Exam 7: Motivation: From Concept to Application

You have determined that you must redesign several of the routine assembly line jobs in your department.You are familiar with several options.Joe's job involves putting the two right wheels on every automobile on the assembly line.Sam's job involves putting on the right side doors. If Joe and Sam switch job roles every other month,this is called:

Describe the three relationships in Vroom's expectancy theory.

Your workforce is diverse in terms of their needs for benefits.Jim is married with two children and his wife is at home full-time.Janet is single and supports her widowed mother.Bob is married and his wife has a high-paying job.You decide that you want to devise a benefits program that is tailored to their individual needs. The best choice available is probably:

Participation typically has only a modest influence on variables such as employee productivity,motivations,and job satisfaction.

The types of employee needs that can be met by flexible benefits include:

Which of the following are all forms of variable-pay programs?

The drive to become what one is capable of becoming is which level of Maslow's hierarchy of needs?

Self-determination theory proposes:

What is meant by 'job enrichment' and how can management enrich jobs?

The element of motivation,which measures how long a person can maintain effort is:

Distributive justice refers to the perceived fairness of the process used to determine the distribution of rewards.

The job characteristics model (JCM)includes all of the following except:

Which of the following is true?

The 'one-benefit-plan-fits-all' programs may no longer suit contemporary organisations because:

Each of the following is a comparison an employee can use in equity theory except:

Your fellow employees have a terrible work situation.They work in an old,unattractive building with an antiquated heating system.The work itself is tedious and the supervisor is rarely available.You have decided to try to apply Herzberg's two-factor theory to the situation. You decide that your first job should be to remove the dissatisfiers.Which of the following would you remove?

'Participative management' means employees are part of the decision-making process taking place within an organisation.

The statement that "behaviour is a function of its consequences" is consistent with reinforcement theory.

Doug is an IT support officer in his organisation.The majority of the time,he receives calls relating to network access problems,login problems and other small issues related to computer usage.Doug sees himself as a motivated individual.He tries very hard to do his job well. After a while Doug finds it difficult to respond to people in a friendly manner when they call him with simple login problems.Which element of motivation is being challenged with Doug's new behaviour?

Theory X assumptions hold a basically negative view of human beings.