Question 1

____ are most important at the top management level.

Accepted Answer

A)  Conceptual skills 
B)  Human skills 
C)  Technical skills 
D)  Project skills 
E)  All of these 
A)  Conceptual skills 
B)  Human skills 
C)  Technical skills 
D)  Project skills 
E)  All of these

Question 2

____________________ refer to the influence of political and legal institutions on people and organizations.

Accepted Answer

The answer of ____________________ refer to the influence of political...

Question 3

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as

Accepted Answer

A)  benchmarking. 
B)  empowerment. 
C)  systems theory. 
D)  contingency perspective. 
E)  continuous improvement. 
A)  benchmarking. 
B)  empowerment. 
C)  systems theory. 
D)  contingency perspective. 
E)  continuous improvement.

Question 4

Spotlight on Skills box in Chapter 1 asks you to consider issues such as the increased workload and the challenge of supervising former peers to help you decide if you really want to become a manager.

Accepted Answer

A) True 
 B)False

Question 5

Tool Techies,Inc.uses phone surveys of customers to gather information about service and quality.This is an example of the management function of

Accepted Answer

A)  planning. 
B)  technical skills. 
C)  organizing. 
D)  controlling. 
E)  conceptual skills. 
A)  planning. 
B)  technical skills. 
C)  organizing. 
D)  controlling. 
E)  conceptual skills.

Question 6

One of the most striking changes affecting organizations and management is technology.

Accepted Answer

A) True 
 B)False

Question 7

The behavioral sciences approach is based on which of the following disciplines?

Accepted Answer

A)  Anthropology 
B)  Economics 
C)  Psychology 
D)  Sociology 
E)  All of these 
A)  Anthropology 
B)  Economics 
C)  Psychology 
D)  Sociology 
E)  All of these

Question 8

The majority of business failures are the result of poor human skills.

Accepted Answer

A) True 
 B)False

Question 9

Organizational ____________________ refers to the amount of resources used to achieve an organizational goal.

Accepted Answer

The answer of Organizational ____________________ refers to the amount of...

Question 10

One of the roles that a small business manager may emphasize over their counterpart in a large organization is ____.

Accepted Answer

A)  information processing 
B)  spokesperson 
C)  liaison 
D)  resource allocator 
E)  leader 
A)  information processing 
B)  spokesperson 
C)  liaison 
D)  resource allocator 
E)  leader

____ are most important at the top management level.

____________________ refer to the influence of political and legal institutions on people and organizations.

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as

Spotlight on Skills box in Chapter 1 asks you to consider issues such as the increased workload and the challenge of supervising former peers to help you decide if you really want to become a manager.

Tool Techies,Inc.uses phone surveys of customers to gather information about service and quality.This is an example of the management function of

One of the most striking changes affecting organizations and management is technology.

The behavioral sciences approach is based on which of the following disciplines?

The majority of business failures are the result of poor human skills.

Organizational ____________________ refers to the amount of resources used to achieve an organizational goal.

One of the roles that a small business manager may emphasize over their counterpart in a large organization is ____.

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

Exam 1: Innovative Management for a Changing World

____ are most important at the top management level.

____________________ refer to the influence of political and legal institutions on people and organizations.

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as

Spotlight on Skills box in Chapter 1 asks you to consider issues such as the increased workload and the challenge of supervising former peers to help you decide if you really want to become a manager.

Tool Techies,Inc.uses phone surveys of customers to gather information about service and quality.This is an example of the management function of

One of the most striking changes affecting organizations and management is technology.

The behavioral sciences approach is based on which of the following disciplines?

The majority of business failures are the result of poor human skills.

Organizational ____________________ refers to the amount of resources used to achieve an organizational goal.

One of the roles that a small business manager may emphasize over their counterpart in a large organization is ____.

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters