Question 1

Which of the following is an internal source of organizational pressure?

Accepted Answer

A)  government regulations 
B)  changing social norms and ethical expectations 
C)  changing technologies 
D)  greater workplace diversity 
E)  uncertainties of a global economy 
A)  government regulations 
B)  changing social norms and ethical expectations 
C)  changing technologies 
D)  greater workplace diversity 
E)  uncertainties of a global economy

Question 2

Planning that identifies alternative courses of action that can be implemented to meet the needs of changing circumstances is called ___.

Accepted Answer

A)  formal planning 
B)  contingency planning 
C)  just-in-time planning 
D)  problem solving 
E)  just-in-case planning 
A)  formal planning 
B)  contingency planning 
C)  just-in-time planning 
D)  problem solving 
E)  just-in-case planning

Question 3

___occurs when an organization allows itself to be carried along by the flow of events.

Accepted Answer

A)  Coordination 
B)  Organizational pressure 
C)  Complacency trap 
D)  Ecological fallacy 
E)  Ethnocentrism 
A)  Coordination 
B)  Organizational pressure 
C)  Complacency trap 
D)  Ecological fallacy 
E)  Ethnocentrism

Question 4

A functional plan indicates how different operations within the organization will help advance the overall strategy.

Accepted Answer

A) True 
 B)False

Question 5

Planning is an ongoing process engaged in simultaneously with other daily work processes.

Accepted Answer

A) True 
 B)False

Question 6

When plans are coordinated among the various systems and components of the organization, there is less likelihood that multiple accomplishments will add up to the desired results for the organization.

Accepted Answer

A) True 
 B)False

Question 7

How are strategic plans and operational plans related?

Accepted Answer

A)  Strategic plans and operational plans are unrelated. 
B)  Strategic plans define what needs to be done to implement operational plans. 
C)  Strategic plans are developed to address long-term organizational objectives; operational plans implement strategic plans. 
D)  Operational plans are developed to meet long-term organizational objectives; strategic plans implement operational plans. 
E)  Strategic plans set operational objectives; operational plans carry out those objectives. 
A)  Strategic plans and operational plans are unrelated. 
B)  Strategic plans define what needs to be done to implement operational plans. 
C)  Strategic plans are developed to address long-term organizational objectives; operational plans implement strategic plans. 
D)  Operational plans are developed to meet long-term organizational objectives; strategic plans implement operational plans. 
E)  Strategic plans set operational objectives; operational plans carry out those objectives.

Question 8

Qualitative forecasting uses expert opinions to predict the future.

Accepted Answer

A) True 
 B)False

Question 9

Which one of the following alternatives lists the planning steps in proper order?

Accepted Answer

A)  Define objectives, determine current standing relative to objectives, evaluate current accomplishments, analyze and choose among possible action alternatives, and implement the plan and evaluate results. 
B)  Define objectives, develop premises regarding future conditions, determine current standing relative to objectives, analyze and choose among possible action alternatives, and implement the plan and evaluate results. 
C)  Define objectives, determine current standing relative to objectives, develop premises regarding future conditions, analyze and choose among possible action alternatives, and implement the plan and evaluate results. 
D)  Determine current standing relative to objectives, define objectives, develop premises regarding future conditions, analyze and choose among possible action alternatives, and implement the plan and evaluate results. 
E)  Develop premises regarding future conditions, define objectives, determine current standing relative to objectives, analyze and choose among possible action alternatives, and implement the plan and evaluate results. 
A)  Define objectives, determine current standing relative to objectives, evaluate current accomplishments, analyze and choose among possible action alternatives, and implement the plan and evaluate results. 
B)  Define objectives, develop premises regarding future conditions, determine current standing relative to objectives, analyze and choose among possible action alternatives, and implement the plan and evaluate results. 
C)  Define objectives, determine current standing relative to objectives, develop premises regarding future conditions, analyze and choose among possible action alternatives, and implement the plan and evaluate results. 
D)  Determine current standing relative to objectives, define objectives, develop premises regarding future conditions, analyze and choose among possible action alternatives, and implement the plan and evaluate results. 
E)  Develop premises regarding future conditions, define objectives, determine current standing relative to objectives, analyze and choose among possible action alternatives, and implement the plan and evaluate results.

Question 10

Tactical plans tend to be intermediate-term plans that specify step-by-step means for using the organization's resources to put strategies into action.

Accepted Answer

A) True 
 B)False

Question 11

Fixed budgets define specific task objectives, link activities to be accomplished with due dates, and identify the amounts and timing of resource requirements.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is true about planning?

Accepted Answer

A)  Good planning improves rigidity. 
B)  An organization with flexibility starts losing focus. 
C)  Planning allows organizations to get into the complacency trap. 
D)  Planning improves coordination. 
E)  When planning is not done well, it facilitates control. 
A)  Good planning improves rigidity. 
B)  An organization with flexibility starts losing focus. 
C)  Planning allows organizations to get into the complacency trap. 
D)  Planning improves coordination. 
E)  When planning is not done well, it facilitates control.

Question 13

In the means-ends chain, ___ objectives are ends that are directly tied to ___ objectives as the means for their accomplishment.

Accepted Answer

A)  lower-level; lower-level 
B)  lower-level; higher-level 
C)  moderate-level; moderate-level 
D)  higher-level; lower-level 
E)  higher-level; higher-level 
A)  lower-level; lower-level 
B)  lower-level; higher-level 
C)  moderate-level; moderate-level 
D)  higher-level; lower-level 
E)  higher-level; higher-level

Question 14

Procedures are stated in employee handbooks and often called ___.

