Exam 13: Managing Human Resources

Labor unions use ________ to protect the rights of their members.

Define decruitment and list the various decruitment options.

The New Human Resources Manager (Scenario) Steve is hired as the manager of the human resources department of a local manufacturing company which is desperately trying to improve its fortunes.This company is unable to retain good employees,who treat it as a stepping stone until they find better opportunities.Employee turnover is high and morale is low.Steve is determined to change the situation and turn the organization's human resources into a competitive advantage and source of pride for the firm. -Steve believes that achieving competitive success in business today requires that managers must understand employee requirements and institute processes that motivate them.He introduces in-house technical training programs for employees,as well as a provision to reimburse the tuition fees for employees who take up courses that benefit both the employee and the organization.Steve is using ________ to motivate and retain employees.

Which of the following Acts gives employees the legal right to examine personnel files and letters of reference?

A ________ states the minimum qualifications that a person must possess to successfully perform a given job.

Which of the following steps in the human resource management process identifies and selects competent employees?

Errors made by getting rid of candidates who would have performed successfully on the job are known as ________.

________ is an Internet-based learning where employees participate in multimedia simulations or other interactive modules.

________ involves predicting which applicants will be successful if hired.

High-performance work practices are those that lead to both high individual and high organizational performance.

A written statement that explains the job content,environment,and conditions of employment is called a ________.

The ________ method utilizes feedback from supervisors,employees,and coworkers.

In providing assistance to employees being downsized,many organizations offer some form of ________.

One disadvantage of employee referrals as a source of job candidates is that it generates unqualified candidates.

Which of the following training methods involves employees participating in role playing,simulations,or other face-to-face types of training?

Fletcher has worked as a regional sales manager for Waiyo,a firm that sells espresso machines to offices and restaurants,for 8 years.Faced with falling demand and plummeting sales,the firm decided to prune its operations and concentrate on its most profitable markets.Fletcher's sales territory was not part of this and he was let go of by the management,with a modest severance package.However,his health coverage was discontinued following his termination,even though Fletcher was willing to pay for it.Which of the following Acts can Fletcher cite in his efforts to have his health coverage benefits restored?

The process by which managers ensure that they have the right number and kinds of capable people in the right places and at the right times is known as ________.

Summer day camps and job sharing are types of family-friendly benefits that organizations are offering today.

Elizabeth was hired as a customer care executive,along with five others,by a telecommunication provider during a period when they were extremely short-staffed.However,her employers soon realized that she was impatient,easily irritated,and lacked motivation.They even began to receive complaints about her behavior from angry customers.In hiring Elizabeth,her employers were guilty of a(n)________.

What is orientation? Discuss the two types of orientation.