Question 1

What is the purpose of a performance appraisal?

Accepted Answer

The purpose of a performance a

Question 2

Compensation includes not only wages or salaries but incentives and benefits programs as well.

Accepted Answer

A) True 
 B)False

Question 3

In an effort to reduce costs,many companies are hiring contingent workers.But these companies may not actually achieve lower costs.Explain why that might occur.

Accepted Answer

Employers must be able to document their

Question 4

Quid pro quo harassments is the most blatant form of sexual harassment.

Accepted Answer

A) True 
 B)False

Question 5

A(n)________ helps the two sides in a labour dispute clarify the issues that are separating them,while a ________ advises the disputing parties about specific steps they might take to reach a(n)settlement.

Accepted Answer

A) arbitrator;mediator 
B) mediator;arbitrator 
C) conciliator;mediator 
D) mediator;conciliator 
E) counselor;arbitrator 
A) arbitrator;mediator 
B) mediator;arbitrator 
C) conciliator;mediator 
D) mediator;conciliator 
E) counselor;arbitrator

Question 6

Computers B Us is thinking about evaluating the performance of its software programmers based on the number of lines of code they produce.If the following facts were known,which one would suggest that this idea is unwise?

Accepted Answer

A) Software programmers typically don't have direct contact with customers,nor do they decide on product specifications. 
B) The company has found a way to use fewer lines of code to perform a given function than its competitors. 
C) Software programmers can decide to program in such a way that the number of lines required to perform a function increases. 
D) The financial success of the company is dependent on having an effective software programming team. 
E) Most of the current programmers would receive poor evaluations if they are evaluated based on the number of lines of code. 
A) Software programmers typically don't have direct contact with customers,nor do they decide on product specifications. 
B) The company has found a way to use fewer lines of code to perform a given function than its competitors. 
C) Software programmers can decide to program in such a way that the number of lines required to perform a function increases. 
D) The financial success of the company is dependent on having an effective software programming team. 
E) Most of the current programmers would receive poor evaluations if they are evaluated based on the number of lines of code.

Question 7

List the options that are available to management if contract negotiations break down.

Accepted Answer

Lockouts,the use of strikebrea

Question 8

What are the typical stages of selecting from external candidates?

Accepted Answer

The typical stages are (1)looking at app

Question 9

What are the two types of sexual harassment?

Accepted Answer

Quid pro quo harassm

Question 10

Joan is finding that her current benefit package does not meet her needs as it appears to be a "one size fits all" approach.What would Joan likely recommend to her employer to improve her satisfaction with the benefit package?

Accepted Answer

A) Impose a wage and salary freeze in order to expand the benefits offered 
B) Use a cafeteria benefit plan and let the employee select the benefits within a set monetary limit 
C) Lower commission rates for sales people in order to expand the benefits offered 
D) Pay employees an additional amount in order to purchase their own external benefits plan 
E) Offer only the benefits that are required by law 
A) Impose a wage and salary freeze in order to expand the benefits offered 
B) Use a cafeteria benefit plan and let the employee select the benefits within a set monetary limit 
C) Lower commission rates for sales people in order to expand the benefits offered 
D) Pay employees an additional amount in order to purchase their own external benefits plan 
E) Offer only the benefits that are required by law

Question 11

Cindy Stevens has developed a document that identifies the duties and responsibilities of a database administrator.This document is referred to as a

Accepted Answer

A) recruitment effort. 
B) job quantification. 
C) job description. 
D) job advertisement. 
E) job specification. 
A) recruitment effort. 
B) job quantification. 
C) job description. 
D) job advertisement. 
E) job specification.

Question 12

Mandatory retirement has been abolished at federally regulated companies like Air Canada.

Accepted Answer

A) True 
 B)False

Question 13

Once the recruiting process has attracted a pool of applicants,the next step is to select someone to hire.The intent of the selection process is to gather information from applicants that will predict their job success.The organization can only gather information about factors that are predictive of future performance.This process is called

Accepted Answer

A) psychological profiling. 
B) screening. 
C) job specification. 
D) validation. 
E) none of these. 
A) psychological profiling. 
B) screening. 
C) job specification. 
D) validation. 
E) none of these.

Question 14

Mimi,a senior secretary,has a value to the company that is about the same as Tom,who is a mechanic.She has found out that Tom is paid about the same as she is.The firm's successful program is

Accepted Answer

A) equal pay. 
B) male subjugation. 
C) comparable worth. 
D) affirmative action. 
E) reverse discrimination. 
A) equal pay. 
B) male subjugation. 
C) comparable worth. 
D) affirmative action. 
E) reverse discrimination.

Question 15

An insurance company is negotiating with its labour union on varying aspects of the compensation package including remuneration and benefits.Which strategy would be most appropriate for the CEO to use in reaching agreement on the contract terms for staff vacation?

Accepted Answer

A) Bargaining with union representatives for nonfinancial benefits 
B) Expanding the use of tough bargaining tactics 
C) Gathering information about staff expectations 
D) Brokering the prospect of arbitration 
E) Setting up mediation processes 
A) Bargaining with union representatives for nonfinancial benefits 
B) Expanding the use of tough bargaining tactics 
C) Gathering information about staff expectations 
D) Brokering the prospect of arbitration 
E) Setting up mediation processes

Question 16

One of the challenges facing unions is employment growth in service industries,where union power has traditionally not been strong.

Accepted Answer

A) True 
 B)False

Question 17

In spite of the abolishment of a mandatory age for retirement in most provinces,workers in Canada are retiring earlier than they used to.

