Question 1

What is the source of power for labour unions?

Accepted Answer

A) A shortage of workers 
B) Collective bargaining 
C) Parliament 
D) Public opinion 
E) All of these 
A) A shortage of workers 
B) Collective bargaining 
C) Parliament 
D) Public opinion 
E) All of these

Question 2

What is the difference between the Employment Equity Act of 1986 and the Canadian Human Rights Act of 1977?

Accepted Answer

A) The former applies only to government employees,while the latter applies only to private-sector employees. 
B) The former prohibits employment discrimination against four designated groups (women,visible minorities,Aboriginal people,and people with disabilities),while the latter prohibits a variety of practices in recruiting,selecting,and dismissing personnel. 
C) The former supersedes the latter. 
D) The former doesn't try to achieve employment equity,while the latter does. 
E) All of these statements are correct. 
A) The former applies only to government employees,while the latter applies only to private-sector employees. 
B) The former prohibits employment discrimination against four designated groups (women,visible minorities,Aboriginal people,and people with disabilities),while the latter prohibits a variety of practices in recruiting,selecting,and dismissing personnel. 
C) The former supersedes the latter. 
D) The former doesn't try to achieve employment equity,while the latter does. 
E) All of these statements are correct.

Question 3

After reference checks have been received,what is usually the next step in the selection process?

Accepted Answer

A) Screening interview 
B) Interview with the manager 
C) Give ability/aptitude tests 
D) Polygraph tests 
E) Reference checks 
A) Screening interview 
B) Interview with the manager 
C) Give ability/aptitude tests 
D) Polygraph tests 
E) Reference checks

Question 4

Discuss some of the facts/issues of retirement.

Accepted Answer

New rules took effect in December 2012 a

Question 5

Jim is an accounts receivable manager who has received many applications for an accounts-receivable clerk position.What would he most likely do next?

Accepted Answer

A) Interviews with his manager 
B) Reference checks 
C) Screening interviews 
D) Polygraph tests 
E) Give ability/aptitude tests 
A) Interviews with his manager 
B) Reference checks 
C) Screening interviews 
D) Polygraph tests 
E) Give ability/aptitude tests

Question 6

List the variety of selection techniques that are used.

Accepted Answer

Selection techniques include a

Question 7

Which of the following is an incentive program in which employees receive a bonus if the firm's costs are reduced because of their greater efficiency and/or productivity?

Accepted Answer

A) Profit-sharing plan 
B) Efficiency improvement plan 
C) Gainsharing plan 
D) Cost reduction bonus plan 
E) Expense savings plan 
A) Profit-sharing plan 
B) Efficiency improvement plan 
C) Gainsharing plan 
D) Cost reduction bonus plan 
E) Expense savings plan

Question 8

The ________ recognized the right of employees to bargain collectively.

Accepted Answer

A) Industrial Disputes Investigation Act 
B) Canadian Labour Congress 
C) Privy Council Order 1003 
D) Constitution Act (1867) 
E) Canada Labour Code 
A) Industrial Disputes Investigation Act 
B) Canadian Labour Congress 
C) Privy Council Order 1003 
D) Constitution Act (1867) 
E) Canada Labour Code

Question 9

The first step in the selection process is to do screening interviews.

Accepted Answer

A) True 
 B)False

Question 10

Jake is reviewing his salary,the bonus plan,the profit-sharing plan,and the benefit program.Jake is looking at the

Accepted Answer

A) wages system. 
B) salary system. 
C) compensation system. 
D) pay-for-performance system. 
E) merit salary system. 
A) wages system. 
B) salary system. 
C) compensation system. 
D) pay-for-performance system. 
E) merit salary system.

