Question 1

A disadvantage of work sampling is that:

Accepted Answer

A) it tends to be less accurate,particularly when task times are short. 
B) it observes several workers simultaneously. 
C) it is more expensive than time-study methods. 
D) it is more intrusive than time-study methods,and therefore generates more complaints. 
E) All of the above are disadvantages of work sampling. 
A) it tends to be less accurate,particularly when task times are short. 
B) it observes several workers simultaneously. 
C) it is more expensive than time-study methods. 
D) it is more intrusive than time-study methods,and therefore generates more complaints. 
E) All of the above are disadvantages of work sampling.

Question 2

One of the elements of ergonomics is

Accepted Answer

A) allocating work time based on economic studies. 
B) the cost justification of technology. 
C) designing tools and machines that facilitate human work. 
D) assembly line balancing. 
E) the establishment of time standards. 
A) allocating work time based on economic studies. 
B) the cost justification of technology. 
C) designing tools and machines that facilitate human work. 
D) assembly line balancing. 
E) the establishment of time standards.

Question 3

"Visual workplace" is a term coined by Hawthorne,and it refers to the need for proper lighting at employee workstations.

Accepted Answer

A) True 
 B)False

Question 4

Standard time is always greater than normal time,due to the inclusion of allowances for personal time,delay,and fatigue.

Accepted Answer

A) True 
 B)False

Question 5

What is the behavioral approach to job design that involves giving the worker more tasks requiring similar skills?

Accepted Answer

A) job enlargement 
B) job enrichment 
C) job enhancement 
D) job rotation 
E) job involvement 
A) job enlargement 
B) job enrichment 
C) job enhancement 
D) job rotation 
E) job involvement

Question 6

Labor standards can help to determine which of the following?

Accepted Answer

A) labor content of a product 
B) staffing needs 
C) incentive plans 
D) efficiency 
E) all of the above 
A) labor content of a product 
B) staffing needs 
C) incentive plans 
D) efficiency 
E) all of the above

Question 7

An operation in a television factory has an average observed time of 6 minutes.The performance rating of the worker timed was estimated at 90%.Practice in this department is to provide 8% for allowances.
a.Find the normal time for the operation.
b.Compute the standard time for the operation.
c.Recompute the standard time if an additional fatigue allowance of 8% is factored in.

Accepted Answer

a.Normal time = (6 minutes)(0.

Question 8

Identify five limitations of job expansion.

Accepted Answer

(1)higher capital cost; (2)ind

Question 9

Job expansion can lead to increased labor cost because of the extra workers hired in the expansion.

Accepted Answer

A) True 
 B)False

Question 10

An operations chart,or right-hand/left-hand chart,points out wasted motion and idle time.

Accepted Answer

A) True 
 B)False

Question 11

The allowances that convert normal time to standard time have three components: personal time allowances,delay allowances,and fatigue allowances.

Accepted Answer

A) True 
 B)False

Question 12

________ means a job that is not only reasonably safe and for which the pay is equitable but that also achieves an appropriate level of both physical and psychological requirements.

Accepted Answer

Quality of

Question 13

The smaller the percentage established for allowances:

Accepted Answer

A) the closer is normal time to standard time. 
B) the closer is average observed time to normal time. 
C) the larger is the performance rating factor. 
D) the larger is the required sample size. 
E) the larger is the number of observations in the work sampling. 
A) the closer is normal time to standard time. 
B) the closer is average observed time to normal time. 
C) the larger is the performance rating factor. 
D) the larger is the required sample size. 
E) the larger is the number of observations in the work sampling.

Question 14

How does labor specialization assist in reducing labor costs? (List three ways. )

Accepted Answer

(1)development of dexterity and faster l

Question 15

Therbligs:

Accepted Answer

A) were invented by Frederick W.Taylor. 
B) were used during the scientific management era,and are no longer in use. 
C) are hyperactive rodent-like pets,whose name is associated with time standards. 
D) were named by Frank Gilbreth. 
E) are .0006 minutes in length. 
A) were invented by Frederick W.Taylor. 
B) were used during the scientific management era,and are no longer in use. 
C) are hyperactive rodent-like pets,whose name is associated with time standards. 
D) were named by Frank Gilbreth. 
E) are .0006 minutes in length.

Question 16

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

Accepted Answer

A) MTM chart 
B) flow diagram 
C) operations chart 
D) process chart 
E) improvement chart 
A) MTM chart 
B) flow diagram 
C) operations chart 
D) process chart 
E) improvement chart

Question 17

Personal and fatigue allowances can include amounts for the effects of lighting,heat and humidity,and noise.

Accepted Answer

A) True 
 B)False

Question 18

Equitable pay alone cannot achieve a reasonable quality of work life in an organization.

Accepted Answer

A) True 
 B)False

Question 19

________ divide(s)manual work into small basic elements that have established and widely accepted times.

Accepted Answer

Predetermi

Question 20

Therbligs are:

Accepted Answer

A) the smallest unit of time used in methods time measurement exercises. 
B) the largest unit of time used in methods time measurement exercises. 
C) basic physical elements of motion as used in methods time measurement exercises. 
D) the full range of motions required to complete a job as used in methods time measurement exercises. 
E) the smallest amount of time required to complete a job. 
A) the smallest unit of time used in methods time measurement exercises. 
B) the largest unit of time used in methods time measurement exercises. 
C) basic physical elements of motion as used in methods time measurement exercises. 
D) the full range of motions required to complete a job as used in methods time measurement exercises. 
E) the smallest amount of time required to complete a job.

Exam 10: Job Design and Work Measurement

A disadvantage of work sampling is that:

One of the elements of ergonomics is

"Visual workplace" is a term coined by Hawthorne,and it refers to the need for proper lighting at employee workstations.

Standard time is always greater than normal time,due to the inclusion of allowances for personal time,delay,and fatigue.

What is the behavioral approach to job design that involves giving the worker more tasks requiring similar skills?

Labor standards can help to determine which of the following?

Identify five limitations of job expansion.

Job expansion can lead to increased labor cost because of the extra workers hired in the expansion.

An operations chart,or right-hand/left-hand chart,points out wasted motion and idle time.

The allowances that convert normal time to standard time have three components: personal time allowances,delay allowances,and fatigue allowances.

________ means a job that is not only reasonably safe and for which the pay is equitable but that also achieves an appropriate level of both physical and psychological requirements.

The smaller the percentage established for allowances:

How does labor specialization assist in reducing labor costs? (List three ways. )

Therbligs:

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

Personal and fatigue allowances can include amounts for the effects of lighting,heat and humidity,and noise.

Equitable pay alone cannot achieve a reasonable quality of work life in an organization.

________ divide(s)manual work into small basic elements that have established and widely accepted times.

Therbligs are:

Operations and Productivity

The Global Environment and Operations Strategy

Managing Projects

Forecasting Demand

Product Design

Quality Management and International Standards

Process Design

Location Decisions

Layout Decisions

Supply Chain Management

Managing Inventory

Aggregate Scheduling

Material Requirements Planning Mrpand Erp

Scheduling for the Short-Term

Jit,lean Operations,and the Toyota Production System

Maintenance and Reliability Decisions

Sustainability

Statistical Process Control

Capacity Planning

Supply Chain Modeling

Decision Modeling

Linear Programming Models

Transportation Modeling

Queuing Models

Learning Curves

Modeling with Simulation

Filters