Question 1

With regard to the scheduling decision,how are goods-producing organizations different from service companies? Discuss.

Accepted Answer

Goods-producing companies: the

Question 2

Which of the following is not included in Porter's Five Forces Model?

Accepted Answer

A) immediate rivals 
B) potential entrants 
C) customers 
D) suppliers 
E) potential rivals 
A) immediate rivals 
B) potential entrants 
C) customers 
D) suppliers 
E) potential rivals

Question 3

The ________ is an organization that has worked to achieve global uniformity in cultural and ethical issues such as bribery,child labour,and environmental regulations.

Accepted Answer

World Trad

Question 4

Which of the following is not a reason for globalizing operations?

Accepted Answer

A) to gain improvements in the supply chain 
B) to improve operations 
C) to expand a product's life cycle 
D) to attract and retain global talent 
E) to increase profits at the expense of quality 
A) to gain improvements in the supply chain 
B) to improve operations 
C) to expand a product's life cycle 
D) to attract and retain global talent 
E) to increase profits at the expense of quality

Question 5

Which of the following statements about organizational missions is false?

Accepted Answer

A) They reflect a company's purpose. 
B) They indicate what a company intends to contribute to society. 
C) They are formulated after strategies are known. 
D) They define a company's reason for existence. 
E) They provide guidance for functional area missions. 
A) They reflect a company's purpose. 
B) They indicate what a company intends to contribute to society. 
C) They are formulated after strategies are known. 
D) They define a company's reason for existence. 
E) They provide guidance for functional area missions.

Question 6

Which of the following statements regarding the Dreamliner 787 is true?

Accepted Answer

A) Boeing has found no international partners. 
B) The new aircraft incorporates a limited number of aerospace technologies. 
C) The new aircraft uses engines from only one manufacturer. 
D) Boeing will add 99% of the aircraft's value. 
E) Boeing has found partners in over a dozen countries. 
A) Boeing has found no international partners. 
B) The new aircraft incorporates a limited number of aerospace technologies. 
C) The new aircraft uses engines from only one manufacturer. 
D) Boeing will add 99% of the aircraft's value. 
E) Boeing has found partners in over a dozen countries.

Question 7

Which of the following is an example of globalization of operations strategy?

Accepted Answer

A) Boeing's Dreamliner has engines with higher fuel/payload efficiency. 
B) Ford's new auto models have dent-resistant panels. 
C) A Chinese manufacturer,Haier,now operates plants in the United States. 
D) Hard Rock Café provides an "experience differentiation" at its restaurants. 
E) Porter Airlines focuses on short-haul flights. 
A) Boeing's Dreamliner has engines with higher fuel/payload efficiency. 
B) Ford's new auto models have dent-resistant panels. 
C) A Chinese manufacturer,Haier,now operates plants in the United States. 
D) Hard Rock Café provides an "experience differentiation" at its restaurants. 
E) Porter Airlines focuses on short-haul flights.

Question 8

Multinational organizations can shop from country to country and cut costs through

Accepted Answer

A) higher taxes and tariffs. 
B) higher wage scales. 
C) higher indirect costs. 
D) more stringent regulations. 
E) lower wages,lower indirect costs,and lower taxes and tariffs. 
A) higher taxes and tariffs. 
B) higher wage scales. 
C) higher indirect costs. 
D) more stringent regulations. 
E) lower wages,lower indirect costs,and lower taxes and tariffs.

Question 9

Which of the following influences layout design?

Accepted Answer

A) inventory requirements 
B) capacity needs 
C) personnel levels 
D) technology decisions 
E) All of the above influence layout decisions. 
A) inventory requirements 
B) capacity needs 
C) personnel levels 
D) technology decisions 
E) All of the above influence layout decisions.

Question 10

Which of the following best describes "experience differentiation"?

Accepted Answer

A) It immerses consumers in the delivery of a service. 
B) It uses people's five senses to enhance the service. 
C) It complements physical elements with visual and sound elements. 
D) Consumers may become active participants in the product or service. 
E) All of the above are elements of experience differentiation. 
A) It immerses consumers in the delivery of a service. 
B) It uses people's five senses to enhance the service. 
C) It complements physical elements with visual and sound elements. 
D) Consumers may become active participants in the product or service. 
E) All of the above are elements of experience differentiation.

Question 11

Franz Colruyt,a Belgian discount food retailer,has achieved low-cost leadership through

Accepted Answer

A) lavish headquarters. 
B) heavy use of voice mail. 
C) state-of-the-art facilities. 
D) piped-in background music. 
E) cutting out all nonessentials. 
A) lavish headquarters. 
B) heavy use of voice mail. 
C) state-of-the-art facilities. 
D) piped-in background music. 
E) cutting out all nonessentials.

Question 12

Before establishing and implementing strategy,a resources view would ensure that which of the following resources is/are available

Accepted Answer

A) financial. 
B) physical. 
C) human. 
D) technological. 
E) all of the above. 
A) financial. 
B) physical. 
C) human. 
D) technological. 
E) all of the above.