Question 11

A company is liable in cases of sexual harassment

Accepted Answer

A) always,even if the harassment was done only once. 
B) under no circumstances,as it is the actions of two private individuals. 
C) only when the person doing the harassment holds a management position and the person being harassed is a lower-level employee. 
D) if management knew about the harassment but decided to do nothing about it. 
E) only if management intentionally harassed the employee. 
A) always,even if the harassment was done only once. 
B) under no circumstances,as it is the actions of two private individuals. 
C) only when the person doing the harassment holds a management position and the person being harassed is a lower-level employee. 
D) if management knew about the harassment but decided to do nothing about it. 
E) only if management intentionally harassed the employee.

Question 12

What is the purpose of a performance appraisal system? Explain how a good system works and how management uses the information obtained through this system.

Accepted Answer

A performance appraisal system is a form

Question 13

What are the main provisions of the Canada Labour Code?

Accepted Answer

The Canada Labour Code has four main sec

Question 14

Santora: The steps this organization has taken to remedy years of discriminatory practices are clearly insufficient.Granted,there has been some progress in hiring entry-level personnel.The organization's first minority employees were hired one year ago.Still,there is not one minority anywhere in upper management.This failure clearly demonstrates the organization's lack of commitment to diversity. Which of the following,if true,would strengthen Santora's argument?

Accepted Answer

A) Very few minorities were chosen for the leadership training program offered to promising entry-level employees. 
B) Very few minority candidates live within commuting distance of the organization's offices. 
C) Very few minority employees would have been hired under the organization's leadership at the time the organization was founded. 
D) The organization has many employees but only a small number of upper-management positions. 
E) The organization expects greater growth in its product offerings than in its service offerings. 
A) Very few minorities were chosen for the leadership training program offered to promising entry-level employees. 
B) Very few minority candidates live within commuting distance of the organization's offices. 
C) Very few minority employees would have been hired under the organization's leadership at the time the organization was founded. 
D) The organization has many employees but only a small number of upper-management positions. 
E) The organization expects greater growth in its product offerings than in its service offerings.

Question 15

Which of the following is correct with regard to selecting human resources?

Accepted Answer

A) An application form is an inefficient method of gathering information about an applicant. 
B) An assessment centre is a place where human resource professionals analyze an applicant's application form. 
C) The interview is a popular selection tool because it is almost always a good predictor of future job success. 
D) Interviewers can increase interview validity by asking "curveball" questions (i.e. ,questions that job applicants would never be expecting to be asked). 
E) All of these are correct. 
A) An application form is an inefficient method of gathering information about an applicant. 
B) An assessment centre is a place where human resource professionals analyze an applicant's application form. 
C) The interview is a popular selection tool because it is almost always a good predictor of future job success. 
D) Interviewers can increase interview validity by asking "curveball" questions (i.e. ,questions that job applicants would never be expecting to be asked). 
E) All of these are correct.

Question 16

Wages are dollars paid at regular intervals in return for doing a job,regardless of the amount of time or output involved.

Accepted Answer

A) True 
 B)False

Question 17

If it can be shown that an employee did not exercise proper care to ensure his or her own safety on the job,compensation need not be paid if an injury occurs on the job.

Accepted Answer

A) True 
 B)False

Question 18

What is the process of introducing new employees to the company's policies and programs,the co-workers and supervisors they will interact with and the nature of their job called?

Accepted Answer

A) Schooling 
B) Orientation 
C) Training 
D) Guiding 
E) Instruction 
A) Schooling 
B) Orientation 
C) Training 
D) Guiding 
E) Instruction

Question 19

Which of the following statements is true?

Accepted Answer

A) Craft unions restrict membership to workers with specific skills. 
B) There are two basic types of unions: local and national. 
C) Members of craft unions typically work for just one company over the course of a year. 
D) Craft unions don't have a lot of power over the supply of skilled workers because those people can get jobs anywhere. 
E) Industrial unions include mostly skilled workers. 
A) Craft unions restrict membership to workers with specific skills. 
B) There are two basic types of unions: local and national. 
C) Members of craft unions typically work for just one company over the course of a year. 
D) Craft unions don't have a lot of power over the supply of skilled workers because those people can get jobs anywhere. 
E) Industrial unions include mostly skilled workers.

