Exam 1: Innovative Management for a Changing World

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The ____ role involves resolving conflicts among subordinates between the managers department and other departments.

(Multiple Choice)
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Most top executives routinely work at least 12 hours a day and spend 50 percent or more of their time traveling.

(True/False)
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Which of the following is an informational role,according to Mintzberg?

(Multiple Choice)
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A social entity that is goal directed and deliberately structured is referred to as a(n)

(Multiple Choice)
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The changing attitudes,ideas,and values of Generation Y employees is an example of a social force.

(True/False)
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According to the text,what are the skills used by managers when performing the four functions of management?

(Multiple Choice)
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A social entity that is goal directed and deliberately structured is called a(n)____________________.

(Short Answer)
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Tommy believes his employees are responsible,creative,and able to work with minimal direction.He is a

(Multiple Choice)
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The degree to which the organization achieves a stated goal is called ____________________.

(Short Answer)
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If a manager finds several new competitors on the horizon,they may need to spend more time in which role?

(Multiple Choice)
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Companies can survive over the long run without innovation as long as they are successful imitators.

(True/False)
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Which of the following roles involve bargaining with others to meet the unit or departmental goals?

(Multiple Choice)
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A process whereby companies find out how others do something better than they do and then try to imitate or improve on it refers to outsourcing.

(True/False)
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If a manager finds a severe decline in employee morale and direction,they may need to spend more time in the ____ role.

(Multiple Choice)
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Outsourcing refers to contracting out selected functions or activities to other organizations that can do the work more cost-efficiently.

(True/False)
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The sequence of suppliers and purchasers,covering all stages of processing from obtaining raw materials to distributing finished goods to consumers is referred to as CRM.

(True/False)
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The ____________________ role involves deciding who gets what resources.

(Short Answer)
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Where the organization wants to be in the future and how to get there defines controlling.

(True/False)
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Managers get things done by coordinating and motivating other people.

(True/False)
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The bureaucratic organizations approach is a subfield within the ____.

(Multiple Choice)
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