Exam 15: Understanding Billing and Financial Operations in the Hospitality Industry

Forecasting rooms available with an adjusted room count will always result in taking more reservations than would be done when forecasting with unadjusted values.

With the mapping capabilities of Global Distribution Systems, reservationist can direct callers to the chain's hotel closet to the guest's destination even if the Central Reservation Office is hundreds of miles away.

There is no difference between Double Doubles and Queen Doubles.

The basic ratios and statistics that the industry uses are calculated daily during the night audit andreconfirmed by the day (or income) audit.

Florida has no state income taxes which helps explain why Tampa and Miami, Florida have the nation's highest room taxes.

Which of the following parties negotiates hotel rates or space, but never occupies a room?

Match the items in the left column with the best answer from items in the right column. -Rollaway

Hotel identification is not absolute: A commercial hotel, for example, may service permanent (residential) guests as well as tourists.

Both the banking industry and the hotel industry are breaking into smaller and smaller companies in order to better serve their clientele.

Boutique hotels generally emphasize "soft"attributes (fashion, for example) whereas traditional hotels generally sell "hard"values (larger sleeping rooms, for example).

Which of the following is NOT one of the four global distribution systems (GDS)?

Which lodging company does not own, does not manage, does not lease and does not franchise hotels?

"Smart"cards, which contain minute electronic chips that store all kinds of information, are in widespread use, almost putting the credit card out of business.

Charges for room and tax are posted by the night auditor except charges for: