Question 1

What is the fundamental difference between profit-sharing and gainsharing?

Accepted Answer

A) Profit-sharing rewards employees based on the profit the company earns,while gainsharing rewards employees based on productivity improvements. 
B) Profit-sharing has been shown to be more motivating for employees than gainsharing. 
C) Profit-sharing allows more specific measurement of improvements than gainsharing. 
D) Profit-sharing focuses on group rewards,while gainsharing focuses on individual rewards. 
E) Profit-sharing is used mostly by large companies,while gainsharing is used mostly by small companies. 
A) Profit-sharing rewards employees based on the profit the company earns,while gainsharing rewards employees based on productivity improvements. 
B) Profit-sharing has been shown to be more motivating for employees than gainsharing. 
C) Profit-sharing allows more specific measurement of improvements than gainsharing. 
D) Profit-sharing focuses on group rewards,while gainsharing focuses on individual rewards. 
E) Profit-sharing is used mostly by large companies,while gainsharing is used mostly by small companies.

Question 2

Asking a prospective employee,a question like "Tell me about a situation where you took the initiative" would happen when the ________ approach is being used.

Accepted Answer

A) aptitude testing 
B) behaviour-based interviewing 
C) curveball 
D) testing 
E) assessment centre 
A) aptitude testing 
B) behaviour-based interviewing 
C) curveball 
D) testing 
E) assessment centre

Question 3

Collective bargaining is the process through which ________ and ________ negotiate an agreement concerning working conditions.

Accepted Answer

A) an employee;an employer 
B) union leaders;the company's employees 
C) managers;their subordinates 
D) union leaders;management 
E) an employee;management 
A) an employee;an employer 
B) union leaders;the company's employees 
C) managers;their subordinates 
D) union leaders;management 
E) an employee;management

Question 4

The term "bona fide occupational requirement" means that an employer can choose one worker over another based on overriding characteristics of the job.

Accepted Answer

A) True 
 B)False

Question 5

A job description describes the skills,education,and experience required by a job.

Accepted Answer

A) True 
 B)False

Question 6

Describe three factors which help to explain the stagnation in union membership.

Accepted Answer

The first factor is the composition of t

Question 7

Explain the similarities and the differences among mediation,voluntary arbitration,and compulsory arbitration.

Accepted Answer

Mediation is a method of settling a cont

Question 8

Which of the following is correct with respect to behaviour-based interviewing?

Accepted Answer

A) It assesses how well an applicant is likely to get along with other workers if the applicant is hired. 
B) A question like "Do you often take the initiative?" is a good example of the kind of question that would be asked in a behaviour-based interview. 
C) It focuses on finding out how an applicant has reacted to important or difficult job situations in the past and assumes that these are a good indicator of how the person will react in the future. 
D) The interviewer asks the applicant a highly structured series of questions. 
E) All of these are correct. 
A) It assesses how well an applicant is likely to get along with other workers if the applicant is hired. 
B) A question like "Do you often take the initiative?" is a good example of the kind of question that would be asked in a behaviour-based interview. 
C) It focuses on finding out how an applicant has reacted to important or difficult job situations in the past and assumes that these are a good indicator of how the person will react in the future. 
D) The interviewer asks the applicant a highly structured series of questions. 
E) All of these are correct.

Question 9

You are responsible for training in your company and have created a management training program to take place at a local conference centre.This is an example of

Accepted Answer

A) vestibule training. 
B) off-the-job training. 
C) a lecture program. 
D) video conferencing. 
E) mentoring. 
A) vestibule training. 
B) off-the-job training. 
C) a lecture program. 
D) video conferencing. 
E) mentoring.

Question 10

A group of individuals who work together to achieve shared job-related goals is a(n)

Accepted Answer

A) trade group. 
B) joint worker team. 
C) task force. 
D) labour union. 
E) employee faction. 
A) trade group. 
B) joint worker team. 
C) task force. 
D) labour union. 
E) employee faction.

Question 11

The process of considering present employees as candidates for openings within the organization is referred to as

Accepted Answer

A) profit sharing. 
B) job analysis. 
C) internal recruitment. 
D) external recruitment. 
E) vestibule training. 
A) profit sharing. 
B) job analysis. 
C) internal recruitment. 
D) external recruitment. 
E) vestibule training.

Question 12

An incentive program in which employees receive a bonus depending on the firm's profits is which kind of plan?

Accepted Answer

A) Profit-sharing 
B) Gainsharing 
C) Income-sharing 
D) Earnings-sharing 
E) Dividend-sharing 
A) Profit-sharing 
B) Gainsharing 
C) Income-sharing 
D) Earnings-sharing 
E) Dividend-sharing

Question 13

Cindy Stevens is observing and interviewing several database administrators to determine the duties and responsibilities associated with their job,as well as the knowledge,skills,and abilities that someone must have to perform the job.Cindy is performing the HR function of

Accepted Answer

A) job analysis. 
B) advertising. 
C) promotion. 
D) training. 
E) staffing. 
A) job analysis. 
B) advertising. 
C) promotion. 
D) training. 
E) staffing.

Question 14

June has been given the responsibility of doing a job analysis,but she isn't sure what it means,so she asks you.You say that it is

Accepted Answer

A) a written statement which outlines the duties,tasks,and relationship with other positions in the organization. 
B) an attempt to generate large numbers of qualified applicants. 
C) the specific method by which the firm will attempt to reach its objectives. 
D) the detailed study of the specific duties required for a particular job and human qualities required to perform that job. 
E) an analysis of the characteristics of individuals who currently hold jobs with the firm. 
A) a written statement which outlines the duties,tasks,and relationship with other positions in the organization. 
B) an attempt to generate large numbers of qualified applicants. 
C) the specific method by which the firm will attempt to reach its objectives. 
D) the detailed study of the specific duties required for a particular job and human qualities required to perform that job. 
E) an analysis of the characteristics of individuals who currently hold jobs with the firm.

Question 15

Martin Appliances introduced a plan to reward employees for increasing their efficiency.This was an example of a gainsharing plan.

Accepted Answer

A) True 
 B)False

Question 16

An approach to improving interview validity by asking questions that focuses the interview much more on behaviour than on what a person says is which kind of interviewing?

Accepted Answer

A) Behaviour-based 
B) Situational-based 
C) Reality-based 
D) Scenario-based 
E) Observational-based 
A) Behaviour-based 
B) Situational-based 
C) Reality-based 
D) Scenario-based 
E) Observational-based

Question 17

The process by which union leaders and management personnel negotiate common terms and conditions of employment is known as

Accepted Answer

A) mediation. 
B) collective bargaining. 
C) labour unions. 
D) arbitration. 
E) certification. 
A) mediation. 
B) collective bargaining. 
C) labour unions. 
D) arbitration. 
E) certification.

Question 18

When migrant workers in Manitoba voted to no longer be represented by their union,this was an example of

Accepted Answer

A) decertification. 
B) emancipation. 
C) arbitration. 
D) mediation. 
E) a referendum. 
A) decertification. 
B) emancipation. 
C) arbitration. 
D) mediation. 
E) a referendum.

Question 19

Regulations to protect people from unfair or inappropriate discrimination in the workplace are referred to as which of the following?

Accepted Answer

A) Affirmative action 
B) Anti-discrimination 
C) Equal employment opportunity 
D) Fair workplace 
E) Safe workspace 
A) Affirmative action 
B) Anti-discrimination 
C) Equal employment opportunity 
D) Fair workplace 
E) Safe workspace

Question 20

Why are unions more reluctant to strike than formerly?

Accepted Answer

Unions are more reluctant to use the str

What is the fundamental difference between profit-sharing and gainsharing?

Asking a prospective employee,a question like "Tell me about a situation where you took the initiative" would happen when the ________ approach is being used.

Collective bargaining is the process through which and negotiate an agreement concerning working conditions.

The term "bona fide occupational requirement" means that an employer can choose one worker over another based on overriding characteristics of the job.

A job description describes the skills,education,and experience required by a job.

Describe three factors which help to explain the stagnation in union membership.

Explain the similarities and the differences among mediation,voluntary arbitration,and compulsory arbitration.

Which of the following is correct with respect to behaviour-based interviewing?

You are responsible for training in your company and have created a management training program to take place at a local conference centre.This is an example of

A group of individuals who work together to achieve shared job-related goals is a(n)

The process of considering present employees as candidates for openings within the organization is referred to as

An incentive program in which employees receive a bonus depending on the firm's profits is which kind of plan?

Cindy Stevens is observing and interviewing several database administrators to determine the duties and responsibilities associated with their job,as well as the knowledge,skills,and abilities that someone must have to perform the job.Cindy is performing the HR function of

June has been given the responsibility of doing a job analysis,but she isn't sure what it means,so she asks you.You say that it is

Martin Appliances introduced a plan to reward employees for increasing their efficiency.This was an example of a gainsharing plan.

An approach to improving interview validity by asking questions that focuses the interview much more on behaviour than on what a person says is which kind of interviewing?

The process by which union leaders and management personnel negotiate common terms and conditions of employment is known as

When migrant workers in Manitoba voted to no longer be represented by their union,this was an example of

Regulations to protect people from unfair or inappropriate discrimination in the workplace are referred to as which of the following?

Why are unions more reluctant to strike than formerly?

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship,small Business,and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating,satisfying,and Leading Employees

Operations Management,productivity,and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing,promoting,and Distributing Products

Money and Banking

Financial Decisions and Risk Management

Filters

Exam 8: Managing Human Resources and Labour Relations

What is the fundamental difference between profit-sharing and gainsharing?

Asking a prospective employee,a question like "Tell me about a situation where you took the initiative" would happen when the ________ approach is being used.

Collective bargaining is the process through which ________ and ________ negotiate an agreement concerning working conditions.

The term "bona fide occupational requirement" means that an employer can choose one worker over another based on overriding characteristics of the job.

A job description describes the skills,education,and experience required by a job.

Describe three factors which help to explain the stagnation in union membership.

Explain the similarities and the differences among mediation,voluntary arbitration,and compulsory arbitration.

Which of the following is correct with respect to behaviour-based interviewing?

You are responsible for training in your company and have created a management training program to take place at a local conference centre.This is an example of

A group of individuals who work together to achieve shared job-related goals is a(n)

The process of considering present employees as candidates for openings within the organization is referred to as

An incentive program in which employees receive a bonus depending on the firm's profits is which kind of plan?

Cindy Stevens is observing and interviewing several database administrators to determine the duties and responsibilities associated with their job,as well as the knowledge,skills,and abilities that someone must have to perform the job.Cindy is performing the HR function of

June has been given the responsibility of doing a job analysis,but she isn't sure what it means,so she asks you.You say that it is

Martin Appliances introduced a plan to reward employees for increasing their efficiency.This was an example of a gainsharing plan.

An approach to improving interview validity by asking questions that focuses the interview much more on behaviour than on what a person says is which kind of interviewing?

The process by which union leaders and management personnel negotiate common terms and conditions of employment is known as

When migrant workers in Manitoba voted to no longer be represented by their union,this was an example of

Regulations to protect people from unfair or inappropriate discrimination in the workplace are referred to as which of the following?

Why are unions more reluctant to strike than formerly?

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship,small Business,and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating,satisfying,and Leading Employees

Operations Management,productivity,and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing,promoting,and Distributing Products

Money and Banking

Financial Decisions and Risk Management

Filters

Collective bargaining is the process through which and negotiate an agreement concerning working conditions.