Exam 7: Process Strategies

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________ is a rapid, low-cost production process that caters to constantly changing unique customer desires.

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The ________ is the lowest level of quality that we are willing to accept.

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Ten samples of size four were taken from a process, and their weights measured. The sample averages and sample ranges are in the following table. Construct and plot an x-bar and R-chart using these data. Is the process in control? Ten samples of size four were taken from a process, and their weights measured. The sample averages and sample ranges are in the following table. Construct and plot an x-bar and R-chart using these data. Is the process in control?

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Why do modern operations managers look for flexibility in their equipment?

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________ is a method of measuring samples of lots or batches of product against predetermined standards.

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A(n) ________ uses symbols to analyze the movement of people or material.

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In an acceptance sampling plan developed for lots containing 1000 units, the sample size n is 75. The percent defective of the incoming lots is 2%, and the probability of acceptance is 0.55. What is the average outgoing quality?

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Repeated sampling of a certain process shows the average of all sample ranges to be 1.0 cm. The sample size has been constant at n = 7. What are the 3-sigma control limits for this R-chart?

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An assembly line is an example of a:

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Operations with low labor intensity present great opportunities for innovations in process technology and scheduling.

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The local convenience store makes personal sized pizzas. Currently, its process makes complete pizzas, fully cooked, for the customer. This process has a fixed cost of $18,000, and a variable cost of $1.85 per pizza. The owner is considering a different process that can make pizzas in two ways: completely cooked (as before), or partially cooked and then flash frozen for the customer to finish heating at home. This alternate process has a fixed cost of $24,000, but a lower variable cost (because much less energy is used in baking) of $1.05 per pizza. (a) What is the crossover point between the existing process and the proposed process? (b) If the owner expects to sell 7,000 pizzas, should he get the new oven?

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What four elements determine the value of average outgoing quality?

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The width of a bronze bar is intended to be one-eighth of an inch (0.125 inches). Inspection samples contain five bars each. The average range of these samples is 0.01 inches. What are the upper and lower control limits for the x-bar and R-chart for this process, using 3-sigma limits?

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Intermittent processes are organized around processes to facilitate high-volume, low-variety production.

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A quasi-custom product:

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Flexible manufacturing systems, because of easily changed control programs, are able to perform such tasks as manufacturing one-of-a-kind parts economically.

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Identify the typical elements in a process control system.

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Bridget is considering how to get to work over the summer. She has two options. Option A is to buy a seasonal bus pass for $100. Option B is to pay $1.25 for each ride. Identify the fixed and variable costs for each option. If she has to ride both to and from work, how many days of work would it take for the seasonal pass to cost the same amount as Option B?

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Automated storage and retrieval systems are commonly used in distribution facilities of retailers.

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Statistical process control charts:

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