Exam 3: Work Values Attitudes and Moods and Emotions

A job facet is one of numerous components of a job.

Which of the following BEST display an organizational citizenship behavior?

The collection of feelings and beliefs that people have about their current jobs is known as job satisfaction.

The ________ focuses primarily on work situation factors by breaking a job into its component elements.

Justice values dictate that decisions should be made that generate the greatest good for the greatest number of people.

Feeling rules dictate what emotions should be expressed and how they should be expressed in a particular setting.

Work values and ethical values are especially relevant to organizational behavior.

Organizational commitment is a person's attitudes towards ________.

The level of job satisfaction that a person experiences is LEAST LIKELY affected by the ________.

About 70 percent of the variation in levels of job satisfaction can be influenced by managers.

Discrepancy models are useful because they take into account that people often take a comparative approach to evaluation.

According to Herzberg, when a worker's hygiene needs are met, he ________.

________ can change from hour to hour, day to day, and sometimes minute to minute.

________ exists when employees stay with an organization because the costs of leaving it are too great.

Jobs that involve high levels of interpersonal interaction MOST OFTEN require more ________ than jobs that entail less frequent interactions with others.

A person's thoughts and feelings about the meaning and nature of work itself are called ________.