Question 1

The basic requirement of paragraph writing is that

Accepted Answer

A)  no more than three sentences are included. 
B)  each paragraph has one main idea. 
C)  coherence is limited. 
D)  an introduction is required. 
A)  no more than three sentences are included. 
B)  each paragraph has one main idea. 
C)  coherence is limited. 
D)  an introduction is required. B

Question 2

In business writing, the order in which the information is presented is always direct.

Accepted Answer

A) True 
 B)False  False

Question 3

The tone of business writing is basically divided into two types,

Accepted Answer

A)  coherence and flow. 
B)  imperative and positive. 
C)  relevant and effective. 
D)  top-down and bottom-up. 
A)  coherence and flow. 
B)  imperative and positive. 
C)  relevant and effective. 
D)  top-down and bottom-up. B

Question 4

The purpose of punctuation in writing is to

Accepted Answer

A)  alert the reader to the appropriate speed when reading. 
B)  aid understanding and convey a clearer message by providing flow to the words. 
C)  help the reader to better understand the tone of the communication. 
D)  indicate where capital letters are needed. 
A)  alert the reader to the appropriate speed when reading. 
B)  aid understanding and convey a clearer message by providing flow to the words. 
C)  help the reader to better understand the tone of the communication. 
D)  indicate where capital letters are needed.

Question 5

The 'we' style of writing projects an empathetic tone, is personal and includes both male and female readers.

Accepted Answer

A) True 
 B)False

Question 6

According to Strunk and White (2000), 'a drawing should have no unnecessary lines and a machine no unnecessary parts', referring to the need for a sentence to contain no unnecessary words.

Accepted Answer

A) True 
 B)False

Question 7

Which question helps to determine the structure and purpose of the document?

Accepted Answer

A)  What does the reader need to know and how much do they understand about the subject? 
B)  What is the best way to organise ideas so that they make sense to the reader? 
C)  Is the document really necessary or would another method of communication work better? 
D)  All of the above 
A)  What does the reader need to know and how much do they understand about the subject? 
B)  What is the best way to organise ideas so that they make sense to the reader? 
C)  Is the document really necessary or would another method of communication work better? 
D)  All of the above

Question 8

A cliché is a description of an object or an action that is imaginative but not literally applicable.

Accepted Answer

A) True 
 B)False

Question 9

What Fog index is a reasonable average for business writing?

Accepted Answer

A)  4-5 
B)  6+ 
C)  2-3 
D)  None of the above 
A)  4-5 
B)  6+ 
C)  2-3 
D)  None of the above

Question 10

A question-such as 'What should we do?'-uses the imperative mood.

Accepted Answer

A) True 
 B)False

Question 11

'The family ship of state sailed on to greener pastures' is an example of

Accepted Answer

A)  a mixed metaphor. 
B)  concrete language. 
C)  colourful expression. 
D)  an abstract expression. 
A)  a mixed metaphor. 
B)  concrete language. 
C)  colourful expression. 
D)  an abstract expression.

Question 12

The two features of a document written in plain English are

Accepted Answer

A)  the right purpose and focus. 
B)  a sequence of information that is easy to understand and an appropriate tone. 
C)  an appropriate tone and the right approach. 
D)  an effective approach and an equitable tone. 
A)  the right purpose and focus. 
B)  a sequence of information that is easy to understand and an appropriate tone. 
C)  an appropriate tone and the right approach. 
D)  an effective approach and an equitable tone.

Question 13

Inclusive language includes all readers regardless of gender or race.

Accepted Answer

A) True 
 B)False

Question 14

Which software feature should you use if you want to find typos and repeated words?

Accepted Answer

A)  Thesaurus 
B)  Spell check 
C)  Grammar check 
D)  Cut and paste 
A)  Thesaurus 
B)  Spell check 
C)  Grammar check 
D)  Cut and paste

Question 15

Which of the following basic design principles is used to rank levels of information?

Accepted Answer

A)  Layout 
B)  Colour 
C)  Hierarchy 
D)  Typeface 
A)  Layout 
B)  Colour 
C)  Hierarchy 
D)  Typeface

Question 16

Writing that presents facts objectively, explains concepts and cites external sources would be an

Accepted Answer

A)  appeal to emotion. 
B)  appeal to logic. 
C)  appeal to character. 
D)  none of the above. 
A)  appeal to emotion. 
B)  appeal to logic. 
C)  appeal to character. 
D)  none of the above.

Question 17

Rhetoric is the art of speaking and writing effectively.

Accepted Answer

A) True 
 B)False

Question 18

'The man and the lady' is an example of parallel language.

Accepted Answer

A) True 
 B)False

Question 19

Clear, easy-to-understand communication is achieved by using the natural word order for the English language. This is shown in

Accepted Answer

A)  subject-verb-object 
B)  subject-verb-clause 
C)  object-verb-subject 
D)  clause-verb-subject 
A)  subject-verb-object 
B)  subject-verb-clause 
C)  object-verb-subject 
D)  clause-verb-subject

Question 20

A metaphor is a collection of words that has become so familiar through overuse that it either annoys or makes no impression on the reader.

Accepted Answer

A) True 
 B)False

Exam 18: Writing for the Professions

The basic requirement of paragraph writing is that

In business writing, the order in which the information is presented is always direct.

The tone of business writing is basically divided into two types,

The purpose of punctuation in writing is to

The 'we' style of writing projects an empathetic tone, is personal and includes both male and female readers.

According to Strunk and White (2000), 'a drawing should have no unnecessary lines and a machine no unnecessary parts', referring to the need for a sentence to contain no unnecessary words.

Which question helps to determine the structure and purpose of the document?

A cliché is a description of an object or an action that is imaginative but not literally applicable.

What Fog index is a reasonable average for business writing?

A question-such as 'What should we do?'-uses the imperative mood.

'The family ship of state sailed on to greener pastures' is an example of

The two features of a document written in plain English are

Inclusive language includes all readers regardless of gender or race.

Which software feature should you use if you want to find typos and repeated words?

Which of the following basic design principles is used to rank levels of information?

Writing that presents facts objectively, explains concepts and cites external sources would be an

Rhetoric is the art of speaking and writing effectively.

'The man and the lady' is an example of parallel language.

Clear, easy-to-understand communication is achieved by using the natural word order for the English language. This is shown in

A metaphor is a collection of words that has become so familiar through overuse that it either annoys or makes no impression on the reader.

Communication Foundations

Interpersonal Communication

Emotional Intelligence: Managing Self and Relationships

Negotiation and Conflict Management

Intercultural Communication

Communication Across the Organisation

Leadership

Team and Work Group Communication

Effective Meetings: Face-To-Face and Virtual

Customer Engagement

Public Relations

Managing Big Data and Knowledge

Researching and Processing Information

Conducting Surveys and Questionnaires

Critical Thinking, Argument, Logic and Persuasion

Communicating Through Visuals

Oral Presentations and Public Speaking

Writing Correspondence, Emails and Short Reports

Writing Long Reports

Writing Reflective Journals

Academic Writing

Social Media

Writing for the Web

The Job Search, Résumés and Interviews in the Digital Era

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