Question 1

Visual aids are graphics and visual devices used by a speaker to improve the audience's understanding.

Accepted Answer

A) True 
 B)False  True

Question 2

The purpose of including visual aids is to explain or demonstrate something that is easily conveyed through words.

Accepted Answer

A) True 
 B)False  False

Question 3

What can show the locations of land forms, cities, towns and roads?

Accepted Answer

A)  Scale, grids, symbols and lines 
B)  Tone, pitch and stress 
C)  Pie charts, tables and bar charts 
D)  Dot charts and Gantt charts 
A)  Scale, grids, symbols and lines 
B)  Tone, pitch and stress 
C)  Pie charts, tables and bar charts 
D)  Dot charts and Gantt charts A

Question 4

A flow chart could also be a cause-and-effect diagram.

Accepted Answer

A) True 
 B)False

Question 5

Data in tables should be

Accepted Answer

A)  left-justified. 
B)  right-justified. 
C)  centred horizontally. 
D)  centred vertically. 
A)  left-justified. 
B)  right-justified. 
C)  centred horizontally. 
D)  centred vertically.

Question 6

An organisation chart illustrates the steps in a process or procedure.

Accepted Answer

A) True 
 B)False

Question 7

Visuals are used by presenters because

Accepted Answer

A)  they help the audience retain information long term. 
B)  audiences like variety. 
C)  information is best presented visually, not verbally. 
D)  it gives presenters a break from talking. 
A)  they help the audience retain information long term. 
B)  audiences like variety. 
C)  information is best presented visually, not verbally. 
D)  it gives presenters a break from talking.

Question 8

Some common types of visuals for presenting spatial relationships and abstract ideas are

Accepted Answer

A)  road signs and illustrations. 
B)  cartoons and photographs. 
C)  diagrams, organisation charts, animations and digital videos. 
D)  abstract art and line drawings. 
A)  road signs and illustrations. 
B)  cartoons and photographs. 
C)  diagrams, organisation charts, animations and digital videos. 
D)  abstract art and line drawings.

Question 9

Ethical practice is necessary when using graphics because they can

Accepted Answer

A)  offend the audience. 
B)  have an emotional impact. 
C)  reveal confidential data. 
D)  include unverified information. 
A)  offend the audience. 
B)  have an emotional impact. 
C)  reveal confidential data. 
D)  include unverified information.

Question 10

The tighter the plots around a line in a scatter diagram, the stronger the relationship.

Accepted Answer

A) True 
 B)False

Question 11

According to Browne and Keeley (2007), statistics are not always reliable because

Accepted Answer

A)  they are generally not based on verifiable evidence. 
B)  the data which researchers wish to collect can be controlled by individuals. 
C)  they do not necessarily prove what they appear to prove. 
D)  they are complex and cannot easily be communicated to readers. 
A)  they are generally not based on verifiable evidence. 
B)  the data which researchers wish to collect can be controlled by individuals. 
C)  they do not necessarily prove what they appear to prove. 
D)  they are complex and cannot easily be communicated to readers.

Question 12

'Chart junk' refers to

Accepted Answer

A)  information that adds to the message being conveyed. 
B)  any visual information that doesn't add to the meaning of the message. 
C)  any visual component required to understand the negative message of the graphic. 
D)  any visual component that adds to the aesthetic quality of the graphic. 
A)  information that adds to the message being conveyed. 
B)  any visual information that doesn't add to the meaning of the message. 
C)  any visual component required to understand the negative message of the graphic. 
D)  any visual component that adds to the aesthetic quality of the graphic.

Question 13

A graphic that is most useful in creating an immediate impact would be

Accepted Answer

A)  a diagram. 
B)  an illustration. 
C)  a photograph. 
D)  a scatter diagram. 
A)  a diagram. 
B)  an illustration. 
C)  a photograph. 
D)  a scatter diagram.

Question 14

A more serious-looking document would use

Accepted Answer

A)  asymmetrical design. 
B)  symmetrical design. 
C)  simple design. 
D)  complex design. 
A)  asymmetrical design. 
B)  symmetrical design. 
C)  simple design. 
D)  complex design.

Question 15

Graphics are effective at communicating

Accepted Answer

A)  ideas. 
B)  complicated data. 
C)  numerical data. 
D)  all of the above. 
A)  ideas. 
B)  complicated data. 
C)  numerical data. 
D)  all of the above.

Question 16

A graphical representation of relativity in relation to a whole is best displayed using

Accepted Answer

A)  a bar chart. 
B)  a pie chart. 
C)  a table. 
D)  a Gantt chart. 
A)  a bar chart. 
B)  a pie chart. 
C)  a table. 
D)  a Gantt chart.

Question 17

Ethical business communicators must design graphics that are emotive.

Accepted Answer

A) True 
 B)False

Question 18

Multi-line charts are used when one factor in time is compared with another over a period of time. Therefore, there should be three or four lines at most in multi-line charts.

Accepted Answer

A) True 
 B)False

Question 19

Leaving a cell blank in a table is problematic because

Accepted Answer

A)  it reflects carelessness on the part of the writer. 
B)  it leaves room for interpretation of figures. 
C)  it impacts on the clarity of the document. 
D)  all of the above. 
A)  it reflects carelessness on the part of the writer. 
B)  it leaves room for interpretation of figures. 
C)  it impacts on the clarity of the document. 
D)  all of the above.

Question 20

Scale is a particular issue when using graphics because

Accepted Answer

A)  it represents relationships between people. 
B)  it can be easy to misrepresent a distorted sample population. 
C)  it can be easy to misrepresent data if distorted. 
D)  it can be difficult to interpret. 
A)  it represents relationships between people. 
B)  it can be easy to misrepresent a distorted sample population. 
C)  it can be easy to misrepresent data if distorted. 
D)  it can be difficult to interpret.

Exam 16: Communicating Through Visuals

Visual aids are graphics and visual devices used by a speaker to improve the audience's understanding.

The purpose of including visual aids is to explain or demonstrate something that is easily conveyed through words.

What can show the locations of land forms, cities, towns and roads?

A flow chart could also be a cause-and-effect diagram.

Data in tables should be

An organisation chart illustrates the steps in a process or procedure.

Visuals are used by presenters because

Some common types of visuals for presenting spatial relationships and abstract ideas are

Ethical practice is necessary when using graphics because they can

The tighter the plots around a line in a scatter diagram, the stronger the relationship.

According to Browne and Keeley (2007), statistics are not always reliable because

'Chart junk' refers to

A graphic that is most useful in creating an immediate impact would be

A more serious-looking document would use

Graphics are effective at communicating

A graphical representation of relativity in relation to a whole is best displayed using

Ethical business communicators must design graphics that are emotive.

Multi-line charts are used when one factor in time is compared with another over a period of time. Therefore, there should be three or four lines at most in multi-line charts.

Leaving a cell blank in a table is problematic because

Scale is a particular issue when using graphics because

Communication Foundations

Interpersonal Communication

Emotional Intelligence: Managing Self and Relationships

Negotiation and Conflict Management

Intercultural Communication

Communication Across the Organisation

Leadership

Team and Work Group Communication

Effective Meetings: Face-To-Face and Virtual

Customer Engagement

Public Relations

Managing Big Data and Knowledge

Researching and Processing Information

Conducting Surveys and Questionnaires

Critical Thinking, Argument, Logic and Persuasion

Oral Presentations and Public Speaking

Writing for the Professions

Writing Correspondence, Emails and Short Reports

Writing Long Reports

Writing Reflective Journals

Academic Writing

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The Job Search, Résumés and Interviews in the Digital Era

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