Question 1

The stages of individual adaptation to another culture are

Accepted Answer

A)  correct attitudes, beliefs, trust. 
B)  misunderstanding, understanding, adaptation. 
C)  perceptual element, pattern of cognition, verbal and nonverbal behaviour. 
D)  surprise at incorrect assumptions, making sense of new experiences, new understandings. 
A)  correct attitudes, beliefs, trust. 
B)  misunderstanding, understanding, adaptation. 
C)  perceptual element, pattern of cognition, verbal and nonverbal behaviour. 
D)  surprise at incorrect assumptions, making sense of new experiences, new understandings. D

Question 2

We internalise the rules of interaction within our culture as part of which process?

Accepted Answer

A)  acculturation. 
B)  enculturation. 
C)  ethnocentrism. 
D)  cultural relativism. 
A)  acculturation. 
B)  enculturation. 
C)  ethnocentrism. 
D)  cultural relativism. B

Question 3

Intercultural discord can be complicated when:

Accepted Answer

A)  issues are resolved. 
B)  conflict is inevitable. 
C)  different conflict-management styles occur. 
D)  ambiguity is absent. 
A)  issues are resolved. 
B)  conflict is inevitable. 
C)  different conflict-management styles occur. 
D)  ambiguity is absent. C

Question 4

Nonverbal cues can only be personal, not cultural or universal.

Accepted Answer

A) True 
 B)False

Question 5

Why can the process of adapting to a new culture be difficult?

Accepted Answer

A)  Due to focusing on similarities in social norms between the two cultures. 
B)  Due to focusing on differences as strengths rather than adopting an unbalanced view. 
C)  Due to acculturation. 
D)  Due to conflicting social norms and attempts to retain previous culture. 
A)  Due to focusing on similarities in social norms between the two cultures. 
B)  Due to focusing on differences as strengths rather than adopting an unbalanced view. 
C)  Due to acculturation. 
D)  Due to conflicting social norms and attempts to retain previous culture.

Question 6

Social institutions and their norms determine how people relate to each other, how they manage themselves and what they view as acceptable behaviour.

Accepted Answer

A) True 
 B)False

Question 7

Some of the aspects of nonverbal communication influenced by culture are tone of voice, inflection, rate of speech, facial expression, touching, use of space and body movement.

Accepted Answer

A) True 
 B)False

Question 8

Communication rules apply only to nonverbal and informal behaviour.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is NOT one of Hofstede's four dimensions of culture?

Accepted Answer

A)  Power distance 
B)  Religion 
C)  Individualism 
D)  Uncertainty avoidance 
A)  Power distance 
B)  Religion 
C)  Individualism 
D)  Uncertainty avoidance

Question 10

Intercultural confusion, tension and misunderstanding are caused when:

Accepted Answer

A)  we don't aim to recognise, and then understand, cultural differences. 
B)  we are aware of the specific cultural 'rules' of the other party. 
C)  the behaviour of the other party differs from our own behaviour. 
D)  there is insufficient time to overcome differences. 
A)  we don't aim to recognise, and then understand, cultural differences. 
B)  we are aware of the specific cultural 'rules' of the other party. 
C)  the behaviour of the other party differs from our own behaviour. 
D)  there is insufficient time to overcome differences.

Question 11

Intercultural interaction generally reduces levels of uncertainty and anxiety.

Accepted Answer

A) True 
 B)False

Question 12

What often generates intercultural misunderstanding, tension and conflict?

Accepted Answer

A)  Acculturative thinking. 
B)  Enculturative behaviour. 
C)  Cultural relativism. 
D)  Ethnocentric behaviour. 
A)  Acculturative thinking. 
B)  Enculturative behaviour. 
C)  Cultural relativism. 
D)  Ethnocentric behaviour.

Question 13

Perception of power is stable in intercultural communication.

Accepted Answer

A) True 
 B)False

Question 14

Intercultural communication can BEST be described as:

Accepted Answer

A)  a sharing of culture-specific communication codes and styles. 
B)  the circumstance in which people from different cultural backgrounds are engaged in communication. 
C)  the process of communication between people of the same nation. 
D)  the codes and styles which have the potential to impact on communication. 
A)  a sharing of culture-specific communication codes and styles. 
B)  the circumstance in which people from different cultural backgrounds are engaged in communication. 
C)  the process of communication between people of the same nation. 
D)  the codes and styles which have the potential to impact on communication.

Question 15

The value systems of a society affect:

Accepted Answer

A)  religious practices. 
B)  legal, social, political and economic practices. 
C)  relationships to the physical environment. 
D)  mass communication. 
A)  religious practices. 
B)  legal, social, political and economic practices. 
C)  relationships to the physical environment. 
D)  mass communication.

Question 16

How is intercultural communication competence gained?

Accepted Answer

A)  Through understanding other cultures. 
B)  Through understanding one's own culture as well as other cultures. 
C)  By maintaining behavioural flexibility. 
D)  By maintaining transparency in financial transactions. 
A)  Through understanding other cultures. 
B)  Through understanding one's own culture as well as other cultures. 
C)  By maintaining behavioural flexibility. 
D)  By maintaining transparency in financial transactions.

Question 17

Enculturation is the process of cultural adjustment and adaptation people experience as they move from one culture to another.

Accepted Answer

A) True 
 B)False

Question 18

The changeable dimension of the power differential within a culture includes:

Accepted Answer

A)  race. 
B)  gender. 
C)  socioeconomic status. 
D)  all of the above. 
A)  race. 
B)  gender. 
C)  socioeconomic status. 
D)  all of the above.

Question 19

The 'culture-general' approach to learning about other cultures refers to a development of:

Accepted Answer

A)  cultural awareness and sensitivity. 
B)  awareness of differences in styles, intentions and verbal and nonverbal communication. 
C)  taking personal responsibility for communicating. 
D)  all of the above. 
A)  cultural awareness and sensitivity. 
B)  awareness of differences in styles, intentions and verbal and nonverbal communication. 
C)  taking personal responsibility for communicating. 
D)  all of the above.

Question 20

Acculturation involves the adaptation of language, cultural beliefs and values of the majority group as:

Accepted Answer

A)  an instantaneous process. 
B)  a formal process. 
C)  a multidimensional process. 
D)  a process of conflict. 
A)  an instantaneous process. 
B)  a formal process. 
C)  a multidimensional process. 
D)  a process of conflict.

Exam 5: Intercultural Communication

The stages of individual adaptation to another culture are

We internalise the rules of interaction within our culture as part of which process?

Intercultural discord can be complicated when:

Nonverbal cues can only be personal, not cultural or universal.

Why can the process of adapting to a new culture be difficult?

Social institutions and their norms determine how people relate to each other, how they manage themselves and what they view as acceptable behaviour.

Some of the aspects of nonverbal communication influenced by culture are tone of voice, inflection, rate of speech, facial expression, touching, use of space and body movement.

Communication rules apply only to nonverbal and informal behaviour.

Which of the following is NOT one of Hofstede's four dimensions of culture?

Intercultural confusion, tension and misunderstanding are caused when:

Intercultural interaction generally reduces levels of uncertainty and anxiety.

What often generates intercultural misunderstanding, tension and conflict?

Perception of power is stable in intercultural communication.

Intercultural communication can BEST be described as:

The value systems of a society affect:

How is intercultural communication competence gained?

Enculturation is the process of cultural adjustment and adaptation people experience as they move from one culture to another.

The changeable dimension of the power differential within a culture includes:

The 'culture-general' approach to learning about other cultures refers to a development of:

Acculturation involves the adaptation of language, cultural beliefs and values of the majority group as:

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