Exam 8: Managing Human Resources and Labour Relations

Domino Grace is a financial services firm.Currently,it offers competitive salaries and very generous benefit packages.The cost of those packages is very high,but the company believes that these benefits have helped it attract and keep top talent.Domino Grace is completing a merger with Kryptos,Inc.Salaries at Kryptos are slightly below industry averages,and the benefit packages it offers are considerably worse than those offered by Domino Grace.Domino Grace believes that the merger would be in the best interest of the company,but employees at Domino Grace are resisting this change in part because they are worried that they will lose their outstanding benefits after a merger is complete.The CEO of Domino Grace believes that the best way to overcome the employees' resistance to change is through education and communication.The Kryptos CEO believes that it will be necessary to force the employees to accept the changes. Which of the following,if true,would strengthen the Kryptos CEO's argument?

John has been gathering information from a variety of sources,including a manager's subordinates,in order to assess their performance.He is conducting

Comparable worth requires that employers use the same pay scale for employees regardless of their race,colour,religion,national origin,or sex.

The issues that are typically most important to union negotiators include

What is a labour union? Why is it formed and what purpose does it serve?

Which selection technique is most likely to introduce bias?

The purpose of recruitment is to select the very best applicant available for the position.

John Roarke,a manager,makes the following statement: "To measure the effects of our educational programs designed to stop sexual harassment at our workplace,we recently conducted a survey asking employees about their attitudes and the behaviour of the people around them.The survey,conducted after the programs,showed no improvement in either attitudes or behaviour.Obviously,then,the survey was conducted improperly." Which of the following is assumed by Roarke's argument?

How are mentoring and networking different? How are they similar?

When a union that is striking asks the employer's customers to stop buying the employer's products,the union is requesting a(n)

The process of introducing new employees to the organization so that they can more quickly become effective contributors is known as

Approximately what proportion of the non-farm workforce in Canada is unionized?

All of the following are weapons that labour can use to pressure management throughout contract negotiations except a

Joe manages 15 workers on a production line.He has asked each of them to create a checklist of all the duties they perform.Joe is working on

Gretta is observing and interviewing several database administrators to determine the duties and responsibilities associated with their job as well as the knowledge,skills,and abilities that someone must have to perform the job.Which HR function is Gretta performing?

Management development programs focus on teaching technical skills to aspiring managers.

Vestibule training is an instructional-based program in which a trainer presents material in a descriptive fashion to those attending a trainee program.

Requests for sexual favours,unwelcome sexual advances,or verbal or physical conduct of a sexual nature that creates an intimidating or hostile environment for an employee is called

What is vestibule training?

Santora: The steps this organization has taken to remedy years of discriminatory practices are clearly insufficient.Granted,there has been some progress in hiring entry-level personnel.The organization's first minority employees were hired one year ago.Still,there is not one minority anywhere in upper management.This failure clearly demonstrates the organization's lack of commitment to diversity. Which of the following,if true,would weaken Santora's argument?