Exam 1: Innovative Management for a Changing World

One of the roles that a small business owner may emphasize over their counterpart in a large organization is that of a ____________________.

The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler.This is an example of which of the following roles?

Managers in small businesses tend to emphasize roles different from those of managers in large corporations.

Organizational development is one specific set of management techniques based in the ____________________ approach.

Identify the four functions of management.

The new workplace is organized around networks rather than rigid hierarchies,and work is often virtual.

Being a successful manager means thinking in terms of all of the following,except:

A management perspective that emerged around the late nineteenth century that emphasized understanding human behavior,needs,and attitudes in the workplace is referred to as a(n)____________________.

A manager in for-profit business focuses primarily on ____,while a manager of a non-profit focuses on ____.

Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was

To perform effectively,all managers must possess conceptual,human,and technical skills,though the degree of each skill necessary at different levels of an organization may vary.

____ is the management function concerned with monitoring employees' activities,keeping the organization on track toward its goals,and making corrections as needed.

Who of the following is often considered the "father of the quality movement?"

The individual identity includes which of the following?

____________________ refers to contracting out selected functions or activities to other organizations that can do the work more cost-efficiently.

Standardization of work and wage incentives are characteristics of

Efficiency can be calculated as the amount of resources used to produce a product or service.

__________ has become the new imperative,despite the need for companies to control costs in today's economy.

Which of the following is not one of the conceptual categories of managerial roles Mintzberg defined?

Regina,owner and operator of a small restaurant,believes that her most important task as manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which aspect of what managers do?