Question 1

Effectiveness is associated with ________.

Accepted Answer

A)  reducing inventory 
B)  decreasing production time 
C)  doing the right things 
D)  doing things right 
A)  reducing inventory 
B)  decreasing production time 
C)  doing the right things 
D)  doing things right

Question 2

From a business perspective, a company's ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies is known as ________.

Accepted Answer

A)  accountability 
B)  universality 
C)  equitability 
D)  sustainability 
A)  accountability 
B)  universality 
C)  equitability 
D)  sustainability

Question 3

A ________ is an example of a first-line manager.

Accepted Answer

A)  division manager 
B)  store manager 
C)  regional manager 
D)  shift manager 
A)  division manager 
B)  store manager 
C)  regional manager 
D)  shift manager

Question 4

A manager must coordinate and oversee the work of other people so that organizational goals can be accomplished.

Accepted Answer

A) True 
 B)False

Question 5

Firms that compete in non-technology markets, such as retailers, need not concern themselves with innovation.

Accepted Answer

A) True 
 B)False

Question 6

Innovation is confined to high-tech and other technologically sophisticated organizations.

Accepted Answer

A) True 
 B)False

Question 7

An automobile manufacturer increased the total number of cars produced while keeping the production costs the same. The manufacturer ________.

Accepted Answer

A)  increased its equity 
B)  increased its efficiency 
C)  increased its effectiveness 
D)  increased its effort 
A)  increased its equity 
B)  increased its efficiency 
C)  increased its effectiveness 
D)  increased its effort

Question 8

Increased accountability of employees is typically caused by ________.

Accepted Answer

A)  increased digitization 
B)  increased emphasis on organizational ethics 
C)  security threats to the organization 
D)  discrimination concerns 
A)  increased digitization 
B)  increased emphasis on organizational ethics 
C)  security threats to the organization 
D)  discrimination concerns

Question 9

Blue Fin and ChrisCraft, two boat manufacturers, have merged. Top managers now must decide how the work will be divided and who will do what work. Such an arrangement makes up a(n) ________.

Accepted Answer

A)  strategic partnership 
B)  coalition 
C)  organization 
D)  affinity group 
A)  strategic partnership 
B)  coalition 
C)  organization 
D)  affinity group

Question 10

The CEO of MindWerks must understand the industry in which his business competes, the future of that industry, and the competition. This requires strong ________ skills.

Accepted Answer

A)  technical 
B)  interpersonal 
C)  conceptual 
D)  controlling 
A)  technical 
B)  interpersonal 
C)  conceptual 
D)  controlling

Question 11

Motivating subordinates is primarily associated with the management function of ________.

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  directing 
A)  planning 
B)  organizing 
C)  leading 
D)  directing

Question 12

More than a hundred years ago, Henri Fayol proposed that managers performed five functions. They were ________.

Accepted Answer

A)  planning, organizing, directing, evaluating, and controlling 
B)  organizing, directing, coordinating, evaluating, and controlling 
C)  planning, organizing, directing, coordinating, and controlling 
D)  planning, organizing, commanding, coordinating, and controlling 
A)  planning, organizing, directing, evaluating, and controlling 
B)  organizing, directing, coordinating, evaluating, and controlling 
C)  planning, organizing, directing, coordinating, and controlling 
D)  planning, organizing, commanding, coordinating, and controlling

Question 13

Conceptual skills involve ________.

Accepted Answer

A)  managing employees who use tools to produce the organization's products 
B)  communicating with customers 
C)  thinking about abstract and complex situations 
D)  inspiring enthusiasm and trust among employees 
A)  managing employees who use tools to produce the organization's products 
B)  communicating with customers 
C)  thinking about abstract and complex situations 
D)  inspiring enthusiasm and trust among employees

Question 14

Donald's ability to complete activities efficiently and effectively with and through other people is known as ________.

Accepted Answer

A)  management 
B)  leadership 
C)  entrepreneurship 
D)  delegation 
A)  management 
B)  leadership 
C)  entrepreneurship 
D)  delegation

Question 15

Briefly discuss the difference between efficiency and effectiveness.

Accepted Answer

a. Efficiency refers to getting the most

Question 16

Social media is a communications tool which should be ________.

