of challenging and stretching while still being realistic and possible to achieve.

___ involves identifying several possible future situations or states of affairs and then making plans to deal with each situation should it occur.

___ communicate broad guidelines for making decisions and taking action in specific circumstances.

In using MBO, managers should avoid having subordinates engage in self-appraisal of their performance results in terms of their performance objectives.

Julianna is the owner of Splendid Cupcakes and looking for a location to expand into a café. She narrowed her search to three locations; however, if she can't find and acquire the right location, she will remain at her current location for at least the next two years. Which technique of managerial planning is Julianna demonstrating?

In which step of the planning process does one take action and carefully measure progress toward objectives?

Identify and describe the steps in the planning process.

Contingency planning contains trigger points that indicate when preselected alternative plans should be activated.

Without planning, the process of ___ lacks a framework for measuring how well things are going and what could be done to improve things.

The use of participatory planning can increase creativity in planning, the commitment of people for planning, and the information available for planning.

The planning process is a systematic way of approaching which of the following tasks?

Neehara, who is being given the responsibility to meet certain sales targets for next year, is preparing a list of measures she will take to reach these targets. Her list includes such specific action items as preparing a log, checking the quality of inputs and outputs, pricing, and details about his advertising strategy. In this scenario, which of the following is Neehara creating?

Planning facilitates control by defining the objectives and using specialization to motivate workers.

___ is the process of predicting what will happen in the future.

The use of participatory planning can increase conflict over scarce resources and consequently decrease acceptance of chosen alternatives.

On those jobs where performance is difficult to quantify, performance objectives can be stated as verifiable work activities.

Improvement objectives, personal development objectives, and maintenance objectives can be specified in an MBO contract.