Exam 7: Process Strategies
Exam 1: Operations and Productivity138 Questions
Exam 2: Operations Strategy in a Global Environment134 Questions
Exam 3: Project Management131 Questions
Exam 4: Forecasting148 Questions
Exam 5: Design of Goods and Services126 Questions
Exam 6: Managing Quality226 Questions
Exam 7: Process Strategies259 Questions
Exam 8: Location Strategies233 Questions
Exam 9: Human Resources, Job Design, and Work Measurement321 Questions
Exam 10: Supply Chain Management158 Questions
Exam 11: Inventory Management230 Questions
Exam 12: Aggregate Planning and Sop122 Questions
Exam 13: Material Requirements Planning Mrp and Erp133 Questions
Exam 14: Short-Term Scheduling124 Questions
Exam 15: Lean Operations122 Questions
Exam 16: Maintenance and Reliability119 Questions
Exam 17: Decision-Making Tools101 Questions
Exam 18: Linear Programming102 Questions
Exam 19: Transportation Models92 Questions
Exam 20: Waiting-Line Models126 Questions
Exam 21: Learning Curves114 Questions
Exam 22: Simulation78 Questions
Exam 23: Applying Analytics to Big Data in Operations Management61 Questions
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________ is a rapid, low-cost production process that caters to constantly changing unique customer desires.
(Short Answer)
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The ________ is the lowest level of quality that we are willing to accept.
(Essay)
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Ten samples of size four were taken from a process, and their weights measured. The sample averages and sample ranges are in the following table. Construct and plot an x-bar and R-chart using these data. Is the process in control?


(Essay)
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Why do modern operations managers look for flexibility in their equipment?
(Essay)
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________ is a method of measuring samples of lots or batches of product against predetermined standards.
(Essay)
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A(n) ________ uses symbols to analyze the movement of people or material.
(Short Answer)
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In an acceptance sampling plan developed for lots containing 1000 units, the sample size n is 75. The percent defective of the incoming lots is 2%, and the probability of acceptance is 0.55. What is the average outgoing quality?
(Multiple Choice)
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Repeated sampling of a certain process shows the average of all sample ranges to be 1.0 cm. The sample size has been constant at n = 7. What are the 3-sigma control limits for this R-chart?
(Essay)
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Operations with low labor intensity present great opportunities for innovations in process technology and scheduling.
(True/False)
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The local convenience store makes personal sized pizzas. Currently, its process makes complete pizzas, fully cooked, for the customer. This process has a fixed cost of $18,000, and a variable cost of $1.85 per pizza. The owner is considering a different process that can make pizzas in two ways: completely cooked (as before), or partially cooked and then flash frozen for the customer to finish heating at home. This alternate process has a fixed cost of $24,000, but a lower variable cost (because much less energy is used in baking) of $1.05 per pizza.
(a) What is the crossover point between the existing process and the proposed process?
(b) If the owner expects to sell 7,000 pizzas, should he get the new oven?
(Essay)
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The width of a bronze bar is intended to be one-eighth of an inch (0.125 inches). Inspection samples contain five bars each. The average range of these samples is 0.01 inches. What are the upper and lower control limits for the x-bar and R-chart for this process, using 3-sigma limits?
(Essay)
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Intermittent processes are organized around processes to facilitate high-volume, low-variety production.
(True/False)
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Flexible manufacturing systems, because of easily changed control programs, are able to perform such tasks as manufacturing one-of-a-kind parts economically.
(True/False)
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Bridget is considering how to get to work over the summer. She has two options. Option A is to buy a seasonal bus pass for $100. Option B is to pay $1.25 for each ride. Identify the fixed and variable costs for each option. If she has to ride both to and from work, how many days of work would it take for the seasonal pass to cost the same amount as Option B?
(Essay)
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Automated storage and retrieval systems are commonly used in distribution facilities of retailers.
(True/False)
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