Exam 11: Marketing Processes and Consumer Behavior
Exam 1: The U.S.Business Environment205 Questions
Exam 2: Business Ethics and Social Responsibility177 Questions
Exam 3: Entrepreneurship, New Ventures, and Business Ownership208 Questions
Exam 4: The Global Context of Business181 Questions
Exam 5: Business Management220 Questions
Exam 6: Organizing the Business209 Questions
Exam 7: Operations Management and Quality199 Questions
Exam 8: Employee Behavior and Motivation196 Questions
Exam 9: Leadership and Decision Making174 Questions
Exam 10: Human Resource Management and Labor Relations227 Questions
Exam 11: Marketing Processes and Consumer Behavior252 Questions
Exam 12: Pricing, Distributing, and Promoting Products451 Questions
Exam 14: The Role of Accountants and Accounting Information197 Questions
Exam 15: Money and Banking204 Questions
Exam 16: Managing Finances183 Questions
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The process of fixing,adapting,and communicating the nature of the product itself is called market segmentation.
(True/False)
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Give an example of a firm that markets products to more than one market segment.
(Essay)
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Time utility is created by a sales agreement that stipulates where products will be delivered to customers.
(True/False)
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________ is a form of buzz marketing that relies on the Internet to spread information.
(Multiple Choice)
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Short Case Scenario 11-1
Martin Winner, a Denver businessman, has had a successful career in marketing, starting out in retail sales and moving up through positions in industrial sales and public relations. Seeking a new challenge and hoping to move south, Martin decides to look for a new job in Texas, New Mexico, or Arizona. Martin is delighted to be hired as the Director for Marketing at Panther Shoes, a manufacturer of athletic apparel.
-How might economic environmental factors affect business for Panther Shoes?
(Essay)
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Which of the following types of variables describe populations and identify traits such as age,income,gender,and marital status?
(Multiple Choice)
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Little Earth Productions is a company that makes fashion accessories such as handbags.After examining shopping habits they not only focused on how consumers would use their handbags,they focused on ________ for better store visibility.
(Multiple Choice)
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Give an example of a trend in the technological environment and describe how it might affect marketers.
(Essay)
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Consumers exhibit ________ by regularly purchasing products because they are satisfied with their performance.
(Multiple Choice)
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Short Case Scenario 11-1
Martin Winner, a Denver businessman, has had a successful career in marketing, starting out in retail sales and moving up through positions in industrial sales and public relations. Seeking a new challenge and hoping to move south, Martin decides to look for a new job in Texas, New Mexico, or Arizona. Martin is delighted to be hired as the Director for Marketing at Panther Shoes, a manufacturer of athletic apparel.
-Where would athletic shoes fit into the product life cycle?
(Essay)
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When a wholesaler or retailer develops a brand name and has the manufacturer place that name on the product,that product name is a ________ brand.
(Multiple Choice)
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List the five steps in the consumer buying process,in other words,how consumers decide to buy products.
(Essay)
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The four P's of the marketing mix are product,pricing,putting,and promotion.
(True/False)
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Short Case Scenario 11-1
Martin Winner, a Denver businessman, has had a successful career in marketing, starting out in retail sales and moving up through positions in industrial sales and public relations. Seeking a new challenge and hoping to move south, Martin decides to look for a new job in Texas, New Mexico, or Arizona. Martin is delighted to be hired as the Director for Marketing at Panther Shoes, a manufacturer of athletic apparel.
-When Martin suggested a relationship marketing campaign,his supervisor expressed little need for Panther Shoes to focus on such a campaign.How could Panther Shoes benefit from relationship marketing?
(Essay)
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This type of buying motive involves the logical evaluation of product attributes: cost,quality,and usefulness.
(Multiple Choice)
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