Question 1

Describe the tactics for overcoming resistance to change and when to use each tactic.

Accepted Answer

1.Top management support. Top management

Question 2

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as cooperation.

Accepted Answer

A) True 
 B)False

Question 3

When managers give employees a degree of autonomy and reward learning and risk-taking, they are assuming:

Accepted Answer

A)  an innovation role. 
B)  a disruptor role. 
C)  a cooperation role. 
D)  leadership of a new-venture team. 
E)  ownership of a new-venture fund. 
A)  an innovation role. 
B)  a disruptor role. 
C)  a cooperation role. 
D)  leadership of a new-venture team. 
E)  ownership of a new-venture fund.

Question 4

Describe the three innovative strategies for new products and technologies.

Accepted Answer

1.Exploration. Exploration involves desi

Question 5

A product change is a change in the organization's product or service outputs.

Accepted Answer

A) True 
 B)False

Question 6

Harvest International is anticipating changes in their production procedures. You have been assigned to identify potential barriers to the change and suggest solutions to these barriers. You would use:

Accepted Answer

A)  force-field analysis. 
B)  barrier analysis. 
C)  negotiation. 
D)  large-group intervention 
E)  none of these. 
A)  force-field analysis. 
B)  barrier analysis. 
C)  negotiation. 
D)  large-group intervention 
E)  none of these.

Question 7

The acceptance of mistakes, the freedom to discuss ideas, and the assignment of nonspecialists to problems are characteristics of creative organizations.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following approaches should a group use to resist change if the group has power over implementation and if the group will lose out in the change?

Accepted Answer

A)  Negotiation 
B)  Top management support 
C)  Participation 
D)  Coercion 
E)  Communication and education 
A)  Negotiation 
B)  Top management support 
C)  Participation 
D)  Coercion 
E)  Communication and education

Question 9

The introduction of efficiency-boosting winglets on aircraft at Southwest Airlines, and the adoption of automatic mail-sorting machines by the U.S. Postal Service are examples of:

Accepted Answer

A)  reverse innovation. 
B)  process change. 
C)  technology change. 
D)  product change. 
E)  disruptive innovation. 
A)  reverse innovation. 
B)  process change. 
C)  technology change. 
D)  product change. 
E)  disruptive innovation.

Question 10

Cyrus's Resort has proposed some major structural changes within their organization. Some of the employees fear that they will lose power with the changes. They begin voicing resistance to the changes. What barrier to change are they exhibiting?

Accepted Answer

A)  Disagreements about the benefits 
B)  Self-interests 
C)  Lack of understanding and trust 
D)  Uncertainty 
E)  Different assessments and goals 
A)  Disagreements about the benefits 
B)  Self-interests 
C)  Lack of understanding and trust 
D)  Uncertainty 
E)  Different assessments and goals

Question 11

Confrontation, authoritarianism, and disciplined exploration are characteristics of the creative individual.

Accepted Answer

A) True 
 B)False

Question 12

A(n) __________ is a person who sees the need for and champions productive change within the organization.

Accepted Answer

The answer of A(n) __________ is a person who sees...

Question 13

List five characteristics of creative people and five characteristics of creative organizations.

Accepted Answer

For the creative individual, students ca

Question 14

Culture change is a major shift in the norms, values, and mind-set of the entire organization.

Accepted Answer

A) True 
 B)False

Question 15

Culture change pertains to the organization as a whole.

Accepted Answer

A) True 
 B)False

Question 16

The final step in the change process is:

Accepted Answer

A)  freezing. 
B)  implementation. 
C)  changing. 
D)  planning change. 
E)  envisioning change. 
A)  freezing. 
B)  implementation. 
C)  changing. 
D)  planning change. 
E)  envisioning change.

Question 17

When a change involves multiple departments, top management support is especially important.

Accepted Answer

A) True 
 B)False

Question 18

A __________ is a unit separate from the rest of the organization that is responsible for developing and initiating a major innovation.