Accepted Answer

A)  bureaucratic procedures 
B)  contingency procedures 
C)  standard operating procedures 
D)  experimental procedures 
E)  catalogued procedures 
A)  bureaucratic procedures 
B)  contingency procedures 
C)  standard operating procedures 
D)  experimental procedures 
E)  catalogued procedures

Question 15

Without controlling, planning lacks a framework for measuring how well things are going and what could be done to improve things.

Accepted Answer

A) True 
 B)False

Question 16

The purpose of benchmarking is to ___.

Accepted Answer

A)  identify alternative future scenarios and make plans to deal with each scenario 
B)  identify alternative courses of action to take when things go wrong 
C)  plan how to incorporate the good, profitable ideas of other organizations into one's own operations 
D)  use expert opinions to predict the future 
E)  use mathematical models and statistical analyses of historical data and surveys to predict future events 
A)  identify alternative future scenarios and make plans to deal with each scenario 
B)  identify alternative courses of action to take when things go wrong 
C)  plan how to incorporate the good, profitable ideas of other organizations into one's own operations 
D)  use expert opinions to predict the future 
E)  use mathematical models and statistical analyses of historical data and surveys to predict future events

Question 17

The purpose of benchmarking is to find out what other people and organizations are doing very well, and then plan how to incorporate these ideas into one's own operations.

Accepted Answer

A) True 
 B)False

Question 18

As the time frames of planning are shrinking nowadays, top management is no longer responsible for setting longer-term plans and directions for the organization.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is true about long-range and short-range plans?

Accepted Answer

A)  There is a lot more permanency to long-term plans today than there was in the past. 
B)  Long-term plans are not subject to frequent revisions today. 
C)  Long-term plans typically look at least ten years or more into the future. 
D)  The time frames of planning are shifting at present. 
E)  Lower management is mainly responsible for creating short-term plans. 
A)  There is a lot more permanency to long-term plans today than there was in the past. 
B)  Long-term plans are not subject to frequent revisions today. 
C)  Long-term plans typically look at least ten years or more into the future. 
D)  The time frames of planning are shifting at present. 
E)  Lower management is mainly responsible for creating short-term plans.

Question 20

Policies and procedures are single-use plans for meeting the needs of a well-defined situation in a timely manner.

Accepted Answer

A) True 
 B)False

Which of the following is an internal source of organizational pressure?

Planning that identifies alternative courses of action that can be implemented to meet the needs of changing circumstances is called ___.

___occurs when an organization allows itself to be carried along by the flow of events.

A functional plan indicates how different operations within the organization will help advance the overall strategy.

Planning is an ongoing process engaged in simultaneously with other daily work processes.

When plans are coordinated among the various systems and components of the organization, there is less likelihood that multiple accomplishments will add up to the desired results for the organization.

How are strategic plans and operational plans related?

Qualitative forecasting uses expert opinions to predict the future.

Which one of the following alternatives lists the planning steps in proper order?

Tactical plans tend to be intermediate-term plans that specify step-by-step means for using the organization's resources to put strategies into action.

Fixed budgets define specific task objectives, link activities to be accomplished with due dates, and identify the amounts and timing of resource requirements.

Which of the following is true about planning?

In the means-ends chain, _ objectives are ends that are directly tied to _ objectives as the means for their accomplishment.

Procedures are stated in employee handbooks and often called ___.

Without controlling, planning lacks a framework for measuring how well things are going and what could be done to improve things.

The purpose of benchmarking is to ___.

The purpose of benchmarking is to find out what other people and organizations are doing very well, and then plan how to incorporate these ideas into one's own operations.

As the time frames of planning are shrinking nowadays, top management is no longer responsible for setting longer-term plans and directions for the organization.

Which of the following is true about long-range and short-range plans?

Policies and procedures are single-use plans for meeting the needs of a well-defined situation in a timely manner.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 8: Planning Processes and Techniques

Which of the following is an internal source of organizational pressure?

Planning that identifies alternative courses of action that can be implemented to meet the needs of changing circumstances is called ___.

___occurs when an organization allows itself to be carried along by the flow of events.

A functional plan indicates how different operations within the organization will help advance the overall strategy.

Planning is an ongoing process engaged in simultaneously with other daily work processes.

When plans are coordinated among the various systems and components of the organization, there is less likelihood that multiple accomplishments will add up to the desired results for the organization.

How are strategic plans and operational plans related?

Qualitative forecasting uses expert opinions to predict the future.

Which one of the following alternatives lists the planning steps in proper order?

Tactical plans tend to be intermediate-term plans that specify step-by-step means for using the organization's resources to put strategies into action.

Fixed budgets define specific task objectives, link activities to be accomplished with due dates, and identify the amounts and timing of resource requirements.

Which of the following is true about planning?

In the means-ends chain, ___ objectives are ends that are directly tied to ___ objectives as the means for their accomplishment.

Procedures are stated in employee handbooks and often called ___.

Without controlling, planning lacks a framework for measuring how well things are going and what could be done to improve things.

The purpose of benchmarking is to ___.

The purpose of benchmarking is to find out what other people and organizations are doing very well, and then plan how to incorporate these ideas into one's own operations.

As the time frames of planning are shrinking nowadays, top management is no longer responsible for setting longer-term plans and directions for the organization.

Which of the following is true about long-range and short-range plans?

Policies and procedures are single-use plans for meeting the needs of a well-defined situation in a timely manner.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Strategic Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

In the means-ends chain, _ objectives are ends that are directly tied to _ objectives as the means for their accomplishment.