Question 20

Workers who are experts in specific fields like computer technology and engineering and who add value because of what they know rather than how long they have worked or the job they do are referred to as which of the following?

Accepted Answer

A) Knowledge workers 
B) Subject specialists 
C) Intelligent agents 
D) Expert employees 
E) Educated staff 
A) Knowledge workers 
B) Subject specialists 
C) Intelligent agents 
D) Expert employees 
E) Educated staff

What is the source of power for labour unions?

What is the difference between the Employment Equity Act of 1986 and the Canadian Human Rights Act of 1977?

After reference checks have been received,what is usually the next step in the selection process?

Discuss some of the facts/issues of retirement.

Jim is an accounts receivable manager who has received many applications for an accounts-receivable clerk position.What would he most likely do next?

List the variety of selection techniques that are used.

Which of the following is an incentive program in which employees receive a bonus if the firm's costs are reduced because of their greater efficiency and/or productivity?

The ________ recognized the right of employees to bargain collectively.

The first step in the selection process is to do screening interviews.

Jake is reviewing his salary,the bonus plan,the profit-sharing plan,and the benefit program.Jake is looking at the

A company is liable in cases of sexual harassment

What is the purpose of a performance appraisal system? Explain how a good system works and how management uses the information obtained through this system.

What are the main provisions of the Canada Labour Code?

Which of the following is correct with regard to selecting human resources?

Wages are dollars paid at regular intervals in return for doing a job,regardless of the amount of time or output involved.

If it can be shown that an employee did not exercise proper care to ensure his or her own safety on the job,compensation need not be paid if an injury occurs on the job.

What is the process of introducing new employees to the company's policies and programs,the co-workers and supervisors they will interact with and the nature of their job called?

Which of the following statements is true?

Workers who are experts in specific fields like computer technology and engineering and who add value because of what they know rather than how long they have worked or the job they do are referred to as which of the following?

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship,small Business,and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating,satisfying,and Leading Employees

Operations Management,productivity,and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing,promoting,and Distributing Products

Money and Banking

Financial Decisions and Risk Management

Filters

Exam 8: Managing Human Resources and Labour Relations

What is the source of power for labour unions?

What is the difference between the Employment Equity Act of 1986 and the Canadian Human Rights Act of 1977?

After reference checks have been received,what is usually the next step in the selection process?

Discuss some of the facts/issues of retirement.

Jim is an accounts receivable manager who has received many applications for an accounts-receivable clerk position.What would he most likely do next?

List the variety of selection techniques that are used.

Which of the following is an incentive program in which employees receive a bonus if the firm's costs are reduced because of their greater efficiency and/or productivity?

The ________ recognized the right of employees to bargain collectively.

The first step in the selection process is to do screening interviews.

Jake is reviewing his salary,the bonus plan,the profit-sharing plan,and the benefit program.Jake is looking at the

A company is liable in cases of sexual harassment

What is the purpose of a performance appraisal system? Explain how a good system works and how management uses the information obtained through this system.

What are the main provisions of the Canada Labour Code?

Which of the following is correct with regard to selecting human resources?

Wages are dollars paid at regular intervals in return for doing a job,regardless of the amount of time or output involved.

If it can be shown that an employee did not exercise proper care to ensure his or her own safety on the job,compensation need not be paid if an injury occurs on the job.

What is the process of introducing new employees to the company's policies and programs,the co-workers and supervisors they will interact with and the nature of their job called?

Which of the following statements is true?

Workers who are experts in specific fields like computer technology and engineering and who add value because of what they know rather than how long they have worked or the job they do are referred to as which of the following?

Understanding the Canadian Business System

The Environment of Business

Conducting Business Ethically and Responsibly

Entrepreneurship,small Business,and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Motivating,satisfying,and Leading Employees

Operations Management,productivity,and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing,promoting,and Distributing Products

Money and Banking

Financial Decisions and Risk Management

Filters