Question 1

Which one of the following approaches for scheduling customer demand would be appropriate for a dentist?

Accepted Answer

A) backlogs 
B) reservations 
C) service on demand 
D) appointments 
A) backlogs 
B) reservations 
C) service on demand 
D) appointments

Question 2

Table 15.1
Bart Incorporated manufactures rotary air fans and uses a production-planning horizon of one-half year.It allows for regular time,part time,overtime,and subcontracting production to meet the demand but no more than 12 units may be made by each of these methods.Both anticipation inventory and backorders are allowed.The beginning (or current)inventory is 20 units.Their first attempt at a sales and operations plan has resulted in the following.
  
-Use the information in Table 15.1.What would be the total plan cost if no more than five units each could be made each month by part-time,overtime,and subcontracted workers?

Accepted Answer

A) $4,920 
B) $4,822 
C) $4,775 
D) $4,550 
A) $4,920 
B) $4,822 
C) $4,775 
D) $4,550

Question 3

The purpose of a rotating schedule is to:

Accepted Answer

A) assign each employee to work the same days and hours each week. 
B) assign senior employees more opportunity to have weekends off. 
C) deal with certain undesirable aspects of several individual workforce schedules. 
D) make sure the legal constraints imposed on workforce schedules are satisfied. 
A) assign each employee to work the same days and hours each week. 
B) assign senior employees more opportunity to have weekends off. 
C) deal with certain undesirable aspects of several individual workforce schedules. 
D) make sure the legal constraints imposed on workforce schedules are satisfied.

Question 4

________ scheduling assigns jobs to machines or workers to jobs.

Accepted Answer

The answer of ________ scheduling assigns jobs to machines or...

Question 5

Use the information in the preceding table and sequence the seven jobs using first come,first served (FCFS)and earliest due date (EDD).Calculate the average flow time and average past due.It is now time 5.

Accepted Answer

The FCFS sequence is:
 @#IMG-DLM& Averag

Question 6

The terms "aggregate plan" and "sales and operations plan" are synonymous.

Accepted Answer

A) True 
 B)False

Question 7

Use the information in the preceding table and sequence the six jobs using FCFS and EDD.The jobs are listed in the order of their arrival.Calculate the average flow time and average past due.It is now time zero.

Accepted Answer

@#IMG-DLM& Average Flow Time = 159 ÷ 6 =

Question 8

Which one of the following statements regarding production and staffing plans is best?

Accepted Answer

A) A producer of greeting cards for all occasions can use a level strategy to good advantage because of the complementary nature of the products and the workforce to produce many varieties of cards. 
B) The production plan outlines time-phased production rates,workforce levels,and inventories without considering capacity limitations. 
C) A decision to vertically integrate is one of the possible demand options a firm may employ when operating under uneven demand conditions. 
D) An advantage of employing demand options is that creative pricing and promotional campaigns increase the contribution margin. 
A) A producer of greeting cards for all occasions can use a level strategy to good advantage because of the complementary nature of the products and the workforce to produce many varieties of cards. 
B) The production plan outlines time-phased production rates,workforce levels,and inventories without considering capacity limitations. 
C) A decision to vertically integrate is one of the possible demand options a firm may employ when operating under uneven demand conditions. 
D) An advantage of employing demand options is that creative pricing and promotional campaigns increase the contribution margin.

Question 9

________ is a priority sequencing rule that specifies that the job that arrived at the workstation first is given the highest priority.

Accepted Answer

First come

Question 10

Which one of the following statements concerning supply options is best?

Accepted Answer

A) Subcontracting can help overcome short-term capacity shortages by offloading work on other producers. 
B) Creating anticipation inventory increases customization and is particularly favored in the service industry. 
C) Adjusting workforce levels is preferred when the workforce is skilled and the labor pool is small. 
D) Using overtime capacity usually improves worker hourly productivity. 
A) Subcontracting can help overcome short-term capacity shortages by offloading work on other producers. 
B) Creating anticipation inventory increases customization and is particularly favored in the service industry. 
C) Adjusting workforce levels is preferred when the workforce is skilled and the labor pool is small. 
D) Using overtime capacity usually improves worker hourly productivity.

Question 11

Earliest due date (EDD)is a priority-sequencing rule that states the job requiring the shortest processing time is the next job to be processed.

Accepted Answer

A) True 
 B)False

Question 12

Flow time is only the time a job spends being processed,and excludes any time waiting to be processed,equipment set up time and time spent moving between operations.

Accepted Answer

A) True 
 B)False

Question 13

Which one of the following statements about sales and operations planning is best?

Accepted Answer

A) A production plan generally focuses on production rates and inventory holdings,whereas a staffing plan focuses on staffing and other labor-related factors. 
B) Supply options are actions that adjust demand patterns. 
C) Operations and marketing are the only two functional areas that supply inputs for developing production and staffing plans. 
D) A level strategy stabilizes inventory levels by adjusting production rates or staff levels to match demand levels over the planning horizon. 
A) A production plan generally focuses on production rates and inventory holdings,whereas a staffing plan focuses on staffing and other labor-related factors. 
B) Supply options are actions that adjust demand patterns. 
C) Operations and marketing are the only two functional areas that supply inputs for developing production and staffing plans. 
D) A level strategy stabilizes inventory levels by adjusting production rates or staff levels to match demand levels over the planning horizon.

