Exam 1: Managers and You in the Workplace

When Brandi is sharing with her team members the information she received at this morning's production meeting, she is performing the Mintzberg role of ________.

List and explain the four basic functions of management.

Which one of the following is an example of an efficient manufacturing technique?

Kelly, a production supervisor, is responsible for ten employees who assemble components into a finished product. Kelly is a ________.

A manager's job is all about personal achievement.

Determining who reports to whom is part of the planning function of management.

________ developed a categorization scheme for defining what managers do, consisting of ten different but highly interrelated roles.

According to Mintzberg's managerial roles, the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.

Managers must understand and manage both the power and the peril of social media.

Describe the three main types of managerial skills identified by Robert Katz. Which skills are most important to each level of management, and why?

Ben, a production plant manager, reports to Dan, a regional manager. Ben and Dan are ________.

Management is universally needed in all organizations.

Technical skills include ________.

The fact that Eileen achieves her departmental goals is an indication of her ________ as a manager.

One of the most difficult aspects of the increasing use of technology in the workplace has been to make employees comfortable around robots.

________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.

Efficiency is described as "doing things right."

Mark is vice president of finance. At his level of management, he is more likely to use the role of ________ than ________.

Managers play an important role in dealing with various challenges being faced by organizations today.

Figurehead, leader, and liaison are all informational managerial roles according to Mintzberg.