Exam 1: Managers and You in the Workplace

A portion of a manager's job, especially at lower organizational levels, may entail duties that are often more clerical than managerial.

Today's managers are just as likely to be women as they are men.

In traditionally structured organizations, managers can be classified as first-line managers, middle managers, or top managers.

Managers with good ________ skills know how to communicate, motivate and lead to get the best out of their people.

Terry has recently been promoted from shift manager to department manager. As a result, ________.

________ skills tend to be more important for first-line managers since they manage employees who produce the organization's product or service the organization's customers.

________ resulted in the shifting of organizational boundaries.

When Sam Walton visited his Walmart stores, he would often lead the employees in cheers and give inspiring speeches. Sam knew the importance of ________ skills.

If your team quickly painted the wall but discovered afterward it was the wrong wall, your team would be ________.

Supervisor is another name for ________.

Today, the basic management functions include ________.

Select three of the focuses of today's managers and discuss its importance to the success of business.

Kenneth is a vice president of operations. His position would be regarded as a ________.

When Paul manages the employees who produce the product, he is utilizing his ________.

Technical skills become less important as a manager moves into higher levels of management.

Whereas ________ is concerned with the means of getting things done, ________ is concerned with the ends, or attainment of organizational goals.

The universality of management means that ________.

Connie has an idea for a new product she would like to produce and market. Mintzberg would consider the activities necessary to form and launch her company to be part of the ________ role.

________ skills involve the ability to work well with other people, both individually and in a group.

Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter where they are located. This principle is known as the ________.