Exam 7: Process Strategies
Exam 1: Operations and Productivity138 Questions
Exam 2: Operations Strategy in a Global Environment134 Questions
Exam 3: Project Management131 Questions
Exam 4: Forecasting148 Questions
Exam 5: Design of Goods and Services126 Questions
Exam 6: Managing Quality226 Questions
Exam 7: Process Strategies259 Questions
Exam 8: Location Strategies233 Questions
Exam 9: Human Resources, Job Design, and Work Measurement321 Questions
Exam 10: Supply Chain Management158 Questions
Exam 11: Inventory Management230 Questions
Exam 12: Aggregate Planning and Sop122 Questions
Exam 13: Material Requirements Planning Mrp and Erp133 Questions
Exam 14: Short-Term Scheduling124 Questions
Exam 15: Lean Operations122 Questions
Exam 16: Maintenance and Reliability119 Questions
Exam 17: Decision-Making Tools101 Questions
Exam 18: Linear Programming102 Questions
Exam 19: Transportation Models92 Questions
Exam 20: Waiting-Line Models126 Questions
Exam 21: Learning Curves114 Questions
Exam 22: Simulation78 Questions
Exam 23: Applying Analytics to Big Data in Operations Management61 Questions
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A non-profit organization is planning a raffle to raise money. It has two options for tickets. The first option is to do the tickets by hand, with fixed costs of $50 and variable costs of $.05 per ticket. The second option is to outsource production. This would result in fixed costs of $500 and variable costs of $.01. If the organization plans to sell 10,000 tickets which option should it choose?
(Essay)
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A consultant has been brought in to a manufacturing plant to help apply Six Sigma principles. Her first task is to work on the production of rubber balls. The upper and lower spec limits are 21 and 19 cm, respectively. The consultant takes ten samples of size five and computes the sample standard deviation to be .7 cm and the sample mean to be 19.89 cm. Compute Cp and Cpk for the process. Give the consultant advice on what to do with the process based on your findings.
(Essay)
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In most banks, customers need to go to different service areas for opening accounts, applying for loans, and making deposits. This service strategy is an example of:
(Multiple Choice)
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Align Technology uses a ________ approach to produce clear plastic removable aligners.
(Multiple Choice)
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________ is variation in a production process that can be traced to specific causes.
(Essay)
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One of the similarities between product focus and mass-customization is:
(Multiple Choice)
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A value-stream map includes both (1) inventory quantities, and (2) time on the horizontal axis.
(True/False)
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If a process has only natural variations and follows a normal distribution, ________ percent of the time the sample averages will fall inside the ±3-sigma control limits.
(Short Answer)
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"Operators simply load new programs, as necessary, to produce different products" describes:
(Multiple Choice)
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Goods made to order are typical of ________ and ________ approaches while goods made to forecast are typical of ________ and ________ approaches.
(Multiple Choice)
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Acceptance sampling accepts or rejects an entire lot based on the information contained in the sample.
(True/False)
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Which of the following statements about acceptance sampling is TRUE?
(Multiple Choice)
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A special form of time-function mapping, which goes beyond the organization into its supply chain, is ________.
(Short Answer)
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Frito-Lay is to ________ focus as Dell Computer is to ________ focus.
(Multiple Choice)
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Production technology has had a major impact on services, but as yet there has been little reduction in service labor requirements.
(True/False)
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A woodworker is concerned about the quality of the finished appearance of her work. In sampling units of a split-willow hand-woven basket, she has found the following number of finish defects in ten units sampled: 4, 0, 3, 1, 2, 0, 7, 2, 0, 2.
(a) Calculate the average number of defects per basket.
(b) If 3-sigma control limits are used, calculate the lower control limit and upper control limit.
(Short Answer)
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