Question 1

According to Fast Company, in 2016, __________ was ranked as the World's Most Innovative Company.

Accepted Answer

A)  BuzzFeed 
B)  Facebook 
C)  Apple 
D)  Amazon 
E)  Taco Bell 
A)  BuzzFeed 
B)  Facebook 
C)  Apple 
D)  Amazon 
E)  Taco Bell

Question 2

The horizontal linkage model is increasingly important in a high-pressure business environment that requires rapidly developing and commercializing products and services.

Accepted Answer

A) True 
 B)False

Question 3

Over time, organizations will make changes in what they produce and how they produce it. Managers typically have three types of strategies they can use to implement those changes: exploration, cooperation, and innovation roles. Under what circumstances is a manager most likely to use exploration? Cooperation? Innovation roles? Write an essay explaining when and why managers would choose each of these strategies.

Accepted Answer

Exploration involves managers designing

Question 4

Communication and education should be used to implement change when:

Accepted Answer

A)  initiators clearly have power. 
B)  the group has power over implementation. 
C)  change is technical. 
D)  users need to feel involved. 
E)  the group will lose out in the change. 
A)  initiators clearly have power. 
B)  the group has power over implementation. 
C)  change is technical. 
D)  users need to feel involved. 
E)  the group will lose out in the change.

Question 5

__________ refers to a change in the attitudes and behaviors of a few employees in the organization.

Accepted Answer

A)  Organizational change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change 
A)  Organizational change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change

Question 6

Organization development is a planned, systematic process of change that helps to strengthen the organization's capacity for adaptation and renewal.

Accepted Answer

A) True 
 B)False

Question 7

A skunkworks is a separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for a business.

Accepted Answer

A) True 
 B)False

Question 8

Survey feedback enhances the cohesiveness and success of organizational groups and teams.

Accepted Answer

A) True 
 B)False

Question 9

Jurgen is one of several middle managers sent to a training course on leadership skills. Through this effort, the organization is attempting:

Accepted Answer

A)  organizational change. 
B)  organization development. 
C)  people change. 
D)  culture change. 
E)  artifact change. 
A)  organizational change. 
B)  organization development. 
C)  people change. 
D)  culture change. 
E)  artifact change.

Question 10

A(n) __________ is a unit separate from the rest of the organization that is responsible for developing and initiating a major innovation.

Accepted Answer

The answer of A(n) __________ is a unit separate from...

Question 11

__________, an open innovation approach, taps into ideas from around the world and lets thousands or hundreds of thousands of people participate in the innovation process usually via the Internet.

Accepted Answer

The answer of __________, an open innovation approach, taps into...

Question 12

The stage of organization development in which people throughout the organization are made aware of problems and the need for change is referred to as:

Accepted Answer

A)  analyzing. 
B)  changing. 
C)  refreezing. 
D)  unfreezing. 
E)  exercising. 
A)  analyzing. 
B)  changing. 
C)  refreezing. 
D)  unfreezing. 
E)  exercising.

Question 13

An organization that is managed in a traditional and bureaucratic way will find itself stagnant, dysfunctional, and unable to adapt to its environment. Write a short essay that explains people change and culture change, and evaluate why they are necessary to achieve the change process. Be sure to include a detailed example of each in your answer.

Accepted Answer

People change refers to a change in the

Question 14

Innovative companies use a(n) __________, which means encouraging the flow of ideas from lower levels and making sure they get heard and acted upon by top executives.

Accepted Answer

A)  top-down approach 
B)  bottom-up approach 
C)  horizontal linkage model 
D)  time-based approach 
E)  ambidextrous approach 
A)  top-down approach 
B)  bottom-up approach 
C)  horizontal linkage model 
D)  time-based approach 
E)  ambidextrous approach

Question 15

Beth's Barnyard, Inc. has decided to restructure the entire organization. You hold a meeting with your employees to notify them of the change. You do not give them any detailed information. Which of the barriers to change would you expect your employees to exhibit?

Accepted Answer

A)  Disagreements about the benefits 
B)  Uncertainty 
C)  Lack of trust 
D)  Different assessments and goals 
E)  All of these 
A)  Disagreements about the benefits 
B)  Uncertainty 
C)  Lack of trust 
D)  Different assessments and goals 
E)  All of these

Question 16

The second stage in Lewin's change model, __________, occurs when individuals experiment with new behavior and learn new skills to be used in the workplace.

Accepted Answer

The answer of The second stage in Lewin's change model,...

Question 17

The adoption of a new idea or behavior by an organization is known as organizational:

Accepted Answer

A)  change. 
B)  development. 
C)  structure. 
D)  intervention. 
E)  responsibility. 
A)  change. 
B)  development. 
C)  structure. 
D)  intervention. 
E)  responsibility.