Question 13

Which of the following environmental factors has not been a factor in Microsoft's changing strategy?

Accepted Answer

A) Google 
B) security issues 
C) faster processors 
D) the Internet 
E) location of company headquarters 
A) Google 
B) security issues 
C) faster processors 
D) the Internet 
E) location of company headquarters

Question 14

Given the position of the iPod in the growth stage of its life cycle,which of the following OM strategies or issues should Apple (makers of the iPod)be least concerned with at the current time?

Accepted Answer

A) forecasting 
B) cost cutting 
C) increasing capacity 
D) product and process reliability 
E) enhancing distribution 
A) forecasting 
B) cost cutting 
C) increasing capacity 
D) product and process reliability 
E) enhancing distribution

Question 15

The ________ strategy describes a condition in which material,people,and ideas cross or transgress national boundaries.

Accepted Answer

The answer of The ________ strategy describes a condition in...

Question 16

Response-based competitive advantage can be

Accepted Answer

A) flexible,reliable,and quick response. 
B) doable,feasible,and likeable response. 
C) desirable,attainable,and quick response. 
D) acceptable,achievable,and attainable response. 
E) none of the above. 
A) flexible,reliable,and quick response. 
B) doable,feasible,and likeable response. 
C) desirable,attainable,and quick response. 
D) acceptable,achievable,and attainable response. 
E) none of the above.

Question 17

Which of the following is the best example of competing on low-cost leadership?

Accepted Answer

A) A firm produces its product with less raw material waste than its competitors. 
B) A firm offers more reliable products than its competitors. 
C) A firm's products are introduced into the market faster than its competitors' products. 
D) A firm's research and development department generates many ideas for new products. 
E) A firm advertises more than its competitors. 
A) A firm produces its product with less raw material waste than its competitors. 
B) A firm offers more reliable products than its competitors. 
C) A firm's products are introduced into the market faster than its competitors' products. 
D) A firm's research and development department generates many ideas for new products. 
E) A firm advertises more than its competitors.

Question 18

Errors made within the location decision area may overwhelm efficiencies in other areas.

Accepted Answer

A) True 
 B)False

Question 19

Porter's Five Forces Model is used to evaluate competition based on which 5 aspects?

Accepted Answer

A) research and development,cost,legal regulations,suppliers,customers 
B) immediate rivals,potential entrants,customers,suppliers,and substitute products 
C) potential entrants,customers,suppliers,legal regulations,and cost 
D) immediate rivals,potential entrants,cost,substitute products,and legal regulations 
E) none of the above 
A) research and development,cost,legal regulations,suppliers,customers 
B) immediate rivals,potential entrants,customers,suppliers,and substitute products 
C) potential entrants,customers,suppliers,legal regulations,and cost 
D) immediate rivals,potential entrants,cost,substitute products,and legal regulations 
E) none of the above

Question 20

Low-cost leadership is the ability to distinguish the offerings of the organization in any way that the customer perceives as adding value.

Accepted Answer

A) True 
 B)False

Exam 2: Operations Strategy in a Global Environment

With regard to the scheduling decision,how are goods-producing organizations different from service companies? Discuss.

Which of the following is not included in Porter's Five Forces Model?

The ________ is an organization that has worked to achieve global uniformity in cultural and ethical issues such as bribery,child labour,and environmental regulations.

Which of the following is not a reason for globalizing operations?

Which of the following statements about organizational missions is false?

Which of the following statements regarding the Dreamliner 787 is true?

Which of the following is an example of globalization of operations strategy?

Multinational organizations can shop from country to country and cut costs through

Which of the following influences layout design?

Which of the following best describes "experience differentiation"?

Franz Colruyt,a Belgian discount food retailer,has achieved low-cost leadership through

Before establishing and implementing strategy,a resources view would ensure that which of the following resources is/are available

Which of the following environmental factors has not been a factor in Microsoft's changing strategy?

Given the position of the iPod in the growth stage of its life cycle,which of the following OM strategies or issues should Apple (makers of the iPod)be least concerned with at the current time?

The ________ strategy describes a condition in which material,people,and ideas cross or transgress national boundaries.

Response-based competitive advantage can be

Which of the following is the best example of competing on low-cost leadership?

Errors made within the location decision area may overwhelm efficiencies in other areas.

Porter's Five Forces Model is used to evaluate competition based on which 5 aspects?

Low-cost leadership is the ability to distinguish the offerings of the organization in any way that the customer perceives as adding value.

Operations and Productivity

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Statistical Process Control

Process Strategy and Sustainability

Capacity and Constraint Management

Location Strategies

Layout Strategies

Human Resources,job Design,and Work Measurement

Supply-Chain Management

Outsourcing As a Supply-Chain Strategy

Inventory Management

Aggregate Planning

Material Requirements Planning Mrpand Erp

Short-Term Scheduling

Jit and Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Filters