Question 14

Use the information in the preceding table and sequence the six jobs using first come,first served (FCFS)and earliest due date (EDD).Calculate the average flow time and average past due.It is now time zero.

Accepted Answer

@#IMG-DLM& Average Flow Time = 166 ÷ 6 =

Question 15

Table 15.1
Bart Incorporated manufactures rotary air fans and uses a production-planning horizon of one-half year.It allows for regular time,part time,overtime,and subcontracting production to meet the demand but no more than 12 units may be made by each of these methods.Both anticipation inventory and backorders are allowed.The beginning (or current)inventory is 20 units.Their first attempt at a sales and operations plan has resulted in the following.
  
-Use the information in Table 15.1.Which of these changes would result in the greatest improvement (in terms of total cost)for the production plan?

Accepted Answer

A) Produce an additional 12 units using overtime in the first month. 
B) Produce an additional 12 units using subcontracting in the second month. 
C) Produce an additional 12 units using overtime in the third month. 
D) Produce an additional 12 units using subcontracting in the fourth month. 
A) Produce an additional 12 units using overtime in the first month. 
B) Produce an additional 12 units using subcontracting in the second month. 
C) Produce an additional 12 units using overtime in the third month. 
D) Produce an additional 12 units using subcontracting in the fourth month.

Question 16

A(n)________ graphically displays the current status of each job or activity relative to its scheduled completion date.

Accepted Answer

Gantt prog

Question 17

A service firm uses a level utilization production-planning horizon of six months.They have developed a forecast for the coming three quarters that appears in the table.They can add no more than 15% of their production capacity as overtime.What is the minimum cost sales and operations plan? Can they deliver on their forecast?

Accepted Answer

Quantities appear in the upper

Question 18

The workforce schedule:

Accepted Answer

A) determines when employees work. 
B) determines how many workers are needed over an extended horizon. 
C) determines the daily worker requirements. 
D) specifies the specific task each worker is to do and when. 
A) determines when employees work. 
B) determines how many workers are needed over an extended horizon. 
C) determines the daily worker requirements. 
D) specifies the specific task each worker is to do and when.

Question 19

A(n)________ is a strategy that considers and implements a fuller range of supply options than a pure chase or level strategy.

Accepted Answer

The answer of A(n)________ is a strategy that considers and...

Question 20

Gantt charts can be used to:

Accepted Answer

A) monitor the progress of jobs but cannot be used to sequence work on each machine. 
B) sequence work on each machine but cannot be used to monitor the progress of each job. 
C) monitor the progress of jobs and sequence work on each machine. 
D) monitor the average number of defective parts generated by a machine on each job. 
A) monitor the progress of jobs but cannot be used to sequence work on each machine. 
B) sequence work on each machine but cannot be used to monitor the progress of each job. 
C) monitor the progress of jobs and sequence work on each machine. 
D) monitor the average number of defective parts generated by a machine on each job.

Exam 15: Operations Planning and Scheduling

Which one of the following approaches for scheduling customer demand would be appropriate for a dentist?

The purpose of a rotating schedule is to:

________ scheduling assigns jobs to machines or workers to jobs.

Use the information in the preceding table and sequence the seven jobs using first come,first served (FCFS)and earliest due date (EDD).Calculate the average flow time and average past due.It is now time 5.

The terms "aggregate plan" and "sales and operations plan" are synonymous.

Use the information in the preceding table and sequence the six jobs using FCFS and EDD.The jobs are listed in the order of their arrival.Calculate the average flow time and average past due.It is now time zero.

Which one of the following statements regarding production and staffing plans is best?

________ is a priority sequencing rule that specifies that the job that arrived at the workstation first is given the highest priority.

Which one of the following statements concerning supply options is best?

Earliest due date (EDD)is a priority-sequencing rule that states the job requiring the shortest processing time is the next job to be processed.

Flow time is only the time a job spends being processed,and excludes any time waiting to be processed,equipment set up time and time spent moving between operations.

Which one of the following statements about sales and operations planning is best?

Use the information in the preceding table and sequence the six jobs using first come,first served (FCFS)and earliest due date (EDD).Calculate the average flow time and average past due.It is now time zero.

A(n)________ graphically displays the current status of each job or activity relative to its scheduled completion date.

The workforce schedule:

A(n)________ is a strategy that considers and implements a fuller range of supply options than a pure chase or level strategy.

Gantt charts can be used to:

Using Operations to Compete

Project Management

Process Strategy

Process Analysis

Quality and Performance

Capacity Planning

Constraint Management

Lean Systems

Supply Chain Inventory Management

Supply Chain Design

Supply Chain Location Decisions

Supply Chain Integration

Supply Chain Sustainability and Humanitarian Logistics

Forecasting

Resource Planning

Decision Making

Waiting Line

Special Inventory Models

Linear Programming

Simulation

Financial Analysis

Acceptance Sampling Plans

Measuring Output Rates

Learning Curve Analysis

Operations Scheduling

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