Exam 18: Statistical Process Control

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A Type I error occurs when

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An x-bar control chart was examined and no data points fell outside of the limits.Can this process be considered in control?

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The acceptable quality level (AQL)is the average level of quality we are willing to accept.

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A manager wants to build 3-sigma control limits for a process.The target value for the mean of the process is 10 units,and the standard deviation of the process is 6.If samples of size 9 are to be taken,the UCL and LCL will be

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What is acceptance sampling?

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The ________ is the lowest level of quality that we are willing to accept.

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The term ________ is used to describe how well a process makes units within design specifications (or tolerances).

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The causes of variation in statistical process control are

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The local newspaper receives several complaints per day about typographic errors.Over a seven-day period,the publisher has received calls from readers reporting the following number of errors: 4,3,2,6,7,3,and 9.Based on these data alone,what type of control chart(s)should the publisher use?

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Why do range charts exist? Aren't x-bar charts enough?

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The specification for a plastic liner for concrete highway projects calls for a thickness of 6.0 mm ± 0.1 mm.The standard deviation of the process is estimated to be 0.02 mm.What are the upper and lower specification limits for this product? The process is known to operate at a mean thickness of 6.03 mm.What is the The specification for a plastic liner for concrete highway projects calls for a thickness of 6.0 mm ± 0.1 mm.The standard deviation of the process is estimated to be 0.02 mm.What are the upper and lower specification limits for this product? The process is known to operate at a mean thickness of 6.03 mm.What is the   and   for this process? About what percent of all units of this liner will meet specifications? and The specification for a plastic liner for concrete highway projects calls for a thickness of 6.0 mm ± 0.1 mm.The standard deviation of the process is estimated to be 0.02 mm.What are the upper and lower specification limits for this product? The process is known to operate at a mean thickness of 6.03 mm.What is the   and   for this process? About what percent of all units of this liner will meet specifications? for this process? About what percent of all units of this liner will meet specifications?

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A retail store manager is trying to improve and control the rate at which cashiers sign customers up for store credit cards.Suppose the manager takes 10 samples,each with 100 observations.P-bar is found to be .05,and the manager does not want a lower limit below .0064.What z-value would this imply,and how confident can he be that the true lower limit is greater than or equal to .0064?

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A hospital-billing auditor has been inspecting patient bills.While almost all bills contain some errors,the auditor is looking now for large errors (errors in excess of $250).Among the last 100 bills inspected,the defect rate has been 16%.Calculate the upper and lower limits for the billing process for 99.7% confidence.

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The number of defects after a hotel room cleaning (sheets not straight,smears on mirror,missed debris on carpet,etc. )should be measured using a(n)

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The ________ is a quality control chart that indicates when changes occur in the central tendency of a production process.

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Why are x-bar and R-charts usually used hand in hand?

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