Exam 18: Statistical Process Control
Exam 1: Operations and Productivity126 Questions
Exam 2: Operations Strategy in a Global Environment135 Questions
Exam 3: Project Management122 Questions
Exam 4: Forecasting144 Questions
Exam 5: Design of Goods and Services137 Questions
Exam 6: Managing Quality130 Questions
Exam 18: Statistical Process Control156 Questions
Exam 7: Process Strategy and Sustainability131 Questions
Exam 19: Capacity and Constraint Management107 Questions
Exam 8: Location Strategies140 Questions
Exam 9: Layout Strategies161 Questions
Exam 10: Human Resources,job Design,and Work Measurement192 Questions
Exam 11: Supply-Chain Management145 Questions
Exam 20: Outsourcing As a Supply-Chain Strategy73 Questions
Exam 12: Inventory Management171 Questions
Exam 13: Aggregate Planning134 Questions
Exam 14: Material Requirements Planning Mrpand Erp169 Questions
Exam 15: Short-Term Scheduling139 Questions
Exam 16: Jit and Lean Operations138 Questions
Exam 17: Maintenance and Reliability130 Questions
Exam 21: Decision-Making Tools97 Questions
Exam 22: Linear Programming100 Questions
Exam 23: Transportation Models94 Questions
Exam 24: Waiting-Line Models135 Questions
Exam 25: Learning Curves111 Questions
Exam 26: Simulation92 Questions
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An x-bar control chart was examined and no data points fell outside of the limits.Can this process be considered in control?
(Multiple Choice)
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The acceptable quality level (AQL)is the average level of quality we are willing to accept.
(True/False)
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A manager wants to build 3-sigma control limits for a process.The target value for the mean of the process is 10 units,and the standard deviation of the process is 6.If samples of size 9 are to be taken,the UCL and LCL will be
(Multiple Choice)
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The ________ is the lowest level of quality that we are willing to accept.
(Essay)
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The term ________ is used to describe how well a process makes units within design specifications (or tolerances).
(Essay)
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The causes of variation in statistical process control are
(Multiple Choice)
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The local newspaper receives several complaints per day about typographic errors.Over a seven-day period,the publisher has received calls from readers reporting the following number of errors: 4,3,2,6,7,3,and 9.Based on these data alone,what type of control chart(s)should the publisher use?
(Multiple Choice)
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The specification for a plastic liner for concrete highway projects calls for a thickness of 6.0 mm ± 0.1 mm.The standard deviation of the process is estimated to be 0.02 mm.What are the upper and lower specification limits for this product? The process is known to operate at a mean thickness of 6.03 mm.What is the
and
for this process? About what percent of all units of this liner will meet specifications?


(Essay)
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A retail store manager is trying to improve and control the rate at which cashiers sign customers up
for store credit cards.Suppose the manager takes 10 samples,each with 100 observations.P-bar
is found to be .05,and the manager does not want a lower limit below .0064.What z-value would
this imply,and how confident can he be that the true lower limit is greater than or equal to .0064?
(Essay)
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A hospital-billing auditor has been inspecting patient bills.While almost all bills contain some errors,the auditor is looking now for large errors (errors in excess of $250).Among the last 100 bills inspected,the defect rate has been 16%.Calculate the upper and lower limits for the billing process for 99.7% confidence.
(Essay)
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The number of defects after a hotel room cleaning (sheets not straight,smears on mirror,missed debris on carpet,etc. )should be measured using a(n)
(Multiple Choice)
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The ________ is a quality control chart that indicates when changes occur in the central tendency of a production process.
(Essay)
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