Accepted Answer

A)  new-product group 
B)  matrix group 
C)  new-venture team 
D)  new-venture fund 
E)  change team 
A)  new-product group 
B)  matrix group 
C)  new-venture team 
D)  new-venture fund 
E)  change team

Question 19

Which variation of a new-venture team is described as a separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for a business?

Accepted Answer

A)  Idea champion 
B)  Sponsor 
C)  New-venture fund 
D)  Skunkworks 
E)  None of these 
A)  Idea champion 
B)  Sponsor 
C)  New-venture fund 
D)  Skunkworks 
E)  None of these

Question 20

When trying to overcome the resistance for change, which of the following approaches is best suited when change is technical?

Accepted Answer

A)  Coercion 
B)  Top management support 
C)  Negotiation 
D)  Participation 
E)  Communication and education 
A)  Coercion 
B)  Top management support 
C)  Negotiation 
D)  Participation 
E)  Communication and education

Describe the tactics for overcoming resistance to change and when to use each tactic.

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as cooperation.

When managers give employees a degree of autonomy and reward learning and risk-taking, they are assuming:

Describe the three innovative strategies for new products and technologies.

A product change is a change in the organization's product or service outputs.

Harvest International is anticipating changes in their production procedures. You have been assigned to identify potential barriers to the change and suggest solutions to these barriers. You would use:

The acceptance of mistakes, the freedom to discuss ideas, and the assignment of nonspecialists to problems are characteristics of creative organizations.

Which of the following approaches should a group use to resist change if the group has power over implementation and if the group will lose out in the change?

The introduction of efficiency-boosting winglets on aircraft at Southwest Airlines, and the adoption of automatic mail-sorting machines by the U.S. Postal Service are examples of:

Cyrus's Resort has proposed some major structural changes within their organization. Some of the employees fear that they will lose power with the changes. They begin voicing resistance to the changes. What barrier to change are they exhibiting?

Confrontation, authoritarianism, and disciplined exploration are characteristics of the creative individual.

A(n) __________ is a person who sees the need for and champions productive change within the organization.

List five characteristics of creative people and five characteristics of creative organizations.

Culture change is a major shift in the norms, values, and mind-set of the entire organization.

Culture change pertains to the organization as a whole.

The final step in the change process is:

When a change involves multiple departments, top management support is especially important.

A __________ is a unit separate from the rest of the organization that is responsible for developing and initiating a major innovation.

Which variation of a new-venture team is described as a separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for a business?

When trying to overcome the resistance for change, which of the following approaches is best suited when change is technical?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 11: Managing Change and Innovation

Describe the tactics for overcoming resistance to change and when to use each tactic.

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as cooperation.

When managers give employees a degree of autonomy and reward learning and risk-taking, they are assuming:

Describe the three innovative strategies for new products and technologies.

A product change is a change in the organization's product or service outputs.

Harvest International is anticipating changes in their production procedures. You have been assigned to identify potential barriers to the change and suggest solutions to these barriers. You would use:

The acceptance of mistakes, the freedom to discuss ideas, and the assignment of nonspecialists to problems are characteristics of creative organizations.

Which of the following approaches should a group use to resist change if the group has power over implementation and if the group will lose out in the change?

The introduction of efficiency-boosting winglets on aircraft at Southwest Airlines, and the adoption of automatic mail-sorting machines by the U.S. Postal Service are examples of:

Cyrus's Resort has proposed some major structural changes within their organization. Some of the employees fear that they will lose power with the changes. They begin voicing resistance to the changes. What barrier to change are they exhibiting?

Confrontation, authoritarianism, and disciplined exploration are characteristics of the creative individual.

A(n) __________ is a person who sees the need for and champions productive change within the organization.

List five characteristics of creative people and five characteristics of creative organizations.

Culture change is a major shift in the norms, values, and mind-set of the entire organization.

Culture change pertains to the organization as a whole.

The final step in the change process is:

When a change involves multiple departments, top management support is especially important.

A __________ is a unit separate from the rest of the organization that is responsible for developing and initiating a major innovation.

Which variation of a new-venture team is described as a separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for a business?

When trying to overcome the resistance for change, which of the following approaches is best suited when change is technical?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters