Question 1

A certification vote is

Accepted Answer

A) the process by which employees continue their union's right to represent them. 
B) a vote to certify those on the union bargaining team. 
C) a process by which union officials take their votes to the labour board to apply for certification. 
D) a vote supervised by a government official to determine if employees wish to terminate their union's rights. 
E) a vote supervised by a government representative to determine whether a union will be certified. 
A) the process by which employees continue their union's right to represent them. 
B) a vote to certify those on the union bargaining team. 
C) a process by which union officials take their votes to the labour board to apply for certification. 
D) a vote supervised by a government official to determine if employees wish to terminate their union's rights. 
E) a vote supervised by a government representative to determine whether a union will be certified.

Question 2

When an employee is paid a certain amount of money for every unit produced,this is a

Accepted Answer

A) salary program. 
B) piece-rate incentive program. 
C) wage program. 
D) pay-for-performance. 
E) job evaluation. 
A) salary program. 
B) piece-rate incentive program. 
C) wage program. 
D) pay-for-performance. 
E) job evaluation.

Question 3

Kim,a public relations manager,has just completed the process of checking the references of several job candidates.What should she do next?

Accepted Answer

A) Conduct screening interviews 
B) Conduct medical and drug tests 
C) Conduct interviews with the candidates 
D) Give ability/aptitude tests 
E) Administer polygraph tests 
A) Conduct screening interviews 
B) Conduct medical and drug tests 
C) Conduct interviews with the candidates 
D) Give ability/aptitude tests 
E) Administer polygraph tests

Question 4

Discuss four methods that are commonly used to appraise employee performance.

Accepted Answer

The simple ranking method requires a man

Question 5

Which of the following is a union-employer relationship in which the employer may hire union or non-union workers?

Accepted Answer

A) Union shop 
B) Open shop 
C) Closed shop 
D) Agency shop 
E) Free shop 
A) Union shop 
B) Open shop 
C) Closed shop 
D) Agency shop 
E) Free shop

Question 6

Dexterity Business School provides short-term training workshops to a variety of corporations,out of a chain of small centres across the country.The instructors leading the workshops are hired on a contingent basis and paid a set lump sum for each program.A supervisor at each location is responsible for recruiting instructors and providing them with Dexterity's prepared teaching materials.At the Canal City location,Andy Ashe has been leading these workshops for several years,and has been asked back several times by local businesses who find his workshops especially popular because of his verbal skills and keen sense of humor.The supervisor,Charlotte Monahan,has found that while her location contracts with several other instructors,businesses often ask for Ashe by name,even agreeing to postpone their contracted sessions until he is available.Dexterity's policies state that all contingent instructors are paid the same rate per workshop.Nevertheless,Ashe is aware of his popularity,and requests that Monahan start giving him a higher rate for his workshops. Which of the following,if true,would most strengthen Ashe's case?

Accepted Answer

A) Ashe has led more different training workshops than any other contingent worker. 
B) Losing Ashe as an employee would mean that companies who prefer his workshops would consider no longer contracting with Dexterity. 
C) Ashe has worked for Dexterity for fifteen years,longer than any other contract employee. 
D) A local teacher in the high school,Ashe has repeatedly received awards for his classroom performance. 
E) The businesses that contract with Dexterity consider the workshops essential to their operation. 
A) Ashe has led more different training workshops than any other contingent worker. 
B) Losing Ashe as an employee would mean that companies who prefer his workshops would consider no longer contracting with Dexterity. 
C) Ashe has worked for Dexterity for fifteen years,longer than any other contract employee. 
D) A local teacher in the high school,Ashe has repeatedly received awards for his classroom performance. 
E) The businesses that contract with Dexterity consider the workshops essential to their operation.

Question 7

Wildcat strikes deprive workers of their status as employees and thus of the protection of labour laws.

Accepted Answer

A) True 
 B)False

Question 8

Mark,a manager in production,needs to determine the supply and demand of employees in order to develop specific strategies.This is known as

Accepted Answer

A) job specification. 
B) job description. 
C) performance appraisal. 
D) job analysis. 
E) forecasting. 
A) job specification. 
B) job description. 
C) performance appraisal. 
D) job analysis. 
E) forecasting.

Question 9

Sally objects in principle to joining a union.Fortunately for her,she works in a(n)________ shop,where she does not have to join the union (but she does have to pay union dues).

Accepted Answer

A) closed 
B) open 
C) union 
D) agency 
E) ironclad 
A) closed 
B) open 
C) union 
D) agency 
E) ironclad

Question 10

With regard to employment insurance premiums,which is correct?

Accepted Answer

A) The employer must pay all the premiums. 
B) The employee must pay all the premiums. 
C) Both the employer and the employee pay premiums. 
D) The employee pays more of the total premium than the employer. 
E) The government pays all the premiums. 
A) The employer must pay all the premiums. 
B) The employee must pay all the premiums. 
C) Both the employer and the employee pay premiums. 
D) The employee pays more of the total premium than the employer. 
E) The government pays all the premiums.

Question 11

Tim is a new employee that has been hired in the last three months.He has gone through a training program and has been guided and advised by a more experienced manager.Now that he is settled,Tim has been asked to provide some training on various media tools to some of the older workers in the company.In phase two,Tim has been asked to participate in a(n)________ program.

Accepted Answer

A) mentoring. 
B) off-the-job training. 
C) on-the-job training. 
D) reverse mentoring 
E) vestibule. 
A) mentoring. 
B) off-the-job training. 
C) on-the-job training. 
D) reverse mentoring 
E) vestibule.

Question 12

Domino Grace is a financial services firm.Currently,it offers competitive salaries and very generous benefit packages.The cost of those packages is very high,but the company believes that these benefits have helped it attract and keep top talent.Domino Grace is completing a merger with Kryptos,Inc.Salaries at Kryptos are slightly below industry averages,and the benefit packages it offers are considerably worse than those offered by Domino Grace.Domino Grace believes that the merger would be in the best interest of the company,but employees at Domino Grace are resisting this change in part because they are worried that they will lose their outstanding benefits after a merger is complete.The CEO of Domino Grace believes that the best way to overcome the employees' resistance to change is through education and communication.The Kryptos CEO believes that it will be necessary to force the employees to accept the changes. Which of the following,if true,would most weaken the Domino Grace CEO's argument?

Accepted Answer

A) Kryptos' stable finances offer outstanding long-term stability. 
B) Both Domino Grace and Kryptos use a variety of tools to communicate their corporate cultures,such as stories,awards,and special employee-only events. 
C) Kryptos' latest offer involves paying a higher price to Domino Grace shareholders if the combined company adopts Kryptos' benefits policy. 
D) Domino Grace divisions are assigned based on the customers they serve,and not functional areas. 
E) Kryptos has announced that it would follow Domino Grace's policies for attracting and retaining talent. 
A) Kryptos' stable finances offer outstanding long-term stability. 
B) Both Domino Grace and Kryptos use a variety of tools to communicate their corporate cultures,such as stories,awards,and special employee-only events. 
C) Kryptos' latest offer involves paying a higher price to Domino Grace shareholders if the combined company adopts Kryptos' benefits policy. 
D) Domino Grace divisions are assigned based on the customers they serve,and not functional areas. 
E) Kryptos has announced that it would follow Domino Grace's policies for attracting and retaining talent.

Question 13

The ________ prohibits a wide variety of practices in recruiting,selecting,promoting,and dismissing personnel.

Accepted Answer

A) Canada Labour Standards Act 
B) National Labour Relations Act 
C) Canadian Human Rights Act 
D) Canadian Labour Relations Act 
E) Canadian Employment Equity Act 
A) Canada Labour Standards Act 
B) National Labour Relations Act 
C) Canadian Human Rights Act 
D) Canadian Labour Relations Act 
E) Canadian Employment Equity Act

Question 14

Which of the following statements about collective bargaining is false?

Accepted Answer

A) A contract is usually arrived at through the process of arbitration. 
B) It begins with the recognition of the union as the exclusive negotiator for its members. 
C) It is the process of negotiating labour agreements. 
D) It involves union representatives and employer representatives. 
E) It involves the ongoing process of administering existing agreements. 
A) A contract is usually arrived at through the process of arbitration. 
B) It begins with the recognition of the union as the exclusive negotiator for its members. 
C) It is the process of negotiating labour agreements. 
D) It involves union representatives and employer representatives. 
E) It involves the ongoing process of administering existing agreements.

Question 15

What is the first step in obtaining applicants who are both interested in and qualified for available jobs?

Accepted Answer

A) Interviews 
B) Selection 
C) Recruiting 
D) Enlistment 
E) Résumé differentiation 
A) Interviews 
B) Selection 
C) Recruiting 
D) Enlistment 
E) Résumé differentiation

Question 16

The federal Pooled Registered Pension Plan Act allows individuals to contribute to a defined contribution pension plan even if their employer does not offer a pension plan.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is a set of organizational activities directed at attracting,developing and maintaining an effective workforce?

Accepted Answer

A) Recruitment and retention management 
B) Training and development management 
C) Employee development management 
D) Apprentice management 
E) Human resource management 
A) Recruitment and retention management 
B) Training and development management 
C) Employee development management 
D) Apprentice management 
E) Human resource management

Question 18

A critical incident is an example of especially good or poor performance on the part of an employee.

Accepted Answer

A) True 
 B)False

Question 19

A web design company,Gen Max,is expanding rapidly and needs to hire middle managers in a climate where being first to market is important.Which incentive plan for these employees would best help the firm achieve its first-to-market goal?

Accepted Answer

A) Pay for performance 
B) Merit raises 
C) Profit-sharing 
D) Gainsharing 
E) Pay-for-knowledge 
A) Pay for performance 
B) Merit raises 
C) Profit-sharing 
D) Gainsharing 
E) Pay-for-knowledge

Question 20

Jane,a supervisor,has offered George,a subordinate,a raise and promotion in exchange for a sexual relationship.This is an example of ________ harassment.

Accepted Answer

A) employment-at-will 
B) quid pro quo 
C) reverse discrimination 
D) affirmative action 
E) hostile work environment 
A) employment-at-will 
B) quid pro quo 
C) reverse discrimination 
D) affirmative action 
E) hostile work environment

A certification vote is

When an employee is paid a certain amount of money for every unit produced,this is a

Kim,a public relations manager,has just completed the process of checking the references of several job candidates.What should she do next?

Discuss four methods that are commonly used to appraise employee performance.

Which of the following is a union-employer relationship in which the employer may hire union or non-union workers?

Wildcat strikes deprive workers of their status as employees and thus of the protection of labour laws.

Mark,a manager in production,needs to determine the supply and demand of employees in order to develop specific strategies.This is known as

Sally objects in principle to joining a union.Fortunately for her,she works in a(n)________ shop,where she does not have to join the union (but she does have to pay union dues).

With regard to employment insurance premiums,which is correct?

The ________ prohibits a wide variety of practices in recruiting,selecting,promoting,and dismissing personnel.

Which of the following statements about collective bargaining is false?

What is the first step in obtaining applicants who are both interested in and qualified for available jobs?

The federal Pooled Registered Pension Plan Act allows individuals to contribute to a defined contribution pension plan even if their employer does not offer a pension plan.

Which of the following is a set of organizational activities directed at attracting,developing and maintaining an effective workforce?

A critical incident is an example of especially good or poor performance on the part of an employee.

A web design company,Gen Max,is expanding rapidly and needs to hire middle managers in a climate where being first to market is important.Which incentive plan for these employees would best help the firm achieve its first-to-market goal?

Jane,a supervisor,has offered George,a subordinate,a raise and promotion in exchange for a sexual relationship.This is an example of ________ harassment.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship,small Business,and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating,satisfying,and Leading Employees

Operations Management,productivity,and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing,promoting,and Distributing Products

Money and Banking

Financial Decisions and Risk Management

Filters

Exam 8: Managing Human Resources and Labour Relations

A certification vote is

When an employee is paid a certain amount of money for every unit produced,this is a

Kim,a public relations manager,has just completed the process of checking the references of several job candidates.What should she do next?

Discuss four methods that are commonly used to appraise employee performance.

Which of the following is a union-employer relationship in which the employer may hire union or non-union workers?

Wildcat strikes deprive workers of their status as employees and thus of the protection of labour laws.

Mark,a manager in production,needs to determine the supply and demand of employees in order to develop specific strategies.This is known as

Sally objects in principle to joining a union.Fortunately for her,she works in a(n)________ shop,where she does not have to join the union (but she does have to pay union dues).

With regard to employment insurance premiums,which is correct?

The ________ prohibits a wide variety of practices in recruiting,selecting,promoting,and dismissing personnel.

Which of the following statements about collective bargaining is false?

What is the first step in obtaining applicants who are both interested in and qualified for available jobs?

The federal Pooled Registered Pension Plan Act allows individuals to contribute to a defined contribution pension plan even if their employer does not offer a pension plan.

Which of the following is a set of organizational activities directed at attracting,developing and maintaining an effective workforce?

A critical incident is an example of especially good or poor performance on the part of an employee.

A web design company,Gen Max,is expanding rapidly and needs to hire middle managers in a climate where being first to market is important.Which incentive plan for these employees would best help the firm achieve its first-to-market goal?

Jane,a supervisor,has offered George,a subordinate,a raise and promotion in exchange for a sexual relationship.This is an example of ________ harassment.

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship,small Business,and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating,satisfying,and Leading Employees

Operations Management,productivity,and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing,promoting,and Distributing Products

Money and Banking

Financial Decisions and Risk Management

Filters