Accepted Answer

A)  used to publish one-way messages from managers to employees 
B)  banned from the workplace 
C)  limited only to top managers 
D)  used to foster cooperation and collaboration 
A)  used to publish one-way messages from managers to employees 
B)  banned from the workplace 
C)  limited only to top managers 
D)  used to foster cooperation and collaboration

Question 17

A great manager can inspire employees professionally and personally.

Accepted Answer

A) True 
 B)False

Question 18

Which one of the following represents one of the challenges of management?

Accepted Answer

A)  creating an environment in which organizational members can do their best work 
B)  helping others find meaning and fulfillment in their work 
C)  influencing organizational outcomes 
D)  having to deal with a variety of personalities 
A)  creating an environment in which organizational members can do their best work 
B)  helping others find meaning and fulfillment in their work 
C)  influencing organizational outcomes 
D)  having to deal with a variety of personalities

Question 19

When Gavin decides how many units of output his employees should produce, he is performing which of the following management functions?

Accepted Answer

A)  controlling 
B)  leading 
C)  planning 
D)  organizing 
A)  controlling 
B)  leading 
C)  planning 
D)  organizing

Question 20

Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

Accepted Answer

A) True 
 B)False

Effectiveness is associated with ________.

From a business perspective, a company's ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies is known as ________.

A ________ is an example of a first-line manager.

A manager must coordinate and oversee the work of other people so that organizational goals can be accomplished.

Firms that compete in non-technology markets, such as retailers, need not concern themselves with innovation.

Innovation is confined to high-tech and other technologically sophisticated organizations.

An automobile manufacturer increased the total number of cars produced while keeping the production costs the same. The manufacturer ________.

Increased accountability of employees is typically caused by ________.

Blue Fin and ChrisCraft, two boat manufacturers, have merged. Top managers now must decide how the work will be divided and who will do what work. Such an arrangement makes up a(n) ________.

The CEO of MindWerks must understand the industry in which his business competes, the future of that industry, and the competition. This requires strong ________ skills.

Motivating subordinates is primarily associated with the management function of ________.

More than a hundred years ago, Henri Fayol proposed that managers performed five functions. They were ________.

Conceptual skills involve ________.

Donald's ability to complete activities efficiently and effectively with and through other people is known as ________.

Briefly discuss the difference between efficiency and effectiveness.

Social media is a communications tool which should be ________.

A great manager can inspire employees professionally and personally.

Which one of the following represents one of the challenges of management?

When Gavin decides how many units of output his employees should produce, he is performing which of the following management functions?

Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Constraints Onmanagers

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Organizational Behavior

Leadership

Motivating Employees

Controlling Activities and Operations

Filters

Exam 1: Managers and You in the Workplace

Effectiveness is associated with ________.

From a business perspective, a company's ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies is known as ________.

A ________ is an example of a first-line manager.

A manager must coordinate and oversee the work of other people so that organizational goals can be accomplished.

Firms that compete in non-technology markets, such as retailers, need not concern themselves with innovation.

Innovation is confined to high-tech and other technologically sophisticated organizations.

An automobile manufacturer increased the total number of cars produced while keeping the production costs the same. The manufacturer ________.

Increased accountability of employees is typically caused by ________.

Blue Fin and ChrisCraft, two boat manufacturers, have merged. Top managers now must decide how the work will be divided and who will do what work. Such an arrangement makes up a(n) ________.

The CEO of MindWerks must understand the industry in which his business competes, the future of that industry, and the competition. This requires strong ________ skills.

Motivating subordinates is primarily associated with the management function of ________.

More than a hundred years ago, Henri Fayol proposed that managers performed five functions. They were ________.

Conceptual skills involve ________.

Donald's ability to complete activities efficiently and effectively with and through other people is known as ________.

Briefly discuss the difference between efficiency and effectiveness.

Social media is a communications tool which should be ________.

A great manager can inspire employees professionally and personally.

Which one of the following represents one of the challenges of management?

When Gavin decides how many units of output his employees should produce, he is performing which of the following management functions?

Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Constraints Onmanagers

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Organizational Behavior

Leadership

Motivating Employees

Controlling Activities and Operations

Filters