Exam 15: Understanding Billing and Financial Operations in the Hospitality Industry

There seems to be no explanation for it, but Central Reservation Centers have seen a large increase in telephone bookings even though many guests now use the Internet to make room reservations.

(True/False)

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Question 221

In a sale-and-leaseback, a hotel company sells its building to an investor, who then leases (rents) the operation to the hotel company that just sold the building.

(True/False)

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Question 222

It is standard procedure to offer rate discounts to:

(Multiple Choice)

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Question 223

Unlike other retail businesses, hotels have the identity of their customers, and that allows them to defer payment until after the services have been rendered, even if that is several days later.

(True/False)

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Question 224

Match the items in the left column with the best answer from items in the right column. -Hollywood

(Multiple Choice)

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Question 225

A single entity group (a troupe of traveling performers, for example) may have all of their rooms charged to one master folio.

(True/False)

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Question 226

Airline crews are much sought after by hotels because they represent both a basic occupancy and a high average daily rate (ADR).

(True/False)

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Question 227

If Flat Rates are offered to convention delegates, each delegate is offered a choice of rooms with corresponding differences in room rates.

(True/False)

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Question 228

Only guests with light baggage, or no baggage at all, can be required to pay in advance for their accommodations.

(True/False)

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Question 229

Which of the following does NOT appear on a folio:

(Multiple Choice)

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Question 230

Certain departmental charges (chiefly rooms, food, beverage and telephone sales) may be posted to folios several times each day.

(True/False)

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Question 231

The one-time American Hotel & Motel Association (AH&MA) is now called the:

(Multiple Choice)

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Question 232

Just as they do with individual cardholders, credit-card companies place ceilings (limits) on the amounts that hotels are protected from credit-card losses.

(True/False)

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Question 233

Most hotels scatter tour group assignments to numerous floors throughout the hotel.

(True/False)

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Question 234

24 /7/365 is shorthand for: 24 hours per day; 7 days per week; 365 days per year. Staying open 24/7/365 is part of the legal definition of a hotel.

(True/False)

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Question 235

Which of the following is NOT a term used in this set of terminologies for trading room nights for advertising or for products):

(Multiple Choice)

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Question 236

If the lodging industry has about 4,000,000 rooms and something like 2,100,000 employees working in approximately 50,000 hotels, the average hotel is less than rooms in size with a employee/room ratio of approximately .

(Multiple Choice)

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Question 237

Which type hotel is NOT recognized as a current classification?

(Multiple Choice)

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Question 238

"Fenced rates"are reduced rates with certain restrictions; no cancellation allowed, for example.

(True/False)

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Question 239

Central reservation offices (CROs):

(Multiple Choice)

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Question 240

Showing 221 - 240 of 374

There seems to be no explanation for it, but Central Reservation Centers have seen a large increase in telephone bookings even though many guests now use the Internet to make room reservations.

In a sale-and-leaseback, a hotel company sells its building to an investor, who then leases (rents) the operation to the hotel company that just sold the building.

It is standard procedure to offer rate discounts to:

Unlike other retail businesses, hotels have the identity of their customers, and that allows them to defer payment until after the services have been rendered, even if that is several days later.

Match the items in the left column with the best answer from items in the right column. -Hollywood

A single entity group (a troupe of traveling performers, for example) may have all of their rooms charged to one master folio.

Airline crews are much sought after by hotels because they represent both a basic occupancy and a high average daily rate (ADR).

If Flat Rates are offered to convention delegates, each delegate is offered a choice of rooms with corresponding differences in room rates.

Only guests with light baggage, or no baggage at all, can be required to pay in advance for their accommodations.

Which of the following does NOT appear on a folio:

Certain departmental charges (chiefly rooms, food, beverage and telephone sales) may be posted to folios several times each day.

The one-time American Hotel & Motel Association (AH&MA) is now called the:

Just as they do with individual cardholders, credit-card companies place ceilings (limits) on the amounts that hotels are protected from credit-card losses.

Most hotels scatter tour group assignments to numerous floors throughout the hotel.

24 /7/365 is shorthand for: 24 hours per day; 7 days per week; 365 days per year. Staying open 24/7/365 is part of the legal definition of a hotel.

Which of the following is NOT a term used in this set of terminologies for trading room nights for advertising or for products):

If the lodging industry has about 4,000,000 rooms and something like 2,100,000 employees working in approximately 50,000 hotels, the average hotel is less than rooms in size with a employee/room ratio of approximately .

Which type hotel is NOT recognized as a current classification?

"Fenced rates"are reduced rates with certain restrictions; no cancellation allowed, for example.

Central reservation offices (CROs):

The Traditional Hotel Industry

The Modem Hotel Industry

The Structure of the Hotel Industry

Forecasting Availability and Overbooking

Global Reservations Technologies

Individual Reservations and Group Reservations

Managing Guest Service

Arrival, Registration, Assignments and Rooming

Role of the Room Rate

Billing and the Guest Folio

Credit and the City Ledger

Cash Transactions

The Night Audit

Hotel Technology

Filters

Exam 15: Understanding Billing and Financial Operations in the Hospitality Industry

There seems to be no explanation for it, but Central Reservation Centers have seen a large increase in telephone bookings even though many guests now use the Internet to make room reservations.

In a sale-and-leaseback, a hotel company sells its building to an investor, who then leases (rents) the operation to the hotel company that just sold the building.

It is standard procedure to offer rate discounts to:

Unlike other retail businesses, hotels have the identity of their customers, and that allows them to defer payment until after the services have been rendered, even if that is several days later.

Match the items in the left column with the best answer from items in the right column. -Hollywood

A single entity group (a troupe of traveling performers, for example) may have all of their rooms charged to one master folio.

Airline crews are much sought after by hotels because they represent both a basic occupancy and a high average daily rate (ADR).

If Flat Rates are offered to convention delegates, each delegate is offered a choice of rooms with corresponding differences in room rates.

Only guests with light baggage, or no baggage at all, can be required to pay in advance for their accommodations.

Which of the following does NOT appear on a folio:

Certain departmental charges (chiefly rooms, food, beverage and telephone sales) may be posted to folios several times each day.

The one-time American Hotel & Motel Association (AH&MA) is now called the:

Just as they do with individual cardholders, credit-card companies place ceilings (limits) on the amounts that hotels are protected from credit-card losses.

Most hotels scatter tour group assignments to numerous floors throughout the hotel.

24 /7/365 is shorthand for: 24 hours per day; 7 days per week; 365 days per year. Staying open 24/7/365 is part of the legal definition of a hotel.

Which of the following is NOT a term used in this set of terminologies for trading room nights for advertising or for products):

If the lodging industry has about 4,000,000 rooms and something like 2,100,000 employees working in approximately 50,000 hotels, the average hotel is less than ________ rooms in size with a employee/room ratio of approximately ________.

Which type hotel is NOT recognized as a current classification?

"Fenced rates"are reduced rates with certain restrictions; no cancellation allowed, for example.

Central reservation offices (CROs):

The Traditional Hotel Industry

The Modem Hotel Industry

The Structure of the Hotel Industry

Forecasting Availability and Overbooking

Global Reservations Technologies

Individual Reservations and Group Reservations

Managing Guest Service

Arrival, Registration, Assignments and Rooming

Role of the Room Rate

Billing and the Guest Folio

Credit and the City Ledger

Cash Transactions

The Night Audit

Hotel Technology

Filters

If the lodging industry has about 4,000,000 rooms and something like 2,100,000 employees working in approximately 50,000 hotels, the average hotel is less than rooms in size with a employee/room ratio of approximately .