Exam 15: Operations Planning and Scheduling

The ________ is the length of time covered by a sales and operations plan.

A manufacturing firm's sales and operations plan generates both production plan and a staffing plan.

Table 15.3 A large distribution center uses some part-time employees in its workforce.Each part-time employee works a maximum of 80 hours per month.The workforce requirements (expressed as the number of part-time employees working the maximum regular time of 80 hours per month)are given in the following table for the next six periods. The relevant costs are: Wages = $350/month/worker Hiring cost = $100/worker Layoff cost = $ 50/worker Overtime cost = 150% of regular-time rate The current workforce level is 60,and overtime cannot exceed 25% of regular-time capacity. Use the spreadsheet approach to answer the following questions. -Use the information in Table 15.3.The total cost of the staffing plan,including the cost of regular wages,hiring,and layoffs,using a chase strategy with hiring and layoffs but no overtime,is:

What is the impact of the sales and operations plan on the human resources and finance functions of a firm?

A level strategy matches demand during the planning horizon by varying either the workforce level or the output rate.

________ is a priority sequencing rule that sequences jobs on the basis of their due dates.

Table 15.4 Gable Express Co.provides delivery service seven days a week.The daily requirements (in workers)are estimated as follows: Each worker is required to work five days per week,and each must have two consecutive days off. -Use the information in Table 15.4.What is the minimum number of workers required if preference is given to the pair S-SU in case of a tie in the selection of off days?

Table 15.9 Auto Data produces custom engineering testing equipment.The following five orders are currently in the design department (all times are shown in weeks): -Use the information in Table 15.9.Which job will be the first one completed if scheduling is done using the first-come,first-served (FCFS)rule?

What is a product family?

The best mix of full- and part-time employees is a sales and operations planning decision.

The ________ takes the master production schedule and derives plans for components,purchased materials and workstations.

The operations planning and scheduling process moves from the short term scheduling level to the aggregate level.

One distinction between manufacturing and services that affects sales and operations plans is that services have difficulty creating inventories in anticipation of uneven demand.

Jobs processed using the first-come-first-served priority rule still permits them to be expedited.

The spreadsheet approach to sales and operations planning for a services provider includes inventory costs as one factor to be considered.

________ is the amount of time by which a job missed its due date.

Table 15.6 Bluebird University provides tutoring services for undergraduate students seven days a week.The daily requirements for tutors are: Each tutor works five days a week and must have two consecutive days off,according to the contract. -Use the information in Table 15.6.What is the minimum number of tutors required if preference is given to the pair S-SU in case of a tie in the selection off days?

A group of customers,services,or products that have similar demand requirements and common process,labor,and materials requirements is called a(n)________.

A hospital must have a skeleton crew on hand during the undesirable work period from midnight to 8 o'clock.One way to make sure that all employees have the opportunity to work this shift is by adopting a(n)________.

How can the workforce be aggregated?