Question 18

Artful Innovations Inc. operates with open channels of communication and an established suggestion system that encourages brainstorming and freewheeling discussions. Artful Innovations can best be described as a(n) __________ organization.

Accepted Answer

A)  experimental 
B)  cooperative 
C)  entrepreneurial 
D)  disruptive 
E)  creative 
A)  experimental 
B)  cooperative 
C)  entrepreneurial 
D)  disruptive 
E)  creative

Question 19

__________ refers tothe generation of novel ideas that might meet perceived needs or respond to opportunities for the organization.

Accepted Answer

The answer of __________ refers tothe generation of novel ideas...

Question 20

Using a(n) __________ means encouraging the flow of ideas from lower levels and making sure they get heard and acted upon by top executives.

Accepted Answer

The answer of Using a(n) __________ means encouraging the flow...

According to Fast Company, in 2016, __________ was ranked as the World's Most Innovative Company.

The horizontal linkage model is increasingly important in a high-pressure business environment that requires rapidly developing and commercializing products and services.

Communication and education should be used to implement change when:

__________ refers to a change in the attitudes and behaviors of a few employees in the organization.

Organization development is a planned, systematic process of change that helps to strengthen the organization's capacity for adaptation and renewal.

A skunkworks is a separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for a business.

Survey feedback enhances the cohesiveness and success of organizational groups and teams.

Jurgen is one of several middle managers sent to a training course on leadership skills. Through this effort, the organization is attempting:

A(n) __________ is a unit separate from the rest of the organization that is responsible for developing and initiating a major innovation.

__________, an open innovation approach, taps into ideas from around the world and lets thousands or hundreds of thousands of people participate in the innovation process usually via the Internet.

The stage of organization development in which people throughout the organization are made aware of problems and the need for change is referred to as:

Innovative companies use a(n) __________, which means encouraging the flow of ideas from lower levels and making sure they get heard and acted upon by top executives.

Beth's Barnyard, Inc. has decided to restructure the entire organization. You hold a meeting with your employees to notify them of the change. You do not give them any detailed information. Which of the barriers to change would you expect your employees to exhibit?

The second stage in Lewin's change model, __________, occurs when individuals experiment with new behavior and learn new skills to be used in the workplace.

The adoption of a new idea or behavior by an organization is known as organizational:

Artful Innovations Inc. operates with open channels of communication and an established suggestion system that encourages brainstorming and freewheeling discussions. Artful Innovations can best be described as a(n) __________ organization.

__________ refers tothe generation of novel ideas that might meet perceived needs or respond to opportunities for the organization.

Using a(n) __________ means encouraging the flow of ideas from lower levels and making sure they get heard and acted upon by top executives.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 11: Managing Change and Innovation

According to Fast Company, in 2016, __________ was ranked as the World's Most Innovative Company.

The horizontal linkage model is increasingly important in a high-pressure business environment that requires rapidly developing and commercializing products and services.

Communication and education should be used to implement change when:

__________ refers to a change in the attitudes and behaviors of a few employees in the organization.

Organization development is a planned, systematic process of change that helps to strengthen the organization's capacity for adaptation and renewal.

A skunkworks is a separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for a business.

Survey feedback enhances the cohesiveness and success of organizational groups and teams.

Jurgen is one of several middle managers sent to a training course on leadership skills. Through this effort, the organization is attempting:

A(n) __________ is a unit separate from the rest of the organization that is responsible for developing and initiating a major innovation.

__________, an open innovation approach, taps into ideas from around the world and lets thousands or hundreds of thousands of people participate in the innovation process usually via the Internet.

The stage of organization development in which people throughout the organization are made aware of problems and the need for change is referred to as:

Innovative companies use a(n) __________, which means encouraging the flow of ideas from lower levels and making sure they get heard and acted upon by top executives.

Beth's Barnyard, Inc. has decided to restructure the entire organization. You hold a meeting with your employees to notify them of the change. You do not give them any detailed information. Which of the barriers to change would you expect your employees to exhibit?

The second stage in Lewin's change model, __________, occurs when individuals experiment with new behavior and learn new skills to be used in the workplace.

The adoption of a new idea or behavior by an organization is known as organizational:

Artful Innovations Inc. operates with open channels of communication and an established suggestion system that encourages brainstorming and freewheeling discussions. Artful Innovations can best be described as a(n) __________ organization.

__________ refers tothe generation of novel ideas that might meet perceived needs or respond to opportunities for the organization.

Using a(n) __________ means encouraging the flow of ideas from lower levels and making sure they get heard and acted upon by top executives.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters