Question 1

A(n)________ graphically displays the load on a productive resource of interest,i.e. ,when it is busy and when it is idle.

Accepted Answer

Gantt work

Question 2

How can a service provider schedule operations for the benefit of their customers and their own utilization? What types of service processes (or customers)are well suited for each of the common methods for scheduling service operations? What types are poorly suited for each of the common methods for scheduling service operations?

Accepted Answer

Capacity,which can be in the form of emp

Question 3

Which one of the following statements about sales and operations planning is best?

Accepted Answer

A) Supply options are actions that adjust demand patterns. 
B) All functional areas should supply inputs for developing production and staffing plans. 
C) The production plan specifies the timing and size of production quantities for each product in the product families. 
D) The staffing plan is to service organizations what competitive priorities are to manufacturing organizations. 
A) Supply options are actions that adjust demand patterns. 
B) All functional areas should supply inputs for developing production and staffing plans. 
C) The production plan specifies the timing and size of production quantities for each product in the product families. 
D) The staffing plan is to service organizations what competitive priorities are to manufacturing organizations.

Question 4

________ specify the job processing sequence when several jobs are waiting in line at a workstation.

Accepted Answer

Priority s

Question 5

A sales and operations plan is sometimes called a(n)________.

Accepted Answer

The answer of A sales and operations plan is sometimes...

Question 6

Scheduling is the day-to-day allocation of resources to accomplish specific tasks.

Accepted Answer

A) True 
 B)False

Question 7

Which of these is an example of complementary products?

Accepted Answer

A) A company that makes watches also makes watch bands. 
B) A company that produces sweaters also produces swimsuits. 
C) A firm that produces left shoes produces right shoes as well. 
D) A firm that makes peanut butter also makes jelly. 
A) A company that makes watches also makes watch bands. 
B) A company that produces sweaters also produces swimsuits. 
C) A firm that produces left shoes produces right shoes as well. 
D) A firm that makes peanut butter also makes jelly.

Question 8

Table 15.10
A work center has the following six jobs waiting to be processed (all times are shown in days):
  
-Use the information in Table 15.10.What is the average past due (in days)using the FCFS rule?

Accepted Answer

A) fewer than or equal to 2 days 
B) greater than 2 days but fewer than or equal to 3 days 
C) greater than 3 days but fewer than or equal to 4 days 
D) greater than 4 days 
A) fewer than or equal to 2 days 
B) greater than 2 days but fewer than or equal to 3 days 
C) greater than 3 days but fewer than or equal to 4 days 
D) greater than 4 days

Question 9

The plans for the components,purchased materials,and workstations are developed in the:

Accepted Answer

A) master production scheduling process. 
B) material requirements planning process. 
C) scheduling process. 
D) constraint management process. 
A) master production scheduling process. 
B) material requirements planning process. 
C) scheduling process. 
D) constraint management process.

Question 10

A(n)________ is an order that cannot be satisfied when demanded and causes the customer to go elsewhere.

Accepted Answer

The answer of A(n)________ is an order that cannot be...

Question 11

Table 15.8
Suppose that the following five jobs must be scheduled through a car repair facility (all times are shown in days):
  
-Use the information in Table 15.8.Which job will be the first one completed if scheduling is done using the earliest due date (EDD)rule?

Accepted Answer

A) A 
B) B 
C) C 
D) D 
A) A 
B) B 
C) C 
D) D

Question 12

Table 15.8
Suppose that the following five jobs must be scheduled through a car repair facility (all times are shown in days):
  
-Use the information in Table 15.8.What is the average past due (in days)using the EDD rule?

Accepted Answer

A) fewer than or equal to 2 days 
B) greater than 2 days but fewer than or equal to 3 days 
C) greater than 4 days but fewer than or equal to 4 days 
D) greater than 4 days 
A) fewer than or equal to 2 days 
B) greater than 2 days but fewer than or equal to 3 days 
C) greater than 4 days but fewer than or equal to 4 days 
D) greater than 4 days

Question 13

A(n)________ is a projected statement of income,costs,and profits.

