Exam 1: Managers and You in the Workplace

Which one of the following types of managerial positions is most likely to involve clerical duties?

Describe and provide examples of first-line, middle, and top managers.

What is the connection between managers and customers?

When Fred tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees, he is performing which of the following management functions?

When Joe checks the amount of output that the employees have completed and the number of units that have been rejected, he is performing which of the following management functions?

First-line managers are typically those who ________.

The process of monitoring, comparing, and correcting is called ________.

Organizing includes ________.

Andrew is reviewing next week's orders, scheduling orders to machines, and assigning employees to run those machines. Andrew is engaged in ________.

List the ten managerial roles developed by Mintzberg.

Two of Brent's subordinates have not been getting along, a situation that has now interfered with their productivity. When Brent meets with them to resolve the conflict, he is engaged in ________.

Wasting resources is considered to be an example of ________.

Because this is her first job, Melanie was unclear about what managers actually do. Fortunately her training materials explained that a manager's job focuses on ________.

Because Sterling is a shift manager, ________.

As part of Dave's controlling function of management, he must monitor and evaluate performance.

If Fiona accomplishes her projects with high-quality results, but takes more time than other managers in the process, as a manager she is ________.

List at least five rewards and five challenges of being a manager.

Disturbance handler is one of Mintzberg's interpersonal roles.

In today's workplace, ________.

One method to become more efficient in managing your time is to ________.