Accepted Answer

A) True 
 B)False

Question 18

________ is the set of organizational activities directed at attracting,developing,and maintaining an effective workforce.

Accepted Answer

A) Production management 
B) Operations management 
C) Developing a mission statement 
D) Human resource management 
A) Production management 
B) Operations management 
C) Developing a mission statement 
D) Human resource management

Question 19

Suppose that in labour negotiations with management,the Amalgamated Ditch Diggers proposed wage increases be tied to the consumer price index.This is called a(n)________ clause.

Accepted Answer

A) adjustable wage index 
B) cost-of-living adjustment 
C) variable wage 
D) recognition item 
E) CPI-wage adjustment 
A) adjustable wage index 
B) cost-of-living adjustment 
C) variable wage 
D) recognition item 
E) CPI-wage adjustment

Question 20

Labour unions developed in response to management's unfair and uncaring treatment of employees.

Accepted Answer

A) True 
 B)False

What is the purpose of a performance appraisal?

Compensation includes not only wages or salaries but incentives and benefits programs as well.

In an effort to reduce costs,many companies are hiring contingent workers.But these companies may not actually achieve lower costs.Explain why that might occur.

Quid pro quo harassments is the most blatant form of sexual harassment.

A(n) helps the two sides in a labour dispute clarify the issues that are separating them,while a advises the disputing parties about specific steps they might take to reach a(n)settlement.

Computers B Us is thinking about evaluating the performance of its software programmers based on the number of lines of code they produce.If the following facts were known,which one would suggest that this idea is unwise?

List the options that are available to management if contract negotiations break down.

What are the typical stages of selecting from external candidates?

What are the two types of sexual harassment?

Joan is finding that her current benefit package does not meet her needs as it appears to be a "one size fits all" approach.What would Joan likely recommend to her employer to improve her satisfaction with the benefit package?

Cindy Stevens has developed a document that identifies the duties and responsibilities of a database administrator.This document is referred to as a

Mandatory retirement has been abolished at federally regulated companies like Air Canada.

Mimi,a senior secretary,has a value to the company that is about the same as Tom,who is a mechanic.She has found out that Tom is paid about the same as she is.The firm's successful program is

An insurance company is negotiating with its labour union on varying aspects of the compensation package including remuneration and benefits.Which strategy would be most appropriate for the CEO to use in reaching agreement on the contract terms for staff vacation?

One of the challenges facing unions is employment growth in service industries,where union power has traditionally not been strong.

In spite of the abolishment of a mandatory age for retirement in most provinces,workers in Canada are retiring earlier than they used to.

________ is the set of organizational activities directed at attracting,developing,and maintaining an effective workforce.

Suppose that in labour negotiations with management,the Amalgamated Ditch Diggers proposed wage increases be tied to the consumer price index.This is called a(n)________ clause.

Labour unions developed in response to management's unfair and uncaring treatment of employees.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship,small Business,and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating,satisfying,and Leading Employees

Operations Management,productivity,and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing,promoting,and Distributing Products

Money and Banking

Financial Decisions and Risk Management

Filters

Exam 8: Managing Human Resources and Labour Relations

What is the purpose of a performance appraisal?

Compensation includes not only wages or salaries but incentives and benefits programs as well.

In an effort to reduce costs,many companies are hiring contingent workers.But these companies may not actually achieve lower costs.Explain why that might occur.

Quid pro quo harassments is the most blatant form of sexual harassment.

A(n)________ helps the two sides in a labour dispute clarify the issues that are separating them,while a ________ advises the disputing parties about specific steps they might take to reach a(n)settlement.

Computers B Us is thinking about evaluating the performance of its software programmers based on the number of lines of code they produce.If the following facts were known,which one would suggest that this idea is unwise?

List the options that are available to management if contract negotiations break down.

What are the typical stages of selecting from external candidates?

What are the two types of sexual harassment?

Joan is finding that her current benefit package does not meet her needs as it appears to be a "one size fits all" approach.What would Joan likely recommend to her employer to improve her satisfaction with the benefit package?

Cindy Stevens has developed a document that identifies the duties and responsibilities of a database administrator.This document is referred to as a

Mandatory retirement has been abolished at federally regulated companies like Air Canada.

Mimi,a senior secretary,has a value to the company that is about the same as Tom,who is a mechanic.She has found out that Tom is paid about the same as she is.The firm's successful program is

An insurance company is negotiating with its labour union on varying aspects of the compensation package including remuneration and benefits.Which strategy would be most appropriate for the CEO to use in reaching agreement on the contract terms for staff vacation?

One of the challenges facing unions is employment growth in service industries,where union power has traditionally not been strong.

In spite of the abolishment of a mandatory age for retirement in most provinces,workers in Canada are retiring earlier than they used to.

________ is the set of organizational activities directed at attracting,developing,and maintaining an effective workforce.

Suppose that in labour negotiations with management,the Amalgamated Ditch Diggers proposed wage increases be tied to the consumer price index.This is called a(n)________ clause.

Labour unions developed in response to management's unfair and uncaring treatment of employees.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship,small Business,and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating,satisfying,and Leading Employees

Operations Management,productivity,and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing,promoting,and Distributing Products

Money and Banking

Financial Decisions and Risk Management

Filters

A(n) helps the two sides in a labour dispute clarify the issues that are separating them,while a advises the disputing parties about specific steps they might take to reach a(n)settlement.