Accepted Answer

The answer of A(n)________ is a projected statement of income,costs,and...

Question 14

Table 15.9
Auto Data produces custom engineering testing equipment.The following five orders are currently in the design department
(all times are shown in weeks):
  
-Use the information in Table 15.9.What is the average flow time (in weeks)using the FCFS rule?

Accepted Answer

A) fewer than or equal to 8 weeks 
B) greater than 8 weeks but fewer than or equal to 16 weeks 
C) greater than 16 weeks but fewer than or equal to 24 weeks 
D) greater than 24 weeks 
A) fewer than or equal to 8 weeks 
B) greater than 8 weeks but fewer than or equal to 16 weeks 
C) greater than 16 weeks but fewer than or equal to 24 weeks 
D) greater than 24 weeks

Question 15

For the student advisement service at a university,business majors and education majors would constitute two different product families.

Accepted Answer

A) True 
 B)False

Question 16

________ is the amount of time a job spends in the service or manufacturing system.

Accepted Answer

The answer of ________ is the amount of time a...

Question 17

Briefly describe the similarities and differences between appointments and reservations.

Accepted Answer

Appointments are used by service provide

Question 18

________ is the situation that occurs when employees do not have enough work for the regular workday or workweek.

Accepted Answer

The answer of ________ is the situation that occurs when...

Question 19

Briefly describe the difference between supply options and demand options.

Accepted Answer

Supply options are actions tha

Question 20

What is anticipation inventory and what are the benefits and drawbacks of having it?

Accepted Answer

Anticipation inventory is inventory used

Exam 15: Operations Planning and Scheduling

A(n)________ graphically displays the load on a productive resource of interest,i.e. ,when it is busy and when it is idle.

Which one of the following statements about sales and operations planning is best?

________ specify the job processing sequence when several jobs are waiting in line at a workstation.

A sales and operations plan is sometimes called a(n)________.

Scheduling is the day-to-day allocation of resources to accomplish specific tasks.

Which of these is an example of complementary products?

Table 15.10 A work center has the following six jobs waiting to be processed (all times are shown in days): -Use the information in Table 15.10.What is the average past due (in days)using the FCFS rule?

The plans for the components,purchased materials,and workstations are developed in the:

A(n)________ is an order that cannot be satisfied when demanded and causes the customer to go elsewhere.

Table 15.8 Suppose that the following five jobs must be scheduled through a car repair facility (all times are shown in days): -Use the information in Table 15.8.Which job will be the first one completed if scheduling is done using the earliest due date (EDD)rule?

Table 15.8 Suppose that the following five jobs must be scheduled through a car repair facility (all times are shown in days): -Use the information in Table 15.8.What is the average past due (in days)using the EDD rule?

A(n)________ is a projected statement of income,costs,and profits.

Table 15.9 Auto Data produces custom engineering testing equipment.The following five orders are currently in the design department (all times are shown in weeks): -Use the information in Table 15.9.What is the average flow time (in weeks)using the FCFS rule?

For the student advisement service at a university,business majors and education majors would constitute two different product families.

________ is the amount of time a job spends in the service or manufacturing system.

Briefly describe the similarities and differences between appointments and reservations.

________ is the situation that occurs when employees do not have enough work for the regular workday or workweek.

Briefly describe the difference between supply options and demand options.

What is anticipation inventory and what are the benefits and drawbacks of having it?

Using Operations to Compete

Project Management

Process Strategy

Process Analysis

Quality and Performance

Capacity Planning

Constraint Management

Lean Systems

Supply Chain Inventory Management

Supply Chain Design

Supply Chain Location Decisions

Supply Chain Integration

Supply Chain Sustainability and Humanitarian Logistics

Forecasting

Resource Planning

Decision Making

Waiting Line

Special Inventory Models

Linear Programming

Simulation

Financial Analysis

Acceptance Sampling Plans

Measuring Output Rates

Learning Curve Analysis

Operations Scheduling

Filters