Exam 2: Communicating at Work: How Can I Make Every Word and Gesture Count

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Janet was so excited about meeting Don until she learned that he was bald! According to the impression formation process, for Janet, baldness is a:

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People formulate impressions of others quickly, relying on:

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What individuals learn first about you …:

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Wagging your index finger to signal a warning is a nonverbal:

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