Question 1

A(n)________ typically contains an ambiguous term that leaves interpretation up to the decision maker.

Accepted Answer

A) rule 
B) procedure 
C) edict 
D) policy 
A) rule 
B) procedure 
C) edict 
D) policy

Question 2

Max is planning to go away to college next year and is currently trying to figure out which colleges he should apply to.He would like to major in English Literature at an accredited liberal arts college,but is also looking for a university that offers financial aid.In terms of the decision-making process,these represent Max's ________.

Accepted Answer

A) problems 
B) alternatives 
C) decision criteria 
D) heuristics 
A) problems 
B) alternatives 
C) decision criteria 
D) heuristics

Question 3

Evelyn's Internet search for information about "vendor for machine screws" yielded more than 100,000 items.Evelyn did not have time or resources to pursue each of these so she limited her search to only vendors in her state.By doing this,Evelyn used ________.

Accepted Answer

A) perfect rationality 
B) bounded rationality 
C) satisficing 
D) intuition 
A) perfect rationality 
B) bounded rationality 
C) satisficing 
D) intuition

Question 4

Discuss the three types of programmed decisions that a manager depends on to resolve structured problems.

Accepted Answer

Usually a manager relies on one of three

Question 5

Nonprogrammed decision making relies on procedures,rules,and policies.

Accepted Answer

A) True 
 B)False

Question 6

Mildred was persuaded by a fast-talking salesperson to carry an expensive brand of yarns in her retail needlecraft shop.Seldom does a customer buy this brand,but on those rare occasions Mildred tells herself she made the right decision.The yarns have been sitting on the shelf for several months and she has yet to profit from them.Mildred suffers from the ________.

Accepted Answer

A) immediate gratification bias 
B) selective perception bias 
C) confirmation bias 
D) hindsight bias 
A) immediate gratification bias 
B) selective perception bias 
C) confirmation bias 
D) hindsight bias

Question 7

A programmed decision is a repetitive decision that can be handled by a routine approach.

Accepted Answer

A) True 
 B)False

Question 8

Sales of the high-end units have declined.The owners want Arnold,the CEO,to increase revenues to previous levels.His first action should be ________.

Accepted Answer

A) to identify previous sales levels 
B) to determine why sales are off 
C) to compare costs for three new models under development 
D) to immediately begin production on the lowest cost model 
A) to identify previous sales levels 
B) to determine why sales are off 
C) to compare costs for three new models under development 
D) to immediately begin production on the lowest cost model

Question 9

Managers are assumed to use ________ if they make logical and consistent choices to maximize value.

Accepted Answer

A) rational decision making 
B) intuitive decision making 
C) bounded rationality 
D) evidence-based management 
A) rational decision making 
B) intuitive decision making 
C) bounded rationality 
D) evidence-based management

Question 10

A procedure ________.

Accepted Answer

A) is an explicit statement that tells a manager what can or cannot be done 
B) is a series of sequential steps a manager uses to respond to a structured problem 
C) is used mainly for unstructured,rather than structured,problems 
D) is subject to the interpretation of the decision maker 
A) is an explicit statement that tells a manager what can or cannot be done 
B) is a series of sequential steps a manager uses to respond to a structured problem 
C) is used mainly for unstructured,rather than structured,problems 
D) is subject to the interpretation of the decision maker

A(n)________ typically contains an ambiguous term that leaves interpretation up to the decision maker.

Evelyn's Internet search for information about "vendor for machine screws" yielded more than 100,000 items.Evelyn did not have time or resources to pursue each of these so she limited her search to only vendors in her state.By doing this,Evelyn used ________.

Discuss the three types of programmed decisions that a manager depends on to resolve structured problems.

Nonprogrammed decision making relies on procedures,rules,and policies.

A programmed decision is a repetitive decision that can be handled by a routine approach.

Sales of the high-end units have declined.The owners want Arnold,the CEO,to increase revenues to previous levels.His first action should be ________.

Managers are assumed to use ________ if they make logical and consistent choices to maximize value.

A procedure ________.

Managers in the Workplace

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 2: Managers As Decision Makers

A(n)________ typically contains an ambiguous term that leaves interpretation up to the decision maker.

Evelyn's Internet search for information about "vendor for machine screws" yielded more than 100,000 items.Evelyn did not have time or resources to pursue each of these so she limited her search to only vendors in her state.By doing this,Evelyn used ________.

Discuss the three types of programmed decisions that a manager depends on to resolve structured problems.

Nonprogrammed decision making relies on procedures,rules,and policies.

A programmed decision is a repetitive decision that can be handled by a routine approach.

Sales of the high-end units have declined.The owners want Arnold,the CEO,to increase revenues to previous levels.His first action should be ________.

Managers are assumed to use ________ if they make logical and consistent choices to maximize value.

A procedure ________.

Managers in the Workplace

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters