Exam 15: Operations Planning and Scheduling

The three methods commonly used to schedule customer demand are ________,________,and ________.

A sales and operations plan for a service firm is:

A service firm uses a level utilization production-planning horizon of six months.They have developed a forecast for the coming three quarters that appears in the table.They can add no more than 33% of their production capacity as overtime.What is the minimum cost sales and operations plan?

Which one of the following actions applies to a level strategy?

Which of the these sales and operations planning levers is associated with interviews,training,and severance pay?

Table 15.1 Bart Incorporated manufactures rotary air fans and uses a production-planning horizon of one-half year.It allows for regular time,part time,overtime,and subcontracting production to meet the demand but no more than 12 units may be made by each of these methods.Both anticipation inventory and backorders are allowed.The beginning (or current)inventory is 20 units.Their first attempt at a sales and operations plan has resulted in the following. -Use the information in Table 15.1.If anticipation inventory is increased to 30 units at the start of the first month,what is the inventory holding cost over the entire planning period?

An aggressive advertising campaign was credited with K-Tel's inability to keep K-Fed's latest CD on the shelves.K-Tel continued to accept orders and promised to ship as soon as they could burn new discs.Customers weren't happy,but were willing to wait.This unfortunate situation can be described as a:

Table 15.1 Bart Incorporated manufactures rotary air fans and uses a production-planning horizon of one-half year.It allows for regular time,part time,overtime,and subcontracting production to meet the demand but no more than 12 units may be made by each of these methods.Both anticipation inventory and backorders are allowed.The beginning (or current)inventory is 20 units.Their first attempt at a sales and operations plan has resulted in the following. -Use the information in Table 15.1.Which one of these trade-offs works to your greatest advantage in terms of reducing costs over the entire planning period?

Table 15.10 A work center has the following six jobs waiting to be processed (all times are shown in days): -Use the information in Table 15.10.What is the average flow time (in days)using the EDD rule?

What is revenue management? How can it be used to control demand?

Which of the following is the best example of a physical constraint on the sales and operations plan?

Table 15.10 A work center has the following six jobs waiting to be processed (all times are shown in days): -Use the information in Table 15.10.What is the average past due (in days)using the EDD rule?

Which one of the following statements about managerial inputs to production and staffing plans is best?

One objective of a sales and operations plan is to minimize changes in production rates.

A master production schedule is a schedule that specifies the timing,size,and sequence of production for aggregated product families.

The process of varying pricing at the right time for different customer segments to maximize revenue generated from existing supply capacity is called:

A(n)________ strategy involves hiring and laying off employees to match the demand forecast over the planning horizon.

A company is attempting to cope with seasonal demand patterns by managing its demand.Which one of the following will NOT help achieve this aim?

Some ways to manage demand include building anticipation inventories of goods and hiring or laying off employees.

Scheduling involves generating a work schedule for employees or sequences of jobs or customers at workstations.