Exam 7: Process Strategies
Exam 1: Operations and Productivity138 Questions
Exam 2: Operations Strategy in a Global Environment134 Questions
Exam 3: Project Management131 Questions
Exam 4: Forecasting148 Questions
Exam 5: Design of Goods and Services126 Questions
Exam 6: Managing Quality226 Questions
Exam 7: Process Strategies259 Questions
Exam 8: Location Strategies233 Questions
Exam 9: Human Resources, Job Design, and Work Measurement321 Questions
Exam 10: Supply Chain Management158 Questions
Exam 11: Inventory Management230 Questions
Exam 12: Aggregate Planning and Sop122 Questions
Exam 13: Material Requirements Planning Mrp and Erp133 Questions
Exam 14: Short-Term Scheduling124 Questions
Exam 15: Lean Operations122 Questions
Exam 16: Maintenance and Reliability119 Questions
Exam 17: Decision-Making Tools101 Questions
Exam 18: Linear Programming102 Questions
Exam 19: Transportation Models92 Questions
Exam 20: Waiting-Line Models126 Questions
Exam 21: Learning Curves114 Questions
Exam 22: Simulation78 Questions
Exam 23: Applying Analytics to Big Data in Operations Management61 Questions
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Which of the following technologies could enable a cashier to scan the entire contents of a shopping cart in seconds?
(Multiple Choice)
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A c-chart is appropriate to plot the number of flaws in a bolt of fabric.
(True/False)
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Which of the following characteristics best describes repetitive focus?
(Multiple Choice)
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A product is currently made in a process-focused shop, where fixed costs are $8,000 per year and variable cost is $40 per unit. The firm currently sells 200 units of the product at $200 per unit. A manager is considering a repetitive focus to lower costs (and lower prices, thus raising demand). The costs of this proposed shop are fixed costs = $14,000 per year and variable cost = $10 per unit. If a price of $120 will allow 400 units to be sold, what profit (or loss) can this proposed new process expect? Do you anticipate that the manager will want to change the process? Explain.
(Essay)
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Mary is considering purchasing a machine from one of two suppliers. Supplier A's machine has an annual fixed cost of $10,000 and a unit variable cost of $2.10. Supplier B's machine has an annual fixed cost of $16,000 and a unit variable cost of $3.00. How large should Mary's annual demand be in order to make Supplier B's machine the better choice?
(Essay)
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A process is said to be in statistical control when assignable causes are the only sources of variation.
(True/False)
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Mistakes stemming from workers' inadequate training represent an assignable cause of variation.
(True/False)
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Jus de Fruit Co. has set up for automated production of its new bottled Triple Berry Colada. Five samples were taken during the first week of production. The OM team wants to check if the central tendency of the process is in control. What will be the upper and lower control limits, respectively? 

(Multiple Choice)
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At your first job out of college you have been assigned to the production of bottled 20 oz. soda. The process has upper and lower spec limits of 20.5 and 19.5 oz, respectively, with a mean of 19.8 oz and standard deviation of .1 oz. Your manager has requested the process produce no more than 3.4 defects per 1 million bottles produced. Calculate Cpk and then determine if the process is capable according to the manager's standard.
(Essay)
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Under which of the following situations will the average outgoing quality (AOQ) decrease?
(Multiple Choice)
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In process-focused facilities, utilization of facilities is high.
(True/False)
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The advantage of additive manufacturing includes supporting:
(Multiple Choice)
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One fundamental difference between a process chart and a flowchart is that:
(Multiple Choice)
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The flatter an OC curve, the better it discriminates between good and bad lots.
(True/False)
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Recent events suggest that additive manufacturing is just a fad.
(True/False)
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Which one of the following technologies is used ONLY for material handling, NOT actual production or assembly?
(Multiple Choice)
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Harley-Davidson, because it has so many possible combinations of products, utilizes the process strategy of mass customization.
(True/False)
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The acceptable quality level (AQL) is the average level of quality we are willing to accept.
